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Find your nearby Pizza Hut® at 3935 Brian Jordan Plaza in High Point, NC. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Popular delivery, carry-out & dine-in chain known for pizza, wings & pasta, plus sides & desserts.
Address and Contact Information
Address: 3935 Brian Jordan Pl #107, High Point, NC 27261
Phone: (336) 887-7570
Order and Reservations
Order: Order online
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Reviews
Katie Lopez
Pizza hut count your days. First and foremost I would like to preface this by saying that I know that working on Black Friday can be a drag and I understand the stress and plight of service workers on this especially busy day. But this was my first time ordering from this pizza hut (Ordering for delivery through Uber eats) and I paid almost 60 dollars for a My Hut Box (a personal pizza and 6 boneless wings) and a Big Dinner Box (Two medium pizzas, 6 bone-in wings, and Breadsticks). Now while I could understand the price since uber eats up-charges by a lot for delivery, but what I CANNOT excuse is the absence of items and the absolute lack of quality in the items that I DID receive. The boneless wings I received in the My Hut Box, were absolutely unacceptable. If they can even be called wings at all as they clearly lacked any meat. They looked like the remains of fried breading that are left AFTER making an order of real wings. There were only 2 pieces of what could maybe be considered a boneless wing but were pitifully small anyhow. In addition to this disrespectful excuse for an order of wings, Upon receiving my items my breadsticks were not present despite being included with the Big Dinner Box. Now while this might be an Uber eats issue since I am aware of the prevalence of drivers stealing food, this is still unacceptable nonetheless if it wasn’t. I am deeply disappointed and saddened that I had to make this review, however I am not surprised. Do Better Pizza Hut.
… moreBOBBI LONG
Absolutely horrible customer service. We ordered from them twice and both times the app showed delivered but when we called they said they made the pizza wrong and it will be there shortly. The first time we didn’t say anything but the 2nd time we complained. They ended up refunding our money but completely canceled our order without saying a word. She was going to give me a credit and still give our order but apparently that doesn’t happen if you get a refund.
… moreVince Nappo
I hadn’t eaten Pizza Hut in years. I decided, why not – it’s been a long time; so, yesterday, I decided I’d get a personal pizza. Let me lay the ground work – hours said open at 10:00 AM – I get there around 11. I ask to order a personal pizza and I’m told, oh we don’t have any of those ready yet, you can order a medium or a large. Okay, no. She say’s how about a melt? I figured, okay – give me a meat lovers melt. It comes out and I pay for my lunch – then I ask for some napkins. After a few minutes, I’m sorry, we don’t have any napkins. I then ask for a couple of paper towels – and then I’m off. The melt was awful. I took a couple of bites, ended up with a greasy mess on my pants. Yeah – no more.
… moreKenecia Johnson
I always come to this location I forgot to order a pepperoni pizza. And noticed I messed up when Barbara told me I could look at the pizza .She was so sweet and went above and beyond. I appreciate her for that bc that was my fault bc I made the order online .Great service here I appreciate them !!!!
… moreK
Placed an order. The manager Nikki is very rude! How is she even a manager. So i skipped over the rudeness. Went to pick up my pizza! I watched her sit ourside the store smoke a cigarette, walked back in n Pizza Hut didn’t wash her hands or anything. Went to touching food, pizza boxes and continued to talk on speaker phone while servicing customer. Hospitality is the number one goal for any restaurant. Got home! Pizza broke off like someone bit into it. Called to speak to a manager of course it’s the unprofessional, no type of business or good appearance about herself answers the phone. Very rude! I will just call and speak to the GM tomorrow or call corporate because this is unsanitary and very unprofessional
… moreJohnson Baker
Manager and staff Crystal was very nice over the phone pleasant to speak with order online Pizza came completely burnt I am not happy said she will give a refined but what about the food I’m here at the hotel had to order something different and have to wait for a refund
… moreJ Beats
They are slower than snails and no one… And I mean no one in there does NOT want to help customers at the front desk.
The front stays empty for very long periods of time, and you have to wave staff down or the staff will sit on phone with an ignorant customer calling and asking 50 million questions instead of looking at menus online and deciding what they want and then call.
Verrry long waits just to pick up an order that was placed 20-30min ago, and you get there, and they always have you waiting another 10-20min. It’s ridiculous, and I have walked out so many times due to this, and I only go here once in a while to deliver food for doordash. I will avoid Pizza Hut cuz they slow, and after a month I am hoping they’ve changed and come back, and it’s still slow with bad service..
I would advise people to stop ordering here since customer service is pretty much none existent.
If you are a DoorDash driver, avoid at all cost cuz they leave you waiting and you lose tons of money waiting and they do not care and/or do not understand that drivers are not paid when they wait for 10-20 min on them hiding in the back or sitting on the phone.
The best advice is to just avoid ordering here since they do not understand that good customer service is what keeps a company in business. The pizza is not all that to be waiting around extra unnecessary long times for turtle moving staff and service. They need to go watch the staff over at Papa John’s, they are not perfect but there is always someone in there who steps to the front to help any customer who walks through that door and they understand why doordash drivers must get their order in under 5min when they arrive.
And Pizza Hut don’t give that excuse about being understaffed. You have 4+people in the back standing around every time I have been there. There is no excuse for front to be empty for long periods of time and long waits for customer service. It’s very uncomfortable watching customers getting upset because yah have them waiting in front so long, get it together.
Its 2025 and they are still slow and doing the same unprofessional stuff on weekends with everyone hanging in the back and no one helps customers in fron. Added a pic that shows how slow they are and ok they are with customers waiting extensively long.
JUST AVOID THEM AT ALL COST!!
… moreThe front stays empty for very long periods of time, and you have to wave staff down or the staff will sit on phone with an ignorant customer calling and asking 50 million questions instead of looking at menus online and deciding what they want and then call.
Verrry long waits just to pick up an order that was placed 20-30min ago, and you get there, and they always have you waiting another 10-20min. It’s ridiculous, and I have walked out so many times due to this, and I only go here once in a while to deliver food for doordash. I will avoid Pizza Hut cuz they slow, and after a month I am hoping they’ve changed and come back, and it’s still slow with bad service..
I would advise people to stop ordering here since customer service is pretty much none existent.
If you are a DoorDash driver, avoid at all cost cuz they leave you waiting and you lose tons of money waiting and they do not care and/or do not understand that drivers are not paid when they wait for 10-20 min on them hiding in the back or sitting on the phone.
The best advice is to just avoid ordering here since they do not understand that good customer service is what keeps a company in business. The pizza is not all that to be waiting around extra unnecessary long times for turtle moving staff and service. They need to go watch the staff over at Papa John’s, they are not perfect but there is always someone in there who steps to the front to help any customer who walks through that door and they understand why doordash drivers must get their order in under 5min when they arrive.
And Pizza Hut don’t give that excuse about being understaffed. You have 4+people in the back standing around every time I have been there. There is no excuse for front to be empty for long periods of time and long waits for customer service. It’s very uncomfortable watching customers getting upset because yah have them waiting in front so long, get it together.
Its 2025 and they are still slow and doing the same unprofessional stuff on weekends with everyone hanging in the back and no one helps customers in fron. Added a pic that shows how slow they are and ok they are with customers waiting extensively long.
JUST AVOID THEM AT ALL COST!!
Kayleigh Reiland
Didn’t want to spend nearly as much as a medium pizza to get it delivered so I did pickup. I got to the store exactly when the tracking said it was ready. The sign that has ready times said that time. Still waited 11 more mins after arriving. They could have made my order twice in that time. Ridiculous.
… moreKeziah Jackson
The manager was rude when call there because they gave two different half of a pizza’s and it even freshly made I’m never ordering from them again!
… moreJohn Simpson
I have been ordering from this location for a while now. Things have gone down hill. Last nights order arrived severely overcooked, like it was stuck on the conveyer or sent through multiple times. They didn’t even give the delivery driver my apartment number so he had to figure it out.
This was my give them another chance order after the last bad experience. That one involved pizza delivered to the wrong address, which was blamed on the third party delivery service. Then I was asked to go look for it when I called to complain. Eventually I got it replaced and delivered to my address but to be told to go wander around my apartment complex to look for pizza that had been sitting on the ground for 20 minutes really bothered me.
Lost a loyal customer last night guys. Won’t be back.
… moreThis was my give them another chance order after the last bad experience. That one involved pizza delivered to the wrong address, which was blamed on the third party delivery service. Then I was asked to go look for it when I called to complain. Eventually I got it replaced and delivered to my address but to be told to go wander around my apartment complex to look for pizza that had been sitting on the ground for 20 minutes really bothered me.
Lost a loyal customer last night guys. Won’t be back.