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Ditch the sad desk lunch and treat yourself to a delicious sandwich near the University of Dayton! Located in the Oregon Historic District, just a short walk from RiverScape MetroPark, Potbelly Sandwich Shop is your go-to lunch spot on Brown Street. Step inside and enjoy all your favorites piled high with premium meats and melty cheese. And don’t forget our fresh-baked cookies – let’s just say they disappear fast. Feeding a crowd? Our catering menu is here to make your life easier (and tastier). From sandwich platters to fresh salads and more, we’ve got something for everyone. Ready for a quick bite on Brown Street? Order online or pop by at 1200 Brown Street Ste 130, Dayton, OH. We’ll handle the food, you handle the fun!
Retro-style counter-serve chain known for made-to-order toasted sandwiches, salads & baked goods.
Address and Contact Information
Address: 1200 Brown St #130, Dayton, OH 45409
Phone: (937) 220-9510
Website: https://www.potbelly.com/?olonwp=JjBtp_vMLk25gkYh_bnoiQ
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Order and Reservations
Order: Order online
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Reviews
Amie Gordon
3rd time one I’ve come to this specific Potbelly and the sandwiches were swimming in sauce. I’m not sure if you had a new guy tonight or what but we asked for the works with one additional sauce for each sandwich. Something we always get and we could barely eat them gave up with the soggy bread and just ate the meats. Very upset and we love coming to potbelly though we are second guessing our opinion now. Came to the park to enjoy our dinner now we have to wash our hands in the river. 23.00 dollars down the drain
Tried to log into the website you gave me and it’s not working how am I supposed to get help if the website isn’t working
… moreTried to log into the website you gave me and it’s not working how am I supposed to get help if the website isn’t working
Jordan
Overall mid experience. Great portions and tasty food. My girlfriend was called a guy by the employees
Vibes are cozy and uniquely Dayton and the prices are good nonetheless! Caters well to the local college atmosphere.
… moreVibes are cozy and uniquely Dayton and the prices are good nonetheless! Caters well to the local college atmosphere.
Liz
Tried Potbelly Sandwich Shop on Brown St. I just wanted something kind of plain, but still wanted to try something new to me. Their mac & cheese is similar to Panera Bread’s, but I would say that Panera’s is better. I was not a fan of their sandwich bread. It’s supposed to be plain white bread, but it was really oniony or something. I couldn’t quite put my finger on it. A “BIG” size sub made for three meals. I didn’t love it, didn’t hate it. Overall everything was okay.
… moreT
I ordered two of the the skinny Italians & two soups with two drinks. I basically paid for two veggie sandwiches. The total was over $20! I could have gotten a better quality sandwich from subway! All the staff had a horrible attitude. I will not be going back & I do not recommend.
… moreStefanie
Cheese water is what we got instead of cheddar broccoli soup,very disappointing especially after working all night in the freezing cold and snow,also was not greeted or have a nice day, just set order down and turned away.
… moreskinner danny
1st time using the app and even asked the workers if the sandwiches were made correct before leaving and they reply yes. Get home and no bacon on my sandwich which they charged me $1.90 for bacon. Can’t seem to get a sub made correctly. I came to potbelly because jimmy johns did same thing 6 times. I beleave we will never order here again.
… moredawn bailey
My soup is water. Got this cheddar water delivered to me at work. My boss bought me lunch. My first time having Potbelly and definitely my last
… morearthur Robinson
I’m a frequent customer at this Potbelly’s store on Brown Street The staff is always inviting and personable for the most part, however recently I have been noticing some things that don’t sit right with me. Sometimes I call in to place bigger orders for our company lunches and its pretty routine at this point what happens next….. either a rude lady answers and says they can’t take orders from a certain time because they are too busy or a guy picks up and gets my order taken down for me right on the spot, with no complaints. I’m not sure if these two individuals are managers but always seems to be the same two. I find that odd to get such inconsistency from one location and it seems to trace back to one female employee. I really find it odd when I come to place my order in person like she told me too (bcuz they were too busy to take over the phone) but upon arrival she is outside kissing and getting felt up while they are slammed with people in line. Well if you are so busy maybe you shouldn’t be playing grab ass with some guy and start helping the rest of the workers in the kitchen! I don’t think that’s right and I hate seeing those real workers struggle while others watch and do nothing.
I generally don’t complain bcuz I work in customer service and know how hard it can be, but I have sat on this and after giving that place two more chance since this incident I have decided that I will probably take my business on my lunch breaks elsewhere. I work on a college campus and don’t see this type of behavior from young kids in school but yet you guys are allowing someone in your uniform representing your brand be sexually explicit out in open while on your clock. It’s absurd.
… moreI generally don’t complain bcuz I work in customer service and know how hard it can be, but I have sat on this and after giving that place two more chance since this incident I have decided that I will probably take my business on my lunch breaks elsewhere. I work on a college campus and don’t see this type of behavior from young kids in school but yet you guys are allowing someone in your uniform representing your brand be sexually explicit out in open while on your clock. It’s absurd.
Leigh Alexander
I am writing this review after several instances of bad service from rude, unprofessional employees.
I walked into the empty store tonight and was initially ignored- OK, not a big issue- by two female employees gossiping loudly. I approached the counter and attempted to order a sandwich with all included toppings plus tomato and onion but was interrupted before I could finish the word ‘onion’ so she could tell me I would be asked about toppings while the sandwich was being made. I thought three simple instructions would be easy enough to remember and was annoyed at being interrupted but was understanding because I had forgotten their protocol. She continued to interrupt me throughout EVERY step of the ordering process. After I finished, the other girl started making my sandwich while the one who took my order went to sit up on a counter where completed orders are placed and put her dirty shoes up on the shelf below where bags for orders are stored and took out her phone. During this time, both are still gossiping loudly, which was very off-putting, to say the least. The girl making my sandwich eventually asked if I wanted everything included on the sandwich. I say “Yes, everything”. I was not asked about or given an option to add anything else to it and before I knew it, my order was handed to me. I tell them I had already explained I wanted two additional toppings and was told I would be asked about this while the sandwich was made. Both employees immediately began heatedly arguing with me and acted outraged, eventually cut me off (again) and ran to the back together to go get the manager. The manager was friendly, apologetic and remade my sandwich, double checking to get the correct toppings. I could clearly hear the girls in the back room practically screaming obscenities about me the remainder of my time there. I looked at the sandwich they made to find they had actually added literally every other topping on the menu. Nice. Zero care or communication skills, just entitlement and serious lack of professionalism.
This is not the first time I’ve had a bad experience at this store. Several times I have ordered online and had missing toppings from my sandwiches, including two instances of missing avocado from the AVO turkey sandwich. The last time I came to pick up an online order (from an empty store), I waited at the counter several minutes while my order sat behind the counter on a shelf and all employees could be heard talking and gossiping in the back room. I eventually got fed up and walked behind the counter, grabbed my bag and left.
I know it is hard to find good help, but I won’t be returning and don’t recommend.
… moreI walked into the empty store tonight and was initially ignored- OK, not a big issue- by two female employees gossiping loudly. I approached the counter and attempted to order a sandwich with all included toppings plus tomato and onion but was interrupted before I could finish the word ‘onion’ so she could tell me I would be asked about toppings while the sandwich was being made. I thought three simple instructions would be easy enough to remember and was annoyed at being interrupted but was understanding because I had forgotten their protocol. She continued to interrupt me throughout EVERY step of the ordering process. After I finished, the other girl started making my sandwich while the one who took my order went to sit up on a counter where completed orders are placed and put her dirty shoes up on the shelf below where bags for orders are stored and took out her phone. During this time, both are still gossiping loudly, which was very off-putting, to say the least. The girl making my sandwich eventually asked if I wanted everything included on the sandwich. I say “Yes, everything”. I was not asked about or given an option to add anything else to it and before I knew it, my order was handed to me. I tell them I had already explained I wanted two additional toppings and was told I would be asked about this while the sandwich was made. Both employees immediately began heatedly arguing with me and acted outraged, eventually cut me off (again) and ran to the back together to go get the manager. The manager was friendly, apologetic and remade my sandwich, double checking to get the correct toppings. I could clearly hear the girls in the back room practically screaming obscenities about me the remainder of my time there. I looked at the sandwich they made to find they had actually added literally every other topping on the menu. Nice. Zero care or communication skills, just entitlement and serious lack of professionalism.
This is not the first time I’ve had a bad experience at this store. Several times I have ordered online and had missing toppings from my sandwiches, including two instances of missing avocado from the AVO turkey sandwich. The last time I came to pick up an online order (from an empty store), I waited at the counter several minutes while my order sat behind the counter on a shelf and all employees could be heard talking and gossiping in the back room. I eventually got fed up and walked behind the counter, grabbed my bag and left.
I know it is hard to find good help, but I won’t be returning and don’t recommend.
Benjamin Pfeifer
This is a great place. I eat lunch here every so often. Friendly staff and savory sandwiches, what more could you ask for? Awesome milkshakes? They have those too. Get the app for rewards as well. I recommend the Wreck with everything on it.
… more