Bethany G. Serinken
There is no “sit down” option to eat inside. You order, pay, and pick up from outside the building. I was surprised by this. I didn’t come during a high traffic time, but I can imagine it gets very busy and inefficient, especially with competing with the drive- thru.
We believe one of our orders from the tray was not correct, as we ordered the same food item from another location, and this one was different. However, the food was to standard of all Cook Outs and we were not disappointed.
… moreAlexMay 0401
Customer service, food, and prices are mid. Not to be expected, but no frills. Cookout used to be decent. For a newer location, the food is subpar. Once you open your balled up aluminum foil and arrange your burger back together, you will see that the patties are very small. Unfortunately, best part about my burger was the onions. The chicken wrap is actually a chicken nugget with 2 pieces of lettuce and pinch of cheese. I cringe to say this, but the fast food burger place across the street may be better choice in comparison.
… moreTAY SCOTT
I visited this location today to get a chicken quesadilla cookout tray and ended up biting down on what seemed like a rock that disintegrated and left flavorless sand in my mouth. I’ve also heard a lot of negatives about the restaurant’s sanitization so it’s honestly my fault. From personal experience and after reading many different reviews I strongly believe this cookout doesn’t care about food quality and it will vary Wildy depending on who’s preparing food and how you interact with them via the intercom unlike the location on Harden st in Columbia who is always professional and diligent. if your ever hungry in Columbia definitely stop by so you understand just how lack luster this location is. 2/10 do not recommend.
… moreNatalie Korda
Not sure what their definition of a chicken quesadilla is. I got a flat, crepe-looking folded few bites of some cheese. When I opened it up, it looked like a few tiny flecks of chicken or some white meat (see pics). Hot dogs were slathered in mustard. Disappointed.
… moreAshley Pickeral
There always seems to be an issue with anything I ever order from this cook out…. this “chicken & cheese” quesadilla was the last straw. There is 2 BARELY THERE, shreds of chicken, and virtually NO cheese. They pretty much handed me a tortilla and nothing else. I won’t be dining here for a LONG while.
… moreCas Rovira
I always order a jr tray with a cheese quesadilla and it’s always been fine until today when I bit into my quesadilla and one it had barely any cheese at all and then I felt something hard so I opened it up and it had a literal bread tie in the quesadilla like cooked into it which is ridiculous. so I wasn’t even able to eat the main part of my order
… moreGracelyn Tyndall
they were almost out of everything. I ordered chicken tender tray with double white cheddar bites. Three tenders and 11 cheddar bites. I normally come to this location once a month or so. But honestly, I am disappointed in the food and service.
… moreMarie G
I love Cook Out and I love the milkshakes. I stopped in for a peach milkshake but I am a little disappointed. You can’t put 2 slices of peaches at the bottom of a vanilla shake and call it a peach one. I even put a wide straw in there and found out I wasn’t getting peach pieces but the straw was trying to pull up the whole dang slice ♀️
… moreRomona Dancz PA
My first experience at Cook Out.
I ordered the BBQ Plate.
I was staying at the hotel next to Cook Out. The styrofoam was melted into my food. The pulled pork was very salty and spicy. It didn’t taste at all like BBQ. The hush Puppies were fresh and tasted good. But the styrofoam was melted into them. The fries tasted good but not hot. And the coleslaw had no flavor, no mayo sauce on it.
The other person with me said their burger was good. I will try other foods. But probably not order that meal again. As far as I’m concerned, you might as well take that off the menu. I had to walk up to ask for BBQ sauce. The lady said it comes with hot sauce?????? There was no hot sauce, but what about BBQ would suggest hot, spicy and overly salty??? A very slight taste of smoke.
… moreTrace McCoy
Food was good until they told me I couldn’t get a refill on a drink?? Takes 5 seconds. News to me
… more