ryan abney
First off we walked in after my nephews wrestling match had a 12 top. Great for business right. Apparently not with the eye roll we got when we walked in the silverware was dirty the quality of service is embarrassing had to ask for plates. Asked for napkins. Asked for silverware. Im appalled by the quality all around. Impressive. Won’t be back unless they fix alot of things
… moreMike Barker
I’m really bummed. This is my home town and I’ve bragged to many that we have the best pizza hut out there. I don’t think I feel that way any longer. I’ve ordered several times since moving back to Odessa last year. There’s a problem every single time and it’s usually something pretty out there. Tonight my kid asked if we could have pizza and I obliged. We called it in a little after 9 and patiently awaited the 10:30 drop off. At 10:25, we got a notification that our pizza had been handed to us. Nope, it hadn’t. We called and were told that it was a problem with the system and the pizza had just left. We waited another half hour and called back in. This time, we were told they ended up using door dash and that if there was a problem that they were responsible and to call them. I was really upset at this point, but called and they say that I need to talk to the store. I’m not going to be rude and provide names, but I was shocked right before asking to speak with a manager, that she was in that said manager. I hope this stuff gets better. This is a small town with big mouths. The picture is our invisible pizza.
… moreAmber Clark
Called to order out pizza we order at least 2 times a week horrible service and attitude the pizza had some kind of bug o couldn’t eat it . I tried to pay with my card and the female was rude put me on hold and finally I asked for the manager rude as well this Pizza Hut has gotten horrible the last yr . I’ve always bought 4 pizzas or more never again
Definitely will
not recommend this place and corporate needs to step in I’m sure this effects the business
Ended up going to Pizza Hut in independence so much better there
… moreClyde Shull
I had a hot ham and cheese sandwich. Hardly had any ham on it .the tomato that was on it .was not even red it was pink and tasted like shit.no pizza sauce no lettuce…hands down the one I have ever got from this location..the staff was friendly and nice
… moreMelenia Ahmadi
First and only visit today. Stopped here to eat during a day trip to Odessa. We received great service and pretty decent food. They didn’t say anything about my 3 yo who was bouncing off the walls which I very much appreciated. It was expensive. Ik the kids who work there don’t set the prices, but 14 for bread sticks and two drinks is an awful lot. We got to listen to all the tea about scheduling issues and labor being too high lol. All in all if I lived in the area I would probably clip some coupons and order from them again.
… moreBrian Adams
I havent sat down at a pizzahut in 20 years and the expierence was amazing. It brought me back to memory lane. It wasnt delivery but a fresh pizza out of the oven served with perfection. My wife and i brought my aunt and grandmother in to sit at a place we all havent visited in years. Went an hour away for a visit and saw a childhood memory i didnt expect. No questions asked we were going to eat some pizza. from the very first moment of the doors opening our waitress was absolutely amazing. She went beyond the duties and made sure my grandmother was happy and made sure she ledft with a great experience. The most kind,uplifting, most professional and hard working waitress I’ve ever had. Thank you so much for a wonderful experience and you know who you are.
… moreWesley Harrison
I’ve always had good service and the food has always been what I wanted and expected. One time they did make a mistake and the manager made it up to me without reservation or any trouble.
… morescott hillyer
The cashier/ waitress has the worse attitude I’ve seen in the restaurant business it was the worse service I’ve ever had will not ever come back to this location nor will I recommend any to visit this location.
… moreAlice M
This is what they call “light cheese”!!???
Don’t order light cheese from Odessa Pizza Hut or you’ll get an oil spill the size FEMA is called for
… moreJoe Studdard
I rolled in there close to closing time and the girl behind the counter was very nice and didn’t seem irritated at all. The pizza was great as well. Much better than I remember.
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