Tina Mitchellsanders
11/30/2025
I had one of the best experiences today through the drive – through at store # 340506 @ 967 first ave West Haven, Connecticut 06516
The young Man name Evan was Very polite his demeanor was on point which we need more of these days
Kudos and accolades to you Evan!!!
Keep up the Great Services you will go a long ways
Thank you once again
James and Tina Mitchell Sanders
… moreDigital Assets
This is the worst Dunkin in New Haven County. This location specializes in making what they want you to have and not what you asked for. If you can wait go to a different location there are several within a mile of this one. Despite being the ONLY customer in the store they still screwed up my order. Please do not spend your money at this place.
… moreRhys Reverie
This is reliably the best Dunkin I’ve ever been to. They’re notably on top of their game, accurate, fast, and friendly (a gem of a combination!) I get the same drink every morning and it’s consistently perfect.
… moreMeghan A
I come to this location frequently because they are consistent with my order. I usually come on Thursday’s and Fridays in the morning on my way to drop off my daughter at daycare and even when it’s pretty busy the girls working the window are so nice and my items come out quickly. I go to this location the same two days at night as well, the time at the window is a little longer but they are always kind At the window. I live next to the derby ave Dunkin but will always come out of my way to come to this location as the service is so much better.
… moreRaj
Stopped here, it was okay. Nobody’s happy. If you take another 10 seconds to order you will get looks. They don’t say “thank you for coming “
“welcome to dunkin” nothing.
… moreGamez
They suck poor customer service. And they dont even honor the coupons they mail to you…. dont shop boycott……
… moreLaura S
I run on Dunkin! My local DD is the best, and every Saturday is a happy one as I drive thru the drive-thru! 🙂
… moreNiteesh Chowdary
I’ve had a lot of issues with this Dunkin’ location. Last time, my friends and I ordered 12 donuts and 3 coffees. The coffee was fine, but the donuts were stale and not soft. I decided to give it another chance today, ordering an iced latte with extra caramel and 4 donuts. The donuts were stale again, and they made me wait 5 minutes before handing me the coffee, which didn’t have the caramel I asked for. After driving a mile i had my first sip and realised the caramel was missing, I had to go back. They added the caramel without any apology or explanation. It’s been a consistently disappointing experience. I wouldn’t recommend going to this store.
… morePavan Vaswani
Didn’t have Nitro ordered on line. Replaced with reg iced and forgot to add paid for cold foam. After an inconvenient turn around got a squirt of whipped cream instead.
No clue what else was messed up with the kids orders.
… moreVon D
Attitudes in the morning at this D&D , poor service lately, dropping my items out the windows onto the ground several times on separate visits… asking for napkins is a crime apparently….. you can’t ask for them. Order was wrong many times…. I’m over this location….I’ll visit another one..
… more