


Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Hours
| Sunday | 11 AM–10 PM |
| Monday | 10 AM–9:30 PM |
| Tuesday | 10 AM–9:30 PM |
| Wednesday | 10 AM–9:30 PM |
| Thursday | 10 AM–10 PM |
| Friday | 10 AM–10 PM |
| Saturday | 10 AM–10 PM |
Address and Contact Information
Address: 2357 Loganville Hwy, Grayson, GA 30017
Phone: (770) 557-1771
Website: https://www.dairyqueen.com/en-us/locations/ga/grayson/2357-loganville-hwy/45140/
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
DQ Food and Treat in Grayson, GA, 2357 Loganville Hwy
Dairy Queen | Grayson GA – Facebook
Dairy Queen Locations in Grayson, Georgia | DairyQueen.com
Reviews
His manager is a young man who reflects the same values. He is polite, conversational and kind.
The food here is always hot and fresh too!
My wife went through the drive-through and placed our order. She clearly stated the order, verified it, and specifically asked the employee to confirm that the Brownie Cupfection was included. The employee confirmed that it was.
When my wife pulled up to the window to pay, she was handed everything except the Brownie Cupfection. When my wife pointed this out, the employee told her that she “didn’t order it,” even though my wife had already confirmed it verbally. The employee then told her she would have to either come inside or go back through the drive-through again, despite the fact that my wife was the only person in line.
My wife refused, and the employee responded by closing the window on her and walking away.
On top of that, when I attempted to pay with our card, the terminal required a PIN. The employee apparently did not notice this and immediately said the card “didn’t go through.” We calmly asked her to verify the payment because the card requires a PIN. Instead of checking, she asked if we wanted to use another card. When we said no and asked her to recheck the same card, she gave attitude, shrugged us off, and continued blaming my wife for the situation.
There was no professionalism, accountability, or basic customer service throughout this interaction. I went inside to ask for a manager and was told there was no manager on staff. Another employee was working in the back, but she did not want us to speak with him.
This entire experience was unnecessary and frustrating. All we were trying to do was order food. The dismissive attitude, refusal to take responsibility, and rudeness were unacceptable.
My wife ended up leaving, and I had to come inside myself to try to resolve the situation. This was easily one of the worst customer service experiences we’ve had, and it needs to be addressed.
Overall the team did an excellent job!