
Address and Contact Information
Address: 113 Grand Ave, Bellingham, WA 98225
Phone: (360) 671-3080
Website: http://grandavenuealehouse.com/
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Grand Avenue Ale House, 113 Grand Ave, Bellingham, WA 98225, US
Reviews
I have a service animal, and while I may not fit the expected appearance of someone who “needs” one, my dog is trained to perform specific acts for me as a disabled person, and we are protected by the Americans with Disabilities Act.
Today my husband and I were going to out for a date, excited to enjoy a local burger and a drink or two at Grand Avenue Ale House. We walked in, ready to show ID and order, and were told that they would not serve us because we had a dog. I promptly and concisely informed the staff that he is a service animal, protected by the ADA, and asked if they were refusing us service. I was told repeatedly “we don’t allow dogs” “we won’t serve you with a dog” etc.
I again calmly informed the staff that “my animal is trained to perform a specific task to assist me as a disabled person,” I was again refused service. I raised my voice so other patrons could hear and said “Just so I’m clear, you are refusing me service on the basis of my being accompanied by a service animal specifically trained to perform tasks for me as a disabled person, a violation of my rights as outlined in the ADA”
At which point another employee finally said something to the man speaking to, or more accurately ignoring, me and he turned around to let me know “my boss apparently just changed the rules.” We decided to spend our dollars elsewhere tonight where we would not be upset by ignorant, ill informed, cold staff and I might recommend you do the same.
We have reached out to the manager, as well as filed a complaint with the department of justice.
Good luck