Toomi Chatikavani
Unfortunately, I had a very negative experience at this McDonald’s.
The staff was consistently rude, and the manager demonstrated a complete lack of accountability. When I calmly explained that multiple employees were behaving disrespectfully—and that this behavior likely stems from leadership—the manager immediately denied any responsibility and showed no interest in addressing the issue.
Customer service starts at the top, and when leadership refuses to acknowledge problems, it’s no surprise the staff follows suit. I left feeling frustrated and unheard.
I would not recommend this location.
… moreRoyal Avison Creations
Its Awesome..Staffs are als friendly and helpful and alwys smiling and cheering with quick and effecient customer handling.
… moreGiovani Sura
Employee overall satisfaction is poor, ordered through Kiosk and I don’t know you had to pay for a bag on a to go order, when I received my food they placed on a tray like as if I was gonna eat at the restaurant and when I asked for a bag they said it’s a 25 cents fee for the bag. So I was shocked because I haven’t heard of an absurd thing as charging for a to go bag so then I told them that it was fine I was gonna pay for it and another short Hispanic lady came out with a bag and kind of tossed my food in the bag and almost half of the fries I ordered were still on the tray and she just wrapped them up. I told her you just took my fries like and she responded with well next time pay for the bag, like I never said I wasn’t gonna pay I even told the other lady to charge me the bag then.
Overall this McDonalds need better employees or have them get trained on how to treat and deal with people
… moreCole Parker
I stopped by the McDonald’s on Market Street while exploring downtown San Francisco, and overall, it was a solid experience. The restaurant was fairly busy but still clean, and the staff were friendly and efficient considering how packed it was. My order came out quickly, which I appreciated since I was in a bit of a rush.
I went for the classic Big Mac combo and a medium fries. The food was fresh and hot, exactly what you’d expect from a McDonald’s. The fries were perfectly crispy, and the burger was decent—nothing gourmet, but satisfying. The seating area is a bit cramped, especially during peak hours, and the music was slightly loud, which made it hard to have a conversation if you’re with friends.
Overall, it’s a dependable spot if you want a quick, familiar meal while exploring the city. Not the most unique dining experience, but it gets the job done.
… moreV M
I was using the app before to do curbside pickup. Don’t bother. They don’t check it frequently enough and you just wait outside. One time I had to leave without getting my food and I had paid online.
It’s much quicker to use the app and then go to the drive-thru.
… moreKsenia Penkova
McDonald’s is always a quick and reliable place for a simple meal. This location is clean, the staff is fast, and the service is consistent. The food comes out hot and fresh, and the drive-thru moves quickly. A good spot for grabbing something on the go, especially when you’re in a hurry.
… moreAdonia Arteaga
I really thought I was being pranked! The service was sooo slow and it seemed like the employees had no clue what was happening. I only ordered two sodas and it took nearly 20 minutes to get my order. They would randomly put the order tickets on a display behind the counter instead of completing the order. When I asked about my order and gave them my order number and pointed to the ticket on the display the employee literally touched every ticket stuck to the display BUT mine despite telling her the number multiple times. I thought, “this can’t be real.” Other customers were also waiting and/or complaining about missing items in their order. The employees would walk away from the counter and start doing something else, maybe filling other orders…idk??!? Then come back ask you again what you needed. It was hands down the worst service I’ve ever experienced but also so bad that it was comical.
… moreAdrian A
Terrible customer service!!! The lady doesn’t know how to treat humans
… moreSterling Gerard
My girlfriend & i got a mocha frappe & it must have taken them at least 30 full minutes to make our drink. It was obvious they only cared about taking care of the door dash window & orders. It was freaking ridiculous. Definitely won’t be coming back.
… moreMuge BN
Did not like the experience. Coke was awful. Hashbrown was so oily, could not eat it. Egg muffins also was not nice. Probably working understaffed, because the staff could not deliver right items.
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