Counter-serve sandwich chain offering made-to-order hot & cold subs, plus a variety of hot sauces.
Hours
| Sunday | 10 AM–9 PM |
| Monday | 10 AM–9 PM |
| Tuesday | 10 AM–9 PM |
| Wednesday | 10 AM–9 PM |
| Thursday | 10 AM–9 PM |
| Friday | 10 AM–9 PM |
| Saturday | 10 AM–9 PM |
Address and Contact Information
Address: 2500 Dallas Hwy Ste 650, Marietta, GA 30064
Phone: (770) 425-7890
Website: https://www.firehousesubs.com/
Order and Reservations
Order: Order online
Related Web Results
Firehouse Subs West Cobb Marketplace | Marietta GA – Facebook
Firehouse Subs West Cobb Marketplace, Marietta. 86 likes · 268 were here. Specializing in hot subs made with premium meats and cheeses and piled high on…
2500 Dallas Hwy., Ste. 650 – Firehouse Subs
650. Directions. Marietta GA, 30064. 770-425-7890. Ways to order. Mobile Ordering.. Delivery. Catering. Dine in hours. Wednesday. 10:00 a.m. – 9:00 p.m..
145 N. Marietta Pkwy, Ste F – Firehouse Subs
marietta pkwy, ste f. Directions. Marietta GA, 30060. 770-792-5993. Ways to order. Mobile Ordering.. Delivery. Catering. Dine in hours. Thursday. 10:00 a.m. – …
Reviews
James Warren
This is the worst firehouse subs restaurant in the world! I went there tonight and this is my horrible experience.
Bathroom was so disgusting and tells you the franchisee and staff are dirty people.
Ordered three subs and they only got two subs made correctly.
The black kid who made my sub was listening to music on his ear pods and could barely understand my order and didn’t really care. Of course he got the sub made wrong and is clearly a very bad employee. FIRE HIM!
When I called the restaurant to complain the store guy actually hung up on me as I was complaining.
Can’t make this sad story up.
Do not go to this very dirty, over priced sub shop with the worst employee crew in the world!!
… moreBathroom was so disgusting and tells you the franchisee and staff are dirty people.
Ordered three subs and they only got two subs made correctly.
The black kid who made my sub was listening to music on his ear pods and could barely understand my order and didn’t really care. Of course he got the sub made wrong and is clearly a very bad employee. FIRE HIM!
When I called the restaurant to complain the store guy actually hung up on me as I was complaining.
Can’t make this sad story up.
Do not go to this very dirty, over priced sub shop with the worst employee crew in the world!!
Justin Fednander
I so wanted to like this place…
I normally wouldn’t pay $10 for a salad, but I told myself I was getting quality. I was wrong. Spent the entire meal picking out rotten lettuce. I would have done better throwing a pack of lunch meat on top of a bag salad from Kroger. (Only reason I have two stars instead of only one was because my wife’s sandwich was decent).
… moreI normally wouldn’t pay $10 for a salad, but I told myself I was getting quality. I was wrong. Spent the entire meal picking out rotten lettuce. I would have done better throwing a pack of lunch meat on top of a bag salad from Kroger. (Only reason I have two stars instead of only one was because my wife’s sandwich was decent).
Rochelle Winfield
The store was nice and clean. Service was prompt and friendly. I got the pepperoni pizza meatball sub and it was great. The bread tastes fresh and I over all enjoyed. I also got 3 cookies and when I tell you all three cookies were dry, and crumbled. They were inedible and were so out of date. Avoid the cookies and all will be ok.
… moreEric Riera
I have been frequently going here to grab a bite for my break, since I work near this location.
Most of the time I have had zero issue, besides having to occasionally wait over 15 minutes for my sandwich to be prepared, I get an hour break so it’s never a huge deal.
With that said, I am never going to this location. Let me break it down if why and why I think you should be weary.
On February 25, 2026 at approximately 2:30 pm while I was on my break, I entered and there was no one waiting at the counter. After around a minute of waiting for someone to come out from the back and take my order, a woman who had manager on her name tag asked me what I would like. I proceeded to order a Large Hook and Ladder with no Mayo and add honey mustard, a Large drink and a bag of Sunchips. She asked if that will be a combo, and I said yes. She goes onto input the order into the computer and asked if I would like to donate and I denied, she said my total would be around $21, out of instinct I tap my card and when the POS prompted me to the donation or tip screen, I started to question why it was $21 since usually for the same order that I had literally the day before it was $18, not $21. Annoyed, she looks behind her and points at the menu while trying to tell me what everything costs, all while she had a very rude and condescending tone. I respectfully was disagreed and future questioned why I felt I was being overcharged, yet she kept wanting to argue. I was getting a little annoyed and just finished paying so I can see the receipt.
While she took the next customers order, I took a look at the receipt.
I found that on the receipt she had charged me for the combo, and right below she had charged me $3 for a large drink. The combo comes with a chip and drink and there is no reason to have an additional large drink of $3 added to my total obviously.
When i realized that I was in fact overcharged me by $3, I waited patiently by the counter for her to finish helping the customer so I can ask for the $3 to be refunded.
Upon telling her this information, she proceeds to get annoyed and tells me that she is not authorized to issue a refund and I would have to wait for the manager to come in. This obviously got me a little annoyed, so I asked her to call or do whatever needs to be done to get me a full refund cause I no longer want the food anymore. As this was happening, the other employee who was in the store comes over and asks me whats going on, and I explained to him the same thing and asked for refund, and he told me he can’t issue a refund either without manager. So I was honestly just exhausted by this interaction, and demanded that he call whoever he needs to get me my money back, which he did and told me the manager will be there in 10 minutes. Again, I only have hour break and at this point i only had about 40 minutes left, and still had not eaten the whole day.
I waited, the owner arrived amd remembered me since I come here often enough. He looks at the computer at my order and confirms that indeed I was overcharged and issues my complete refund. Afterwards, he saw i visibly annoyed and wanted to talk to see my side since we always have had nothing but positive interactions.
We step outside and talked. He asked me for my side of the story since he apparently was told by the girl that was helping me that I was being rude, loud and cursing. I explained to him exactly what I did on this review and I asked him to look at the camera and look at everything. He told me it records audio too, so he would be able to hear everything. We looked at the video together and it all aligned perfectly with my side, and no cursing from myself and it showed she was being rude, unprofessional, and not following policy.
He was very apologetic and wanted to make things right, but I explained why would I want to get expensive sandwiches and spend my money when being treated like this. So I am never going here until she is fired.
Interactions and experiences like this really turn me off and hope anyone reading this takes note.
… moreMost of the time I have had zero issue, besides having to occasionally wait over 15 minutes for my sandwich to be prepared, I get an hour break so it’s never a huge deal.
With that said, I am never going to this location. Let me break it down if why and why I think you should be weary.
On February 25, 2026 at approximately 2:30 pm while I was on my break, I entered and there was no one waiting at the counter. After around a minute of waiting for someone to come out from the back and take my order, a woman who had manager on her name tag asked me what I would like. I proceeded to order a Large Hook and Ladder with no Mayo and add honey mustard, a Large drink and a bag of Sunchips. She asked if that will be a combo, and I said yes. She goes onto input the order into the computer and asked if I would like to donate and I denied, she said my total would be around $21, out of instinct I tap my card and when the POS prompted me to the donation or tip screen, I started to question why it was $21 since usually for the same order that I had literally the day before it was $18, not $21. Annoyed, she looks behind her and points at the menu while trying to tell me what everything costs, all while she had a very rude and condescending tone. I respectfully was disagreed and future questioned why I felt I was being overcharged, yet she kept wanting to argue. I was getting a little annoyed and just finished paying so I can see the receipt.
While she took the next customers order, I took a look at the receipt.
I found that on the receipt she had charged me for the combo, and right below she had charged me $3 for a large drink. The combo comes with a chip and drink and there is no reason to have an additional large drink of $3 added to my total obviously.
When i realized that I was in fact overcharged me by $3, I waited patiently by the counter for her to finish helping the customer so I can ask for the $3 to be refunded.
Upon telling her this information, she proceeds to get annoyed and tells me that she is not authorized to issue a refund and I would have to wait for the manager to come in. This obviously got me a little annoyed, so I asked her to call or do whatever needs to be done to get me a full refund cause I no longer want the food anymore. As this was happening, the other employee who was in the store comes over and asks me whats going on, and I explained to him the same thing and asked for refund, and he told me he can’t issue a refund either without manager. So I was honestly just exhausted by this interaction, and demanded that he call whoever he needs to get me my money back, which he did and told me the manager will be there in 10 minutes. Again, I only have hour break and at this point i only had about 40 minutes left, and still had not eaten the whole day.
I waited, the owner arrived amd remembered me since I come here often enough. He looks at the computer at my order and confirms that indeed I was overcharged and issues my complete refund. Afterwards, he saw i visibly annoyed and wanted to talk to see my side since we always have had nothing but positive interactions.
We step outside and talked. He asked me for my side of the story since he apparently was told by the girl that was helping me that I was being rude, loud and cursing. I explained to him exactly what I did on this review and I asked him to look at the camera and look at everything. He told me it records audio too, so he would be able to hear everything. We looked at the video together and it all aligned perfectly with my side, and no cursing from myself and it showed she was being rude, unprofessional, and not following policy.
He was very apologetic and wanted to make things right, but I explained why would I want to get expensive sandwiches and spend my money when being treated like this. So I am never going here until she is fired.
Interactions and experiences like this really turn me off and hope anyone reading this takes note.
Ian Daniels
When I arrived at the restaurant no one was at the counter. I waited for a minute or so before calling out “Hello?” A man wearing no uniform and no name tag came out of the back looking annoyed. I was at the counter and he stood at the register continuing to look annoyed. He asked “Is there something I can do for you?” I said I would like to order and he replied “We do that over here” still not looking at me, and still seemingly annoyed that I had come in to order food. I said I was ordering two sandwiches and after the first one, he was putting in information on the screen. I asked him to let me know when he was ready for the second sandwich order and he said “I’m waiting on you.” He finished the order and then immediately began working on a pickup order. Did not say another word to me while I was there. I felt unwelcome and like it was a burden to serve me. Another customer walked in as he was making my order and he did not say anything to her or acknowledge her in any way either. As someone who also works in customer service, I was very disappointed. If I come back and see this guy at the counter, I think I’ll just go next door to Publix instead next time.
… morePercy Zachary
The manager that wears a red hat that’s working today remade my wife sandwich to satisfy her and I really appreciated that. He’s always there and has great customer service. The whole staff spoke up and were very nice. I like this location over all in this area!
… moreAmy Cleveland
If i could rate this place zero stars i would. This was the MOST DISGUSTING firehouse I’ve ever been to. I ordered a side salad for my daughter which came with ROTTEN lettuce. It was brown and slimy it was so old. The pickles they gave us were disgusting and look like they have been eaten. There is food all over the floor in the restaurant.
… moreRebecca Busbin
Drink machine only had sugar free options. Kids grilled cheese was a burnt sandwich with a measly slice of cheese on it. Bbq brisket had no bbq sauce on it. Jerk sandwich had no jerk sauce on it. Worst of all- we found a hair IN the bread- baked in. Called and no manager on duty. Only solution was to drive 30 minutes back up there to get a new sandwich made. No thanks!
… morePablo H
It was our first time ordering thru the app. We got two Italian subs, both were soggy due to the heavy mayo and mustard. Otherwise flavor and freshness were good. Next time, we will specify light mayo and mustard.
… moreThis place is a joke
The manager in this place is horrible I kept trying to give it another shot since the last manager left (been going for years) I just can’t with the bad attitude. He talks to his employees like trash, why do managers like this keep taking over ? Something needs to be done.
… more