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Chipotle Memorial City Mall is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Address and Contact Information
Address: 303 Memorial City Way, Houston, TX 77024
Phone: (281) 605-1083
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Chipotle Mexican Grill in Houston, TX
Chipotle Mexican Grill. 10701 North Fwy, Houston, TX, 77037. Open NowUntil 11:00 PM · Chipotle Mexican Grill. 9102 W Sam Houston Pkwy N, Houston, TX, 77064. Open …
Chipotle Mexican Grill: Mexican Food – Restaurant & Catering
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.
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Reviews
Manar Moussa
My experience at this Chipotle was unbelievably awful. The worker with the pink bob was hands-down one of the rudest, most disrespectful employees I’ve ever dealt with. Her attitude was aggressive from the start — rolling her eyes, talking back, acting irritated over the simplest requests, and making it obvious she didn’t care about her job or the customers in front of her.
What made it worse was that the manager stood there and let it happen. A manager who allows that kind of behavior is just as unprofessional. There was zero leadership, zero customer service, and zero accountability.
The whole situation was a mess — the worker’s attitude was out of control, and the manager had no control at all. It created an environment that felt hostile and uncomfortable, and no customer should have to deal with that.
Chipotle needs to seriously reevaluate their staff because this location is becoming a joke. I won’t be returning at all.
… moreWhat made it worse was that the manager stood there and let it happen. A manager who allows that kind of behavior is just as unprofessional. There was zero leadership, zero customer service, and zero accountability.
The whole situation was a mess — the worker’s attitude was out of control, and the manager had no control at all. It created an environment that felt hostile and uncomfortable, and no customer should have to deal with that.
Chipotle needs to seriously reevaluate their staff because this location is becoming a joke. I won’t be returning at all.
Phillip
Pretty much every Chipotle is good.
This isn’t the best one, but it’ll do.
My real question is…..why is this in COMPLETELY the wrong location on Google Maps?????
It shows it on the corner of Gessner and Barryknoll, for some reason, in a building that doesn’t even exist.
That confused the hell out of me.
… moreThis isn’t the best one, but it’ll do.
My real question is…..why is this in COMPLETELY the wrong location on Google Maps?????
It shows it on the corner of Gessner and Barryknoll, for some reason, in a building that doesn’t even exist.
That confused the hell out of me.
Lauri B
The one consultant thing about this place is you won’t leave hungry. I’m always a fan of pick your own ingredients, so I like the style of this chain. I usually get the burrito. The fajita chicken is good with the corn salsa and cheese added. They wrap the burrito tight so you can eat as part burrito then make it a burrito bowl towards the end if you start to get too full. The chips and salsa are good as well. They have lots of options including a salad bowl, smaller tacos and the burrito as mentioned. Food is always fresh and service is good. This particular location is inside the Memorial City Mall food court. $14.78 for 1 to dine.
… moreTas A
Had a good experience here. Ordered a veggie bowl. Did not take the rice or beans because of halal concerns. The guy was nice. He said I can have avocado without charging extra for it since I opted out of rice and beans. How nice was that !!! Enjoyed the bowl after 2 years or more.
… moreDario Recio
Less food for more money!!! Im not saying that the food is bad, food is good if you are looking for kids portion. What they serve you its nothing like the advertising pictures, seems like they get payed more if they can serve you less.
The manager (Cynthia) on the weekend was not helpful at all, the only thing she was looking is to charge you more. I dont believe that what the company wants. Maybe they give less, so they can take home more.
Others restaurants near by offer similar price with better portions.
… moreThe manager (Cynthia) on the weekend was not helpful at all, the only thing she was looking is to charge you more. I dont believe that what the company wants. Maybe they give less, so they can take home more.
Others restaurants near by offer similar price with better portions.
Danira Droca
RUDEEEE EMPLOYEES!!! Your google maps say you open at 10:30 and when I walked in the employee rolled her eyes and said we open at 10:45 and seemed annoyed I was there. Do better Chipotle! This one is close to my job but the food is always cold and undercooked!! Lazy lazy employees!! This whole team needs to be fired. Not one person acknowledged us in line and they all looked annoyed that we were in line!
… moreYuval Carmel
Chipotle never misses. The food is always fresh and you can build your bowl exactly how you like it. I go for the chicken bowl with brown rice, veggies, and extra guac—so good every time. The staff is fast and cool, and the place stays clean even when it’s busy. It’s one of those spots I keep coming back to because I know it’s always going to hit the spot.
… moreArian
Very good food. The restaurant is located in a food court that is very big. It’s Chipotle so you know what to expect
… morezo tafolla
I went to this chipotle and I stood in line for 15 with out it moving. The employees other than the cashier were playing around and laughing. When they started to give food the portions were incredibly small so I left cause it wasn’t worth it anymore. The employees for the most part seemed to give up. But the one thing I noticed is there were 3 managers in the back just smiling talking not helping what so ever. They literally had a girl using sign language being the cashier and she was the only one actually working and not playing around. It’s pathetic the managers at this establishment don’t help they just stand their talk with each other with no guidance for their employees. Useless management might as well not even be there at this point.
… moreKatelyn Kent
Unacceptable behavior.
When I was there it was only me and one other lady in line with her son. It looked like they had just gotten done restocking from the lunch rush and were continuing to clean and do so, however, after five minutes of waiting the girl and guy who were on line were extremely rude, and just standing back talking before they finally started taking care of customers. By the time I got going on my order a line had started forming, the gentleman on line was rushing and cutting people off mid sentence. The girl who was cashier was short tempered and rude to the lady and her son who might I add had Down syndrome. The lady in front of me clearly didn’t know that she had to ask for chips and salsa when she was ordering, but how could she have when she was being cut off in the middle of ordering. The cashier proceeded to catch an attitude and say “you had to do that when you were ordering” not just simply politely explaining it, but rolling her eyes while looking at other customers, motioning her hands like hurry up. By the time I paid she asked if that was all I told her yes and proceeded to pay and leave. I get trying to restock and getting over a rush but it was unacceptable by every means.
… moreWhen I was there it was only me and one other lady in line with her son. It looked like they had just gotten done restocking from the lunch rush and were continuing to clean and do so, however, after five minutes of waiting the girl and guy who were on line were extremely rude, and just standing back talking before they finally started taking care of customers. By the time I got going on my order a line had started forming, the gentleman on line was rushing and cutting people off mid sentence. The girl who was cashier was short tempered and rude to the lady and her son who might I add had Down syndrome. The lady in front of me clearly didn’t know that she had to ask for chips and salsa when she was ordering, but how could she have when she was being cut off in the middle of ordering. The cashier proceeded to catch an attitude and say “you had to do that when you were ordering” not just simply politely explaining it, but rolling her eyes while looking at other customers, motioning her hands like hurry up. By the time I paid she asked if that was all I told her yes and proceeded to pay and leave. I get trying to restock and getting over a rush but it was unacceptable by every means.