Rebecca Collins
This is what was put in the bag to serve as a “large fry”. Ever since they underwent remodeling and opened back up the service has plummeted, in speed and in quality. Almost every time we have been in the past two months there is something wrong or incorrect with our order. The mobile-thru was a great idea! it moves people through the line much quicker now and instead of waiting 10 minutes at the end of the line you can wait 10 minutes next to the window and watch them deliver food to cars 7 spaces back who then also get stuck in line!
… moreBrandon Harris
My partner and I wanted to stop in for a quick bite to eat at the newly renovated chick-fil-a. We were incredibly pleased with the service we received, especially our amazing cashier Destiny. She was diligent with getting us what we needed and made sure we had a clean area before starting our meal. Thanks Destiny!!!
… moreBecca Saltzmann
I stopped by for dinner today and the food was great and the remodel made the parking lot way easier to navigate! Madison brought us our food and was so great! the ice cream machine was re-freezing at the time and she let us know that our drinks would be a few minutes and got us waters and made our drinks as soon as the machine was back up! So above and beyond!
… moreBrian Bennett
We stopped by for lunch today, since it’s only been 2 days since it opened back up after being completely rebuilt the last several months. Everything was terrific for a Saturday. I was just surprised there are only 2 cash registers at the counter where you order. That’s it. It wasn’t busy, but the other locations I’ve been to have at least 3 or 4 cash registers inside. We did dine in.
… moreSarah Cajigas
I accidentally placed an online order for this location when it was supposed to be for a different location. When I tried to get a refund, they told me they couldn’t because they already made the food. When I called corporate, they reached out to the store and I have now gotten an email twice from this location basically telling me it’s my fault and there’s nothing they can do. I want my money back because I never received any food! Do better chick fil a!
… moreWILLIAM WILLIS
Not a fan of the new remodel. They made the parking lot smaller, and the inside is also tiny. They have an outdoor area next to the drive thru so people get to eat outside while breathing exhaust from two lanes of idling cars. The cash registers look beautiful with the industrial shelves and card board boxes behind them. This Chick-fil-A should have gone with drive thru only because the inside is not living up to the name.
… moresteven herring
the line was pretty long at this place and they were able to process us very quickly. I have always been impressed with Chick-fil-A’s service and their food is great as well.
… moreKody Jaeger
Went here to pick up an order and waited for 10 minutes before anybody said anything to me. They weren’t busy at all and actually has a few employees walk right by me and didn’t ask if I’d been hero or anything. Finally I asked how much longer the order was going to be and the order had been sitting there ajar made and all she has to do was grab it and hand it to me. I have never been to a chick fil a where someone didn’t at least acknowledge me after being there for a few minutes. I blame the management and everyone in there needs to be retrained on how to treat anyone that walks into that establishment especially the management.
… moreEthan Schwindt
Absolutely awful service. We found a BUG in our salad! I tried to call and get a refund, had a picture of the bug, and they only offered to refund the $2 salad and not the rest of the $40 order!!!! When I said I would tell other customers, they threatened to call the police. The hands down worst chick-fil-a experience I’ve ever had. It’s 100% worth the extra 5-10 minutes to head to the chikfila near mayfaire. EDIT: I posted this 4 years ago, but edited it recently as I saw there was a typo when I got an email about how many impressions it had, so it said “edited 3 months ago”. I suppose the chikfila staff is trying to make this seem like I am faking this by insinuating I am REposting this while they were shut down. Still have not received any refund, for the record.
… moreWiser Guy
Order not ready when I walk in. Typical fast food where three people are standing around and one person is working.
… more