American chain restaurant offering sizable portions from a vast menu including signature cheesecake
John Ortiz
12/10 I made a reservation at 9, I walked in at 8:55 they had it ready and started helping us right away. Staff was superb, they were super attentive and helpful in suggestions. My macaroni burger was 10/10. Portions were super generous and we all came out of here full. The spinach dip was delicious and the fried calamari was to die for .
… moreKat Q
Had a great experience. First time trying the brunch at Cheesecake Factory with my sister. Our server was Soraya R. She was so nice and attentive, she gave us great selections and service. The food was great as well. We got the Monte Cristo and chicken & waffles with a side of fries. Just an FYI they no longer have parking validation but we parked on S De Lacey Ave first 2 hrs is free then $1 after.
… moreShae B.
Stopped here for lunch on 12/13/25, we were seated right away. Ordered a Georgia Peach, a beer and the Baja Chicken Tacos and the Bistro Burger. My greedy husband ate the burger before I snapped a picture. Everything was great! I stopped eating at Cheesecake Factory long time ago but this was a pleasant experience. I’d definitely recommend this location!
… moreChanelle D
Food selection is broad. Unlike its name it is more than cheesecakes. I have to explain to people when I suggest this restaurant that there is a broad selection of affordable dishes. With so many expensive restaurants on the old Pasadena strip, this place is budget friendly and accommodates families and larger groups. Lots of seating capacity. Went here twice and their portions are huge. Impressed by their seafood dishes (good value and taste ) and their huge salads. I love their skinny-licious menu of dishes and alcoholic drinks with less than 590 calories. Check it out!
… morekim
felt mildly betrayed by the outdated paper menus, my sense of pricing was off from the jump.. the stuffed mushrooms were alright: fragrant, lightly cheesy than full melt, but very oily, which did double as a bread dip. the mushrooms themselves skewed more bitter than expected though; decent food, nothing bad but nothing great either, though the interior is absolutely stunning compared to their other locations, just that their service felt oddly distant once again and price per value really wasn’t there
… moreBen Saravia
Second time here in just a few days — we love this place! We stopped in for an early lunch around 11:30am, and the timing was perfect. The restaurant was peaceful, seating was quick, and the whole experience felt relaxed and smooth.
The food is consistently amazing. The avocado egg rolls and street corn are absolute must-tries — packed with flavour, perfectly cooked, and really satisfying. We also loved the fresh lemonade — it’s endlessly refilled, ice-cold, and super refreshing, especially on a sunny Pasadena day.
This location stands out for how spotlessly clean and well-kept it is. The service has been warm, friendly, and attentive every time — we’ve never felt rushed or overlooked.
Everything we’ve ordered has been genuinely delicious, and the portions are generous. Whether you’re visiting Pasadena or you’re a local looking for a solid go-to spot, this Cheesecake Factory delivers on both quality and service. Highly recommend for a casual lunch or relaxed dinner.
… moreMarc Miller
Love the gluten free Godiva chocolate cheesecake since I have a wheat allergy. While it was very busy for dinner, we were seated in a reasonable amount of time and the service was decent. Food was good and I have eaten at this location multiple times without getting sick from cross contamination with wheat. Gluten free menu items are marked clearly on menu.
… morewanqi jiang
The waitress at the front desk is very rude. While I inquired politely whether there is a coach seat. She said the only place to sit is the coach at the front waiting area while pointing it with her finger
… moreleon castellanos
First time visiting the Cheesecake Factory in Pasadena and I have to say, the experience was incredible. Our server, Jessica, absolutely made our night. Her service was so good that my friend—who normally only tips around 10–15%—ended up tipping 30% without hesitation.
Jessica was attentive without being pushy, super friendly, and genuinely made us feel taken care of. The food was delicious and full of flavor, but honestly, her service was the real standout. This was hands down the best service we’ve ever gotten at any chain restaurant. If you come here, ask for Jessica. She’s amazing!
… moreA. M.
Food is good! Fish & Chips are yummy. Godiva cheesecake is a must. WAIT for Joanna F. to be your server – she’s a gem! Excellent customer service with a genuine smile. If anything goes wrong she will make it right. Coming back for sure. Things happen but nice to have managers that apologize if something needs to be corrected. Thank you, Joanna & Tamara!
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