Sasha Padilla
My order was $50 for 1 large pizza stuffed crust and another half pepperoni half cheese and a chicken alfredo man shit looks like some tv dinner type shit and the pizza is wack never coming back. Im taking my money to little cesars pizza and prontos
… moredaniela santos
They take more orders than what they can handle i had to wait one hour and 40 min and they kept telling me if I wanted to cancel it instead of actually hurrying up. Mind it was only two large pizzas they had customers everywhere waiting around
… moreDiego Spatola
Order never comes and when I called costumer support, they never answered. I see other people talking about the same problems so I think its the shift manager TERRIBLE PLACE!!!!!
… moreZell collins
I ordered a pizza, but it arrived with barely Any sausage or pepperoni, and the quality was poor.
… moreOdalyss moreno
This Papa John ‘s Pizza sadly don’t have enough varieties of dressings nothing but garlic dressing. And I also didn’t receive my receive with change. I only received my change so I didn’t get the chance to know the employee’s name. Bad consumer services. But the pizza was delicious!
… moreEM
I ordered 2 boxes of pizza for pickup from this Papa John’s branch and had a mixed experience. My pizza was ready 30 minutes past the scheduled pickup time, which was quite frustrating. However, the customer service handled the situation well and informed me that because of the delay, I would receive a free pizza on my next purchase. The gesture was appreciated and made up for the inconvenience. The pizza itself was delicious, as always. Thank you for making it right, Papa John’s!
… moreO B
The quality has dropped! What happened to this place. I guess it’s the location or maybe it’s the cool. I thought pizza was supposed to have sauce on the bread. Ours hardly had any sauce.
I’ll try one more time.
… moreFernando R
So where do i get started 1 they didnt have change for a 100$ and i bought 20$ he said go change at the store next to us ? Arent you guys a bizz why do i have to do your job 2 they charged me 11 cents more because the cashier didnt know how to count i get it , its a job for dumb ppl but atleast learn how to count nvr coming back here also when you order they just leave the pizzas on top of a table they get all cold and soggy invest in a thing tht keeps the pizza hot like lil cesars smh
… moreMICHELLE CEDENO
This is my first time ordering papa John’s in years. I placed an order online today and called the restaurant to add an additional item to my order. After waiting an hour and half I decided to call the store for updates on my order. I was told that the driver came out but that I didn’t answer. I explained to the manager that I’ve been waiting in my living room this whole time. She then stated that drivers call first and if the customer doesn’t answer the phone they don’t come to the door. I asked her why, she said because if we don’t answer the phone first there’s no way for the driver to know if they’re delivering the pizza to the right house. I told her that didn’t make sense, being that you have an address. And you can verify that the moment the customer opens the door. Valerie was beyond rude, I’ve never experienced such horrible customer service in my life. She said she could send out the same cold order that had been sitting at the store or she could void the credit card charge. I was so appalled by her tone and aggressiveness that I told her to void it. And when I said I needed an email confirmation she hung up on me. I called back and asked her if we got disconnected or she hung up, she said she hung up. When I asked her why she would do that, she said she had orders to take and didn’t have time for this conversation. She said if I needed further verification I could drive over to the store tomorrow, and ask the other manager for a receipt. I was excited to try your product but after this experience I can confidently say I’ll choose a different restaurant with people who value providing customer service
… moreFrank Ramirez
I placed an order that they had on the window of the carry out special, but I could not add anymore toppings. Why not? I don’t know. I placed the same order online, and it was taking it with extra topping. I know it is more money and I don’t mind paying for more. I spoke to the assistant manager in charge at the time, and boy, she was rude. Papa John’s doesn’t have any checks and balances in place. I filed a complaint with the corporate office that referred it to the franchise. I received an email with the managers number and an apology. The manager wanted to talk to me, but it was just a lie. I called and texted the manager, and I never received a response. Papa John’s is my favorite pizza when it comes to the competition between Pizza Hut or Domino’s. This is the second time I have gotten bad management service. For this reason, they have lost a customer for life.
… more