Arby’s

  4.0 – 934 reviews   • Fast food restaurant

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Arby’s is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby’s was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby’s brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Fast-food chain, known for its roast beef, serving up hot & cold sandwiches, fries & shakes.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Arby's 20747

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Reviews

Kisha T
The drive thru wasn’t operational the day I visited, so I had to order inside. It was extremely cold that evening, so getting out of car was a hassle. But the pleasant service and cleanliness of the restaurant made up for it. Food was good (crispy fish sandwich, curly fries). Peach cobbler rolls were pricey for the small size, but worth the cost for a try ($3). They were tasty, but I wouldn’t get again.
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Danielle Quander
They forgot to give me 2 desserts I ordered even though they were charged on the receipt. The bag was sealed when I picked up through drive thru, so I wasn’t able to easily check it. Lights were not working on building.
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str4yyy
Only based on the food I got, it was kind of bad. All I had were the new steak nuggets, some curly fries and lemonade. Everything was good exceot for the steak nuggets. However, they were REALLY dry. It made it worse because I was thirsty before eating and all I had was the lemonade. Other than that, it was decent.
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TREY Jackson
Nothing friendly welcoming french fries under proportion was very unsatisfied then I was told that there was a whole line behind me and the driver side. Don’t think I will be coming here again.
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L’Andra S
Ordered the loaded Italian and I think they forgot post of my load. I was disappointed. I suppose it’s partially my fault for expecting the sandwich to look like the photo since I rarely eat sandwiches from Arby’s, but this was a let down. I will say the flavor was good, but the portion sizing was off for me.
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Aaron Stevenson
Arby’s Experience and Accessibility Issues

Positive Experience at Arby’s in North Carolina

• I had never been to Arby’s until I went to North Carolina for work about six years ago.

• There was a small town where Arby’s was very popular, so I decided to have lunch there.

• Everything about that experience made me reevaluate my fast food choices and remove the other fast food places (Burger King, Wendy’s, McDonald’s, etc.) from my list.

Challenges with Arby’s Accessibility in Maryland

• Now I’m back home (Maryland) and I can’t get my fix, and it seems like I’m going to have to make some sacrifices.

• It’s not because there isn’t an Arby’s in my area; it’s because the one in my area has poor store hours.

Explanation of Drive-Thru Accessibility Issues

• Let me explain before the confusion sets in: I’m an HVAC Technician who drives a tall van.

• Drive-thrus are hit or miss, with 97% of fast food restaurants having awnings and low clearance bars that I would damage if I tried to use the drive-thru.

• I completely understand, and that’s another topic in itself.

Specific Instances of Arby’s Closure during Accessible Hours

• The reason I explained this is because the only Arby’s near me is in front of Forestville Mall, and it’s always been closed inside when I get off from work.

• It’s so common that I took it off the menu.

• I’ve been to this location on Saturday at 6:30 p.m., Monday at 5:00 p.m., Thursday at 7:00 p.m., and finally Sunday at 5:15 p.m.

Attempted Use of Drive-Thru and Lack of Service

• Now, I know some people will say, ‘Why not walk through the drive-thru?’

• My reply is that I tried, and I don’t get service.
• Both times they said “Sir this is Drive-Thur only” which have me just standing there while cars pull up that is so arkward.

Arby’s Customer Service Experience

Encounter at the Establishment

• I wasn’t going to say anything and just move on with my life until I approached the front door of this establishment and met an employee leaving.

• I asked him why the dining room was closed so early to walk-ins.

Employee’s Response and Reasoning

• His reply was because they had already counted the cash drawer, they do not have to deal with customers at the front counter, and my favorite, ‘We cleaned the lobby and front counter early and don’t want it to get dirty again.’

Customer’s Reaction and Reflection

• I was shocked and in disbelief that those words came out of his mouth.

• Aren’t those all the things that come with running a business?

• I felt slapped in the face, which definitely had me wondering if this was all Arby’s business model or just this store’s.

Customer’s Perspective on Business Operations

• I do believe this is the reason customers are purchasing your product, but they’re also paying for your lease agreement, maintenance costs, distribution of goods, staff wages, and utility bills…etc.

• To show this level of neglect is running an establishment into the ground, slowly but surely.
• Guess I’m gonna have to find a new spot maybe the Rasing Cane across the street it’s worth a shot.
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Sarah Ouellette
Delicious. First time I’ve tried the spicy chicken sandwich and it was good. The chicken patti was a bit small, more bread than chicken, but the flavor was good. Everything was hot! Had to wait 10 minutes to eat the jalapeno poppers. For fast food, it was worth it.
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Kev keepingitreal
I ordered a Chicken Bacon Swiss Sandwich Meal at Arby’s. My Chicken sandwich was Tasty, Hot and Juicy.
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BT
Customers,

Please be sure to check your food before leaving.

On yesterday, I went to this Arby’s location as I was in the are and wanted to grab something to eat really quick. I didn’t look at the sandwich until I got to my destination and sat down to eat. This is when I noticed the burnt bread, which I hate and didn’t eat.

The employee should’ve known better to give a customer burnt bread, which they had to see while preparing the sandwich. Arby’s you have to do better. Customers pay for quality food, which doesn’t consist of burnt bread.
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Mr. Robinson
The service was excellent the food was a little mis leading and I know it’s advertising. The place is clean and sanitary everyone wears a mask all in all good
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