Address and Contact Information
Address: 519 Outlet Center Dr, Smithfield, NC 27577
Phone: (919) 300-1351
Menu Photos
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Roost Thai Restaurant – CLOSED, 519 Outlet Center Dr, Smithfield …
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Roost Thai Restaurant | Restaurants – Franki
Details. Price Range. $16 – $30. R. Roost Thai Restaurant. Thai Restaurant. Earn 100 XP Earn 100 XP. Location and Contact. 519 Outlet Center Dr, Smithfield, NC …
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Driving directions to Roost Thai Restaurant, 519 Outlet Center Dr, Smithfield, NC including road conditions, live traffic updates, and reviews of local …
Reviews
PYTHON 80
A great local place for Thai food. Great location just a few blocks from Starbucks. Today I ordered low card dish, Papaya Salad, Tiger Tear,Tom Yum Goong soup,YUM WOON SEN (Grass noodle Salad) . Everything taste good accept papaya salad medium spicy ,it a little bit flat for me ( I like more of they add more spicy)but the owner gave me a sample of papaya salad but this one had Thai anchovy mixed in the dish totally bring you to a new level of flavor and I love it. I definitely go back again.
… moreCarissa Wages
Updated review after 2 additional visits (plus one take out). EVERYTHING I’ve had has been delicious!! (Pad See Ew, Pad Thai, Drunken Noodles, and Red Curry Bowl!) Really great food and atmosphere! The owner is adorable and kind. There have been a couple mix ups with orders and they we’re apologetic and corrected them immediately (when possible). This is an amazing restaurant…I sincerely hope it catches on here in JoCo! I don’t want them to leave!
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5 Stars for the Food!
The food was amazing! Delicious, flavorful, cooked perfectly, great portion size, attractively plated… just great! We talked with the owner (a compassionate and genuine young woman who once lived in Thailand) and learned that they make all their sauces and curries from scratch – very rare around here so I was both pleased and excited! My friend had the Pineapple Fried Rice and I had Drunken Noodles. Both were fantastic!
5 Stars for Decor/Atmosphere!
Very fun colors, textures, vibe!
Where we fall short is service… the heart of any business. You can have great food but if you don’t have great service, you won’t last long. Our sweet little server was VERY nice – she tried hard, was sincere and honest and had a heart of gold. Management needs to do a better job training though – especially with an ethnic restaurant in a rural area, it’s imperative that the staff knows what they’re serving…. the name, primary ingredients, cultural background, etc. In this case she had to pretty much go ask the owners for the answer anytime we had a question. To be fair, she was new on the floor….but it sounds like she worked in the kitchen for the two months prior (Roost has only been open for 3 months from what I understand).
Disappointments = we looked up the menu online with the hopes of coming for Thai food…. it appeared that there was a lunch menu and a robust offering in general. Unfortunately when we arrived we found out that they have changed the menu and only offer a handful of the delectable Thai dishes that were advertised online. They DO still have 2 scratch-curries available (Red & Massaman).
They have ADDED what appears to be a Japanese influence… buns and bowls and ramen … when we asked the server about this, she didn’t know those were not Thai. The owner said they are going for a more “fusion” menu now. They’ve had to scale back to the most popular dishes because they were prepping all the sauces and ingredients for the above-mentioned “robust” menu and having it go to waste. Makes sense but I hope that when they become the most popular joint in town (the food IS THAT good!), that they will reintroduce some of the lost dishes.
Okay, so what we DIDN’T look at when we were online was the hours of operation. Turns out that they close from 2:30 – 5pm! We arrived at 2:11. We were both very excited about eating there and were happy that they were able to seat us BUT turns out that at 2:30, they REALLY want to close up. We wanted to try their mango sticky rice for dessert and a man came out – he seemed kind of angry – and I THOUGHT he said that the cook was not back there so they couldn’t cook it…. but somehow he said they COULD make the fried rice that my friend wanted to bring back to her husband. I asked our server what needed to be cooked on the mango sticky rice and she said they were just in a hurry [to close] … or something like that…. the way that all went down seemed uncomfortable and rude. I am usually pretty optimistic and forgiving but the way we were pretty much pushed out was very disappointing.
The food was phenomenal … who knows what was going on with that man… and the sweet server will continue to improve… so we WILL go back! Just thought I’d share some honest feedback in the hopes that it inspires more thorough staff training and compassion for guests who arrive close to closing time. (We were 20 minutes from closing time, but when closing time came, they were SERIOUS about it! Ha!)
… more*******************
5 Stars for the Food!
The food was amazing! Delicious, flavorful, cooked perfectly, great portion size, attractively plated… just great! We talked with the owner (a compassionate and genuine young woman who once lived in Thailand) and learned that they make all their sauces and curries from scratch – very rare around here so I was both pleased and excited! My friend had the Pineapple Fried Rice and I had Drunken Noodles. Both were fantastic!
5 Stars for Decor/Atmosphere!
Very fun colors, textures, vibe!
Where we fall short is service… the heart of any business. You can have great food but if you don’t have great service, you won’t last long. Our sweet little server was VERY nice – she tried hard, was sincere and honest and had a heart of gold. Management needs to do a better job training though – especially with an ethnic restaurant in a rural area, it’s imperative that the staff knows what they’re serving…. the name, primary ingredients, cultural background, etc. In this case she had to pretty much go ask the owners for the answer anytime we had a question. To be fair, she was new on the floor….but it sounds like she worked in the kitchen for the two months prior (Roost has only been open for 3 months from what I understand).
Disappointments = we looked up the menu online with the hopes of coming for Thai food…. it appeared that there was a lunch menu and a robust offering in general. Unfortunately when we arrived we found out that they have changed the menu and only offer a handful of the delectable Thai dishes that were advertised online. They DO still have 2 scratch-curries available (Red & Massaman).
They have ADDED what appears to be a Japanese influence… buns and bowls and ramen … when we asked the server about this, she didn’t know those were not Thai. The owner said they are going for a more “fusion” menu now. They’ve had to scale back to the most popular dishes because they were prepping all the sauces and ingredients for the above-mentioned “robust” menu and having it go to waste. Makes sense but I hope that when they become the most popular joint in town (the food IS THAT good!), that they will reintroduce some of the lost dishes.
Okay, so what we DIDN’T look at when we were online was the hours of operation. Turns out that they close from 2:30 – 5pm! We arrived at 2:11. We were both very excited about eating there and were happy that they were able to seat us BUT turns out that at 2:30, they REALLY want to close up. We wanted to try their mango sticky rice for dessert and a man came out – he seemed kind of angry – and I THOUGHT he said that the cook was not back there so they couldn’t cook it…. but somehow he said they COULD make the fried rice that my friend wanted to bring back to her husband. I asked our server what needed to be cooked on the mango sticky rice and she said they were just in a hurry [to close] … or something like that…. the way that all went down seemed uncomfortable and rude. I am usually pretty optimistic and forgiving but the way we were pretty much pushed out was very disappointing.
The food was phenomenal … who knows what was going on with that man… and the sweet server will continue to improve… so we WILL go back! Just thought I’d share some honest feedback in the hopes that it inspires more thorough staff training and compassion for guests who arrive close to closing time. (We were 20 minutes from closing time, but when closing time came, they were SERIOUS about it! Ha!)
Nik Kei
Mixed Feelings. My food was good but small portion. My husband ordered the steak and they said they didn’t have any steak. Odd to run out of a staple? He ordered soup and they never brought it out. When they brought the food out he questioned about his soup and they said it was still being made. They brought it out after his meal and it should have been an appetizer. Not a big deal but informing us would have been nice.
… moreMiaD
I have been to that restaurant several times and everything I have tried is delicious. good prices, good atmosphere. Love it!!! Grateful that there’s a different option in this area.
… moreGeAnne Colley
Great Thai food is finally in Smithfield! I’ve eaten there a few times and everything we have tried has been delicious. My son is picky so they made him a plate of chicken with noodles sautéed in a simple Thai sauce. He liked it so much that he tried other dishes.
… moreCecil Woodall
I was a little apprehensive when the waitress told us it was very healthy food because I love food that shortens your life span. Well my wife and I ordered, with the help of the great waitress, and I have never been so surprised when the food came out. It was undoubtedly some of the best food I have ever eaten. Mother (a strong Freewill Baptist) would probably say that this food was a sin because, when I was young, everything that was good or fun to me was a sin to her, OK just messing there. Don’t even know why we even decided to go to this place but I am so glad we did. We will definitely be back. Ya’ll will not believe how cordial the staff was and the place was so clean. To all my friends, please give it a try and to all my enemies don’t eat there or any place else.
… moreConstitutional Backer 1st Amendment
I have been there 2x now and the food has been great and the atmosphere is charming and quaint. The spicy basil had just the right kick to it and the soup was delicious. Everything true Thai restaurant lovers come to expect. I would highly recommend.
… morepjcrewchief27
Nice cozy atmosphere. Always delicious food. This will be our go to for traditional Thai food. Owner is very kind and friendly to her customers. Do yourself a favor and give this place a try. You won’t be disappointed.
… moreLani Johnson
We had lunch here today. I live that the variety is there. I chose from the Thai menu and my spouse chose a southern favorite. They were both delicious! We will most assuredly be back for more. We love supporting local!
… moreMarty
AWESOME! Traditional Tia menu & large selection of American dishes for the picky eater in the family. Truly authentic food + far superior than expected food for shopping area. Incredible veggie options too.
… more