Abby Dowsett
Service could not have been better. We came on a Saturday and the staff were obviously run off their feet, and yet everyone stayed to chat, make sure we were okay, and could not be more helpful. It was our first time ever at a Texas Roadhouse, and we couldn’t have been more impressed!! Food was good, the onion bloomer especially, and we all thoroughly enjoyed the evening.
… moreDana Morris
I had the 6oz sirloin with mushrooms, sweet potato & house salad, son had the same but with loaded baked potatoe & green beans. Steaks were cooked just as we ordered, with great flavor, no need for Steak sauce. Our waiter, Curtis, did a fantastic job.
… moreBenjamin Reyes Jr
Arrived at opening. Sat at the bar and was immediately fretted by Juliana. Was brought out some bread and Dos Equis on draft.
I stated that I was there for the meat. I ordered the sirloin steak medium rare, with rice and mashed potatoes with cwhitd cream gravy. Should’ve went with the brown gravy as the other gravy was lacking somewhere in its flavor profile.
Was ask by other staff members as to how my meal was.
Will be revisiting again.
… moreBethany Keller
Love the staff and the food at this location! Always make you feel like a VIP. Managers (Joey) go above and beyond. Fast and friendly service. Food is delicious and they always accommodate gluten free dairy free modifications. Thanks for being great! I’ll be back soon.
… moreGena Lopezlira Ayala
I have been to a lot of Texas Roadhouses throughout the US. I have to honestly say this one is THE BEST hands down. The service was amazing. The food phenomenal. We even met the franchise owner. He was hard at work at the hostess station. Leading by example, no wonder the place was running so efficiently. Will we come back to this location? Absolutely! … I’m only sad I didn’t take a picture of my 16oz Rib Eye . It was cooked to perfection. I saw it and dug right in. But I did manage to take pictures of the inside of the store
… moreWilliam Donham
Went there to have a talk with my two adult kids about my diagnosis. We ordered our food. All 3 of us ordered medium rare steak. My 16oz ribeye was extremely rare. They took it back and cooked it more. It came back black and medium. I ate a few bites. Put the rest in a to go containers. The loaded sweet potato was 1/4th sweet potato and 3/4ths marshmallows. Ever here you want a little potato with that bag of marshmallows. I have ate at several Texas Roadhouse restaurants between here and Virginia Beach. This was the worst one by far. But. My roommates dog enjoyed the left overs.
… moreAsH Ikera
opened the container and the ribs were mostly bone no meat like 5 steak fries.we also ordered fish and it was a four piece we paid for but they only put 3 pieces in there they forgot the side and skimped fries like 5 piece of steak fries and paid 40???
… moreMandy Frazzini
Manager Sandra and server Dallas were wonderful. Took 3 times the charm to get a medium well steak and she took care of us and handled it. I appreciate her efforts to make it right. Dallas was super attentive and great attitude, he was on it! We frequent here almost once a week and it’s nice to see that if there’s an issue, the owner and managers care to make it right.
… moreKayleen Storbeck
Joey the “manager” let our wonderful server put in order at 3:30pm for early bird, Isabel had to come to table as well as others and say due to Holiday we aren’t doing early bird. Usually a good”manager “ would start and employees shift with daily activities and goals, I asked her if he could honor because we didn’t know this and you took our order, she said she would go ask. The “manager” Joey came to table very cocky and authoritative and said it’s printed on the menu. Trained Managers who are qualified try to de-escalate a situation, he wanted to bring it on. I said we understand, we just left honoring my Dad at Ft.Logan…. Joey basically very rude said it’s a holiday. I’ve been in management many years, I would have pushed orders thru and told our sweet waitress let’s take care of our guest and let others know when you go to table mention the policy written on the menu in tiny font. I can’t imagine that during a government shut down the Sheridan location is killing their sales goals to say okay we will just pay for our beverage and leave. My 87 year old Mother is a Proud Veteran’s wife and was planning on buying grandchildren gift cards with the extra promos attached. We live equal distance between Sheridan and Ken Caryl locations, We will be going to that location from now on, always a great experience and a fun location. Thank you to the kind server, sorry that your team leader gives you no support. Joey needs customer service training and management skills!!!!!!!!!!
… moremichael young
They lost our reservation twice, thank god we got seats at the bar. Steak was cooked like it went through hell for 10 minutes first. Medium rare should at least be pink. Most of it looked well done. Steak took 25 minutes to come out so it’s strategic. If it takes his long, no one would wait to recook it because they are starving already. A cheap mockery of the Texas versions.
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