Boisterous Australian-themed chain serving steaks, seafood & other hearty steakhouse fare.
Kimberly Jones
Feathers AND hair?! GROSS!! Ordered via Uber Eats. How does this go unnoticed?! You’re preparing and packaging the food and DONT see this and think it’s ok to sell. To make matters worse, I have to either come pick up a remake or wait for UE to reach out with a resolution.THIS IS UNACCEPTABLE!!
… moreBecky Sharp
The staff helped make this a wonderful ending to a great birthday! The waitress, manager, and other serving staff were so kind and attentive. They provided a wonderful experience! The food was exceptional. I don’t think I’ve ever had a fresher or crisper house salad. The food was full of flavor and would almost melt in your mouth. My husband and I couldn’t have asked for a better experience or quality of food and service! Our hearts and bellies went home full tonight. Thank you to the staff that served us tonight! We are truly grateful!
… moreKelli Hodkinson
The last 3 times I have eaten food from here it has been disappointing. Today’s takeout was below par. My pasta had minimal to no sauce, making the entire dish dry and hard to eat.
… moreKerry Boddy
First of all the pasta sat under the heat lamp too long, crunchy top and rubbery texture. No refills on drinks and bread was a little stale. Definitely won’t go back, especially for the amount of money we paid for!!!!
… moreAmelia Young
My husband and I had a very good experience here! From the time we walked up to the building, we had the hostess open the door for us, greeted, & sat us down at our table! Great service, food, and met very nice people! We met the district manager Rudy, very nice… he gave us a drink & took our picture! Thank you Outback for the service you gave us! We will be back!
… moreNoSmallArt
I passed through this city on my way home. outback has always been economical. The production is average. Often overcooked. This time I ordered prime rib medium rare.overcooked again. Look at the picture. But the waitress today was really nice, enthusiastic and attentive. Her name is Megan. Keep coming and asking me if I need anything. Really thoughtful. I will definitely come back next time I pass by.
… moreKim McCutchen
Had a delicious meal here tonight with friends, celebrating a birthday. Everyone loved their food and our waitress, Annabelle, was fabulous! HIGHLY RECOMMEND
… moreNatalie McBee
Prime Rib at OUTBACK STEAKHOUSE Longview Texas on Friday, Saturday & Sundays. Great fillets, ribeyes & grilled salmon everyday! No WAIT. Sit at the bar top with the friendly bartenders.
… moreLeslie Virgo
I’m incredibly disappointed with the lack of accountability and poor management at Outback in Longview. I’ve been a loyal customer and occasionally order the Kookaburra Wings, which I know from experience always come with a reasonable mix of drumsticks and flats, as expected with any standard wing order.
This time, however, my entire order consisted of drumsticks only. Rather than call in immediately to complain, I chose to approach it respectfully by asking to speak with a manager to see if, perhaps, they were simply out of flats. The manager assured me they were not, which led me to ask for clarification as to why I received such an unbalanced order.
The manager placed me on hold to consult with the cook and returned only to double down and essentially accuse me of lying, stating that “all wings are evenly distributed.” Meanwhile, I have a clear supporting video showing otherwise.
As a loyal customer who has supported this location many times, it’s frustrating; especially when an automatic tip is added, to be treated as though my concern wasn’t valid or worth addressing properly. I was willing to show grace, but being blatantly called a liar is where I draw the line. Mistakes happen, but how they are handled matters. This was handled poorly.
On a positive note, I want to acknowledge the young lady who brought the order out to curbside. The young lady was kind, professional, and prompt. Unfortunately, that courtesy wasn’t carried through when I spoke with management.
Regretfully, Outback Longview has lost my business. I hope they take this feedback as a chance to reflect and improve how they respond to loyal customers with valid concerns.
… moreCJ’s Adventures
We (me, my husband, and my MIL) came here to celebrate my mother-in-law’s birthday tonight. When we were seated, the hostess brought us to the first booth (which had trash and food all underneath the table and stretched out into the walkway), we asked to be seated at a different booth that wasn’t dirty, which she did, so that was good. It took probably 5min for bread to be brought out; however, we had no plates, no napkins, and no silverware, so we sat and waited for the waitress to come by to take our drink and appetizer order (probably another 5min or so). It took about 5-10min more before we got our drinks and another 20min before we got our appetizer. After about a total of 15min, we got to order our main meal. We talked and snacked on our appetizer and had a good time, but our teas/sodas ran low and our food was nowhere to be seen (neither was our waitress). After waiting roughly 45min for our order, they brought it out…. INCORRECTLY. My husband’s steak was half raw (it was a “medium” steak that ended up being cooked half rare and half blue….) and my MIL got a completely different ordef than what she had asked for. And, though frustrating, there was no one to tell! Our waitress was nowhere in sight and there was no other staff around. We ate what we could of our meal before our waitress finally appeared. We told her that my MIL was missing half of her order and instead of apologizing or trying to make it right in any sort of way, she just turned around without a word and came back several minutes later with a smirk and a sarcastic “sorry,” stating that she removed the part of the bill that my MIL never recieved. It was very disappointing. The entire experience. A different birthday supper destination will be picked next year, for sure.
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