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✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dine in ✔️Take out
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Long-running chain serving signature breakfast items & a variety of coffee drinks.
Address and Contact Information
Address: 9601 S Pulaski Rd, Evergreen Park, IL 60805
Phone: (708) 581-4102
Order and Reservations
Order: Order online
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Reviews
Daniela Hernandez
i came to this location with my family and it’s not usual for one to get good customer service at dunkin but this dunkin gave us phenomenal customer service. one of their employees, katie, was extremely kind and helped answer a few questions we had regarding some drinks. she was incredible with my children and made them laugh so much. it’s rare to receive such amazing service but i’m very grateful to see they’re finally hiring good employees who care about their job. i’ll definitely be coming back with the kiddos!
… moreRodney Harmon
I don’t like spending my money at places where employees are not trained to be friendly and courteous to customers. You’re not doing me a favor by making me a cup of coffee. I’m paying for this product and service. Friendliness goes a long way.
… moreTheWinglessButterfly
I am very disappointed with this Dunkin location. Not only do they constantly make the drinks wrong, but the staff is also rude and unhelpful. It feels like they never get an order right, no matter how simple it is. The quality of the drinks is poor, and the ice looks dirty, like the machine is not being properly cleaned. Overall, this location needs serious improvement in both customer service and cleanliness.
… moreChristine Jastczemski
Drive thru service distracts in customer service. Drive thru customers gets more attention and service leaving the customers inside waiting and wanting. Then the servers forget making the order because they are worried about the drive thru. They need to follow through on each order taken. Employees are friendly but are distracted very easily.
… moreAngela Simmons
Every single time I’ve been to this location I kid you not it takes them over 15 minutes to make 1 coffee, it doesn’t even matter what kind you order, you’re guaranteed to wait over 15 minutes when there is absolutely no one else in line or even inside of the store at that! The night staff needs to do better I don’t know if they have kids running the store or what but it’s ridiculous.
… moreBradley Rahm
The straw that broke us today. We visit several times a week in the early morning about 6am, its a simple order a large iced coffee a large hot and maybe a muffin or 2 and EVERY TIME we are asked to pull up and have to wait. Today no line at all, placed our order and of course we waited and 4 yes 4 cars get their order and pull around us before I got out and went in to find our coffees just getting their lids put on. It 2 hot lattes! I dont like using the app because I like HOT coffee and I seems never to be hot when I use the app.
… moreRocio Zamudio
If I can give this place zero stars I would! Horrible experience twice in one week! Weekly and weekend vibes are very different. When the owners are not there the customer service is horrible! Workers are very un professional, and talk back.
Sloppy service and not happy when you correct them on your order. Definitely not going there again!
… moreSloppy service and not happy when you correct them on your order. Definitely not going there again!
Amariz Montes
drinks are always milky, too sweet, and never made right. worst dunkin in the area for sure
… moreLourdes (LaLulis17)
Machines are always broken yet the app continues to let you place orders they can’t fill. They won’t refund you either, you have tocathe Dunkin app customer service. They are so rude and speak to you with so much attitude. New MANAGEMENT is needed because these franchise owners are the worst.
… moreMyra Martinez
Okay, I never had a problem with this location before but today? 2 bagels toasted w/cream cheese on the side was clearly not possible (not even sliced) Guys it only takes 2-3 minutes if that. Also 4 pumps of caramel and 4 cream? How was that difficult?(all you have to do is push a button) I worked at a Dunkin and know it’s not a complicated task but that? That was straight laziness. Sorry not sorry but get it together lol I’d understand if the line was crazy but I was the only car in the driveway. ♀️ ♀️ ♀️ ♀️ ♀️ ♀️ ♀️
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