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Elmwood – Nick Charlaps Ice Cream Inc.
Nick Charlap’s 2800 Elmwood Ave. Kenmore NY 14217. Ph: (716) 876-0517. Hours: Closed for the Season. See you in the spring. Please follow updates on our FB …
Nick Charlaps Ice Cream Inc.
Five locations across Western New York. Read more » Nick Charlap Our Scoop WNY dairy/ice cream business. Family owned & operated for over 50 years!
Nick Charlap’s Ice Cream, Inc. | Hamburg NY – Facebook
Details ; . $$ ; . 7264 Boston State Rd, Hamburg, NY, United States, 14075 ; . Angola, NY · Hamburg, NY · West Seneca, NY · Kenmore, NY …
Reviews
SightyShed
Would give 0 if I could. I never leave Google reviews but here I am. I came today, Sunday at around 7 pm. There was no line, nothing. I was standing at the window for a bit, one girl came from the back and took care of me, and was very kind and polite while taking my order. the other two with dark hair didn’t seem to be very amused. I got my ice cream and waited about 15 minutes for my food, even though I ordered one thing and was the only person there. The two with darker hair seemed to be the ones preparing the food. I mean I get it was a slow day so I understand, but the food that I received was WAY overcooked and just falling apart… I ended up throwing out the food and wasn’t going to bother asking for them to remake it because when the one dark haired girl in the grayish/white handed my food to me with a attitude. very disappointed in the customer service here. used to be one of my favorite places but the the quality of the food i received was definitely not worth the price
… moreAlyssa
I have been here twice and both times were pretty good. The first time I ordered a twist in a cone and I loved it. The second time I got a strawberry sundae and it was pretty good. My boyfriend ordered a buttercrunch sundae and said the ice cream seemed a bit freezer burnt. Staff is friendly. I will go back again.
… moreAlicia Cercone
My husband and I just went there for ice cream. Charlap’s is one of my husband’s favorite places for ice cream. Today he got Peanut Butterfudge and I got Vanilla with peanut butter swirl and chocolate chips frozen yogurt. Both were delicious! I highly recommend this family owned business
… moremaryann
Don’t understand why this place doesn’t have long lines like Andersen’s. The ice cream is at least as good. Maybe better. So that was my review. The only flavor I’ve ever gotten has been buttercrunch. A few days ago I got some and it was totally different and really lousy. Bad enough so I would go back to Andersen’s. I hope they go back to what that had. It tasted like really cheap iced cream
… moreCarol Van Dusen
Daughter & I took the kids there for lunch today. Used to go when it was Reeds. Ordered 5 hot dogs 2 fries & 5 small drinks. $46.00 dollars later, what a rip! Stingy with everything! I guess we were lucky we got ice in our drinks! And not learning my lesson yet I got everyone a baby size twist cone ! It wasn’t even half a twist I couldn’t believe it they were 3.15 each. I’m not kidding when I say half a twist either. This is probably the most stingiest place right down to everything including condiments on your food! Do not waster your hard earned money!! Total cost today 63.00 & change! Shame on you charlaps!!!
… moreAa’liyah Roams
Great ice cream and good location, the people are friendly and SOO fast!! I ordered it and before I finish paying, they called out my order. Love it!
… moreLisa Filippone
Took my granddaughters yo nicks on Friday night we all got same 9.00 peanut butter sundae, well they were all different in size and very very small golf ball size scoops. For 40.00 for ice-cream we won’t be back!
… moreEmily Czaster
beware when ordering a waffle cones they reuse them got a black raspberry icecream which is purple and the cone was leaking out a brown liquid and the cone was all soggy not even after 5 minutes of me having it. and poor customer service i showed the girl she wouldn’t even give me a refund told me to come back. disgusting
edit: i came back the same day it was a girl with black straight hair i told her what happened and said i wanted a refund she told me to come back because there was no manager. i HAD to come back the next day and that same girl that said she couldn’t help me seen me come back and ran to the corner to talk about me and while i was talking to the other girl she called that original girl with straight black hair and she gave me a refund. so you need to have a conversation with your staff because making me come back 2 times for an issue you guys did is horrible buisness. and i wish i can add pictures because the whole bottom of the cone was filled with melted chocolate icecream and the whole cone was soggy it wasn’t that the icecream fell into the cone the icecream SAT in the cone.
… moreedit: i came back the same day it was a girl with black straight hair i told her what happened and said i wanted a refund she told me to come back because there was no manager. i HAD to come back the next day and that same girl that said she couldn’t help me seen me come back and ran to the corner to talk about me and while i was talking to the other girl she called that original girl with straight black hair and she gave me a refund. so you need to have a conversation with your staff because making me come back 2 times for an issue you guys did is horrible buisness. and i wish i can add pictures because the whole bottom of the cone was filled with melted chocolate icecream and the whole cone was soggy it wasn’t that the icecream fell into the cone the icecream SAT in the cone.
abiracmd
Visiting from out of town and we are glad we came here to get some ice-cream. We both ordered two double scope cones of their “hard ice-cream”.
Really enjoyed the Cookies and Cream flavor. They had a lot of flavors to choose from for the hard ice-cream. They did have soft serve and hot food as well. Service was quick and the girl working there was really friendly. They have parking and places to sit around the area. Great experience!
… moreReally enjoyed the Cookies and Cream flavor. They had a lot of flavors to choose from for the hard ice-cream. They did have soft serve and hot food as well. Service was quick and the girl working there was really friendly. They have parking and places to sit around the area. Great experience!
Colleen Viscomi
The young man I dealt with at the Elmwood location was horrible ignorant rude. I asked him why my son‘s ice cream melted right off the cone. Was there something wrong with the machine? His response was extremely nasty. All he said was I don’t know it’s not my problem.
… more