Dustin Heisey
Rudy is a rockstar! He truly knows how to be a manager in the service industry! He was kind and sweet and offered us a dessert and I kindly said no and he made my cheese sticks bigger. This store chose an EXCEPTIONAL manager! Thank you, Rudy!
… moreFletch Fletch
Recieved (finally) a large pizza in an xl box. I ordered 1 lg and 1 xl pizza. They were the same size. Only got 1 garlic cup.
… moreHugo Gallarzo
We had a problem with our order and when we called the restaurant Rudy was the one to help
us. He went above and beyond for a problem that postmates should’ve dealt with. We really appreciate the help he provided for us.
… moreHenry West
Ordered a pizza for delivery but it never showed up because they have door dash delivering there pizzas and those people will just give your order to anybody and say it was delivered I’ll never order from Papa John’s as long as you use there service
… moreBliss M
We went in to get the heart shaped pizzas, at first everything looked great. He only showed me one pizza and once I got home I realized why. The garlic butter popped open and was just soaking through the box and ruined the pizza. I had garlic butter all over my fabric car seats. Picture of the pizza with the popped open garlic butter.
I ended up getting pretty sick as well so this was disappointing.
… moreRick Rivera
The door dash program needs to go. The PJ staff is deserving of 5 stars, very apologetic and understanding of the problems coming from using a third party to deliver pizzas.
… moreJeremy Donaldson
When she added toppings to my pizza that I did not order she asked if I like some of the other one and eemde the pizza with extra toppings and didn’t charge me for them.
The pizza was cooked and I didn’t feel like I had been there forever
… moreRebekah Desmond
Super Bowl Sunday, my husband and I decided neither of us wanted to cook so we ordered a pizza online(from the website, so it seemed like it was an employed delivery driver, not a DoorDash driver or someone third party), and paid/tipped with a credit card(important info). We placed the order to be delivered at 5:00, it was delivered at 4:58, which was a surprise. We were expecting it to be later due to it being a high volume pizza day. Unfortunately, the delivery driver seemed to be attempting to scam us. When my husband answered the door, the driver told him that we needed to pay. Since I was the one who ordered and paid, my husband called for me. The delivery driver said that he didn’t speak much English and went back to his car to grab a second phone to use in order to communicate. With the help of Google translate, he tried telling me that his other phone is showing that we still need to pay, and if I don’t pay and he leaves the pizza, then it gets taken from his money, which I get, but I had paid and had proof both on my emailed receipt and the side of the pizza box that we paid with a Visa card. Once I told him that he could wait while I called the store to get it sorted out and hopefully talk to someone who could speak more Spanish to him and have it be understood better than using translate, he gave up and gave me the pizza and quickly walked away. I still called and spoke with the manager, and explained what happened and that I just wanted to make sure that if he was attempting to either pocket $40 in cash or take our card info. The manager was extremely receptive and apologetic, which is exactly what I wanted. Despite the situation as well as the busy day, she took the time to listen to my feedback, looked up my order to see which driver was assigned to my order and promised that she would make sure it wouldn’t happen again. She handled the situation wonderfully and I am thankful that she listened.
… moreMarc Aussie
Went in Thursday this week for takeout. Very friendly service, pizza was fast, really tasty. Employees should be commended.
… moreC M
I had a bit of an issue with my order today- after it was confirmed and picked up, the status suddenly changed to “canceled.” Naturally, I was confused and called the store to find out what happened. Turns out, the DoorDash driver picked up the order and then canceled it, essentially stealing the pizzas.
But I have to give major kudos to the store manager for how he handled the situation. He was incredibly kind, professional, and quick to make things right. He personally called me back, explained what happened, and made sure a new driver was assigned to redeliver the order.
Thanks to his help, everything was sorted out smoothly. Great customer service goes a long way—and this manager definitely delivered!
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