TSF
I love this place. The customer service is amazing! Every time I call the workers are very friendly and my food is ALWAYS right. I called tonight and spoke to someone named Angela. She was so nice. She made sure my order was perfect. Thank you! I pass about 3 JJ’s chickens just to order here.
… moreJoseph Sheffield
Gizzards hard as rocks. Fish looked as if it was thawed to a soft mush then battered & fried. I can see the batter still on the fish. Off color fish. It didn’t give me done vibes. Fries edible. Wings didn’t feel the value. The Gizzards burned thru the styrofoam. That’s a problem. I ordered Okra but got hush puppies which were like quail egg size and rock hard also. I am not satisfied. Need a full Refund. The fact that it was end of night is no excuse for quality at all times. I love ya and want ya to do right/better.
Okra flavored well. Wish there were more for $6. Fries were fair. Onions in onion rings were not as fresh which made them hard to chew. The fish was golden but it taste like egg yolk. Hard to find the good southern fried fish these days. Open late
… moreMelissa L Singleton
The customer service was THEE WORST. First time ordering for delivery Adam said they don’t do deliveries. He was extremely RUDE an hung up on me after the lady verified my order. Definitely not worth the money food was cold. He said the manager Sulu was on vacation didn’t know when he would return. Places like this need to hire people that know how to talk to PAYING customers. I’ll NEVER GO BACK HERE AGAIN!! Watch how you talk to customers. Nasty attitude and was rude to the driver after saying they don’t deliver.
… moreCalvin Kennedy Sr (Cap The Truth)
This my first time eating here and food was very good
… moreShanteria Miller
This a.m. was my first time EVER trying this place..! I Door Dash at this restaurant…how I know about it. It’s 2 of us and we were starving..! I thought of this place because of the area and the time…I called in my order…2 plates (wings and fries & gyro and fries). The young lady on the phone was kind of dry, but we’re hungry…I placed the order‼️ I go inside to pick up my order, which was $25.78…no drinks with the order ‼️ My wings were dry and didn’t have much sauce on them…the gyro was so dry…There was barley any sauce on the sandwich…I counted the fries and they were enough for a kids meal. The inside was desert…My wings were all drums and when I asked is that how the meal comes…young lady told me that that was all they had. She could have told me on the phone and given me the option to order something else or accept what they had. The response really upset me. I will be telling my friends and family about this lady because she is the only one whom is EVER there serving, when I go there. I will be looking up the information on this restaurant to see how there scores fluctuate and to see if I can make some type of difference for the next person that was treated and greeted how I was.
… moreAntonio Clinkscales
Not their fault at all. But it was hard to understand the person behind the counter. He could have been a little more customer friendly… but the food was amazing. Seasoned to perfection. I didn’t even use the tartar sauce on the fish.
… moreDiamondKesawn Cooper
Heading home and decided to stop in for some wings. I haven’t been to this spot in a while but I can’t forget the food.
Upon walking in, the main area is super open. There are a few tables along the wall so if you decide to eat in you can. I walked to the window and began to explore the menu. With wings on the brain, I decided on the 10 piece with fries. As I greeted the lady behind the window, my greeting was not reciprocated. It was as if she just wanted me to place my order and move. Bear in mind, there was no one in line so an act of kindness would not have slowed down the order taking process.
Once my order was placed I took a seat as I could wait for my food. While observing the interactions I was able to conclude that it wasn’t just me who wasn’t getting good service, it was an ongoing factor. I was truly taken aback by this.
Once my order was ready, I walked back to the window, retrieved my bag, and said “thank you!” As I anticipated, my thank you was met with a null response. Again, an act of kindness has never hurt anyone.
The Food:
The wings were absolutely AMAZING! I’m talking Golden Fried, Well Seasoned, and Fresh out the grease!!!!! This is how a wing should be winginnnnnn…. The fries were crunchy on the outside and soft in the middle like a thick cut fry should be… The food was as good as I remembered it to be, if not better.
Overall, the food will have me return, however, the lack of customer service will not make me a frequent customer… As a consumer, I have so many options when it comes to where I spend my money. I would think that a “Hello” and “You’re Welcome” would come with the prices of the food.
… moreFyne Chyna
Not what I thought it was at all. They need to stick to Gyros. Everything tasted like it was cooked in the same grease. They didn’t drain the grease of just threw it in the Styrofoam container, so it had holes in it.
… moreShaun Moore
On last Tuesday night I ordered tilapia and wings from Snapper fish and chicken in College Park, Ga. After I got to my destination I opened my plate and noticed the plate smelled like old burnt grease. I bite into the chicken and it was dry and had the taste of it being recooked in burnt grease and my fries were still uncooked. My tilapia was good but I didn’t get to enjoy the most portion of my food I paid for. The store was already closed by the time I made it home. I reached out thru the app I ordered from and they gave me the run around on basically they can’t refund nothing which is unfair. I was very disappointed.
… moreLorenzo King
Not good. Once day they did an order with fries and hush puppies next day they don’t. Not consistent. Go to JJ’s.. I. Called and the guy was very rude. Terrible customer service!
… more