Chick-fil-A

  4.5 – 3,345 reviews   • Fast food restaurant

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Welcome to your Dumfries Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Chick-fil-A 22025

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Reviews

Briana Wilson
Anna and Isabell are absolutely AMAZING! Their energy, their service and smiles alone just picked up my whole entire day! I’m a loyal Chikfila customer but damn man! I might have to come back just to see those ladies again! I appreciate how just picked up my mood. I’m 4 months pregnant and they just made this pregnancy easier for me for the whole damn day. Please give them all my love ✨✨✨✨✨
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Keith P
This place always have my orders wrong – either missing sauces, fries, or wrong chicken. All the time every time. Today, they forgot my chicken sandwich, tried to fix it, and then forgot the salad dressing! And it’s always a different person!

Update: The manager gave me the wrong sandwich for a different person. My name is Keith and as you can see here he gave me someone else.
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Nick Brown
Chick Fil A of Dumfries claimed I lied about a large fries missing from my order. I got home and realized that the fries were missing. I called to let Chick Fil A know that I was returning to pickup the fries. The lady on the phone said that I had the wrong Chick Fil A even though I told her I was using the receipt which contained the order# and their phone#. She put me on hold for several minutes, until I got to the restaurant. Once I got to the restaurant, I spoke with a youthful black female told me who said she was the manager or team leader. She said“ We already reviewed the “footage” and saw where you were given the fries.” I reiterated that I did not and that there was no way I drove back to the restaurant to lie about fries. She went into the office and told Tiffany Wang, who is presumably related to Natalie Wang, the owner. They took approximately 20 minutes before they came out. I have reason to believe they were reviewing the “footage.” Offended by my presence and ashamed of their mistake, the young black female (refused to provide her name) told an employee named Laila to give me the fries. No apologies, just take the fries and go. I asked to speak with Tiffany, so I can better understand what was going on. I also asked to see the “footage.”Tiffany listened but barely said anything. Tiffany confirmed that she checked the “footage” and found no evidence of me receiving the fries. Tiffany said we refunded your money. Again, I reiterated that I drove back to the restaurant, waited 20 minutes and was embarrassed and humiliated because I was that guy purportedly trying to get another large fries. I never made a scene or raised my voice and I reminded them of that. I cannot believe that they would think that my family has been coming to the Chick Fil A since 2012, regularly, sometimes 3-4 times a week, and all of a sudden I want to lie about fries. Moreover, between my wife and I, we probably have enough points to redeem fries. Lastly, fries are probably their least expensive product. It would have been much easier to say, we are sorry, here are your fries. I would have been on my way back home. Instead you told me I was a lair, kept me waiting, and tried to humiliate me in front of other customers. We will be in touch.
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IVY Event & Design
The staff is always kind and I typically don’t encounter issues with my order; however, I’ve given this location business for two years now and the drive thru wait time is always very long. It’s not the typical chick-fil-a quick drive thru experience. Even with the Mobil-thru order ahead option, it’s a lengthy process compared to that that this chain is so highly praised for.
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Dave Phelps
Normally we have a great experience at any Chick-Fil-A, but unfortunately we did not at this location. We used the drive thru, and first they tried to give us someone else’s order, then we realized after driving down the highway that we were missing a sandwich that we were billed for, and finally we got a bone in our chicken nuggets! We couldn’t go back to fix the issues, as we were traveling and did not want to waste the time, so we took a loss on that stop. The workers were friendly enough, and the rest of the food we got was good.
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Austin Graff
After visiting Government Island, I stopped at Chick-fil-A on my way to Gunston Hall. It was right off the main road and easy to access. The parking lot is small, but the inside is surprisingly bigger. There’s plenty of seating, some by outlets to recharge your phone, and a play area for kids.

Service was quick and friendly. With a smile, staff bring you your food and refill your soda.

The space is clean, including its restrooms.

This location has a drive thru too.
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Angie B
There is no need to have a kid out here in 45 degree weather taking anyone’s order at 845pm Jan 22, 2026, at night in dead winter. I was shocked to see it. Comparative to the other local chick fila just around the corner. Do better – totally disrespectful to workers and their own health!
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Leah Dunham
Stopped for lunch on a road trip. Drive thru service was slow to take our order, then we waited longer than usual for food. Drove off and realized they didn’t give us either of our regular order chicken sandwiches, but we did get someone else’s chicken sandwich with cheese and no pickles. Out of my family of 4 ordering a total of 4 meals, we received only 2 complete meals! Chick fila used to be a dependable fast food restaurant, but I’ve had so many experiences like this at multiple chick fila locations recently. Losing my business!
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Tanya Spady
Great service, delicious food, and beautiful fresh flowers on each table!
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TJ Smooth
Chic-fil-a is a better dining experience than most restaurants now days. They just do everything right! Customer service, food quality and cleanliness are all top notch. It’s like the CEOs of every other fast food restaurant have never been in a Chic-fil-a because it’s rare that they get two of those right. This particular Chic-fil-a is a great representation of this outstanding chain! Everything I listed above is true about this location. And like most other Chic-fil-a locations I’ve visited, I’m always impressed by their next level customer service. Obviously they’re friendly and courteous, but they have someone who comes around and asks if you need anything or a drink refill. An employee came and took our tray and trash away after we finished eating. Another employee was doing “table touches,” stopping by each table to ask “How was everything?” Each table has fresh flowers. What other fast food franchise does any of those things? If Chic-fil-a would just start serving burgers and pizza, I’d never have to go anywhere else!
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