Papa Johns Pizza

  3.2 – 327 reviews   • Pizza restaurant

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At Papa Johns Pizza in Indianapolis, IN, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it’s our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Indianapolis pizza for any occasion. Call us for pizza delivery in Indianapolis or stop by 3737B East Washington Street for carryout to order the best pizza in Indianapolis, along with breadsticks, wings, and more!

Pizza take-out & delivery chain offering classic & specialty pizzas, plus wings, sides & desserts.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Take out ✔️Delivery Papa Johns Pizza 46201

Hours

Monday10 AM–10 PM
Tuesday10 AM–10 PM
Wednesday10 AM–10 PM
Thursday10 AM–10 PM
Friday10 AM–10 PM
Saturday10 AM–10 PM
Sunday10 AM–10 PM

Address and Contact Information

Address: 3737B E Washington St suite b, Indianapolis, IN 46201

Phone: (317) 322-4035

Website: https://locations.papajohns.com/united-states/in/46201/indianapolis/3737b-east-washington-street?utm_source=gmb&utm_medium=organic&y_source=1_MTA2OTEzNTEtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D

Order and Reservations

Order: Order online

papajohns.com

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Reviews

T
On January 18, 2025, I ordered two large stuffed crust cheese pizzas from this Papa John’s. While the pizzas were made well initially, the next day, when I went to eat a leftover slice, I bit into the crust only to find hair baked into it! Disgusted and appalled, I immediately called the store to report the issue, only to be met with an incredibly rude and dismissive manager. Her response? “Well, what do you want me to do about it?” She even had the nerve to tell me that employees don’t have to wear hair nets.

I brought the contaminated pizza to the store to prove I wasn’t lying, and when I arrived, I saw her preparing pizzas with her hair hanging loosely over her shoulder. This was beyond unprofessional and completely unsanitary. Even then, she maintained her careless, “I don’t care” attitude and, things escalated when she actually began cursing at me!

I demanded a refund, which I still don’t know if she processed, and asked for the corporate number. She refused to provide it until I became visibly upset.

This experience has been absolutely unacceptable. Not only was the food I paid for contaminated, but the manager’s attitude and behavior were appalling. This needs to be addressed immediately at both the store and corporate level, as this is a clear failure in both food safety and customer service standards.
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nathan scott
Ordered from this establishment last night. Three hours after I ate on of their pizzas my face was in a toilet. This establishment needs to be investigated bigtime. I do not recommend ordering anything from this Papa John’s. Undercooked pizza and terrible employees.
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Matthew M
Placed an online order(30mins ago), but it’s made wrong. It should have pepperoni and extra cheese on the whole pizza with mushrooms and chicken on one side. I have one side with cheese only. It was rung up correctly…….
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Will Maldonado
1.9.26 Five stars to the employees showed up and made the most of a bad scenario. Zero stars to the employees who didn’t show. Negative 5 stars to whoever is responsible for ensuring the place is staffed.
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Amanda Brooks
We ordered a couple pizzas and sides from here today and our food was stolen by the doordasher. We tried calling the dasher and could see her driving further and further away with our order. 1.5 hours after we ordered, and 45 mins after it should’ve been here… we called the shop and told them what happened. The lady who answered the phone was so nice and refunded our money AND had our order delivered to us by their own driver. The food was fresh, hot, and although the experience sucked (my kids were losing it at this point), we finally got our food around 8P.

Top notch way to handle the situation that was beyond all of our control. I’ll definitely just order straight from the store moving forward.

Thank you to the team working this evening. Appreciate you.
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Super Cables
Website has has no order button, like after you enter your details the order button is missing.
Pizza is suddenly bad, it used to be good.
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Liza Minnelli
Every time I order from here I regret it. Such disappointing service. They sent my wings in a pizza box and a barely have sauce on my Buffalo wings. I ordered contactless delivery they didn’t knock and set the pizza on the front step as far away from the door.
*After I gave them a bad review my account refuses to work and I’m talking about for any location. The company is just going to lose more customers if they don’t take the criticism and apply it
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karin mullins
Worst pizza ever! Didn’t order bacon but seemed like there was a pound of it on my pizza. Dough not completely cooked.
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Sonia L
Ordered a veggie pizza add beef for lunch today, I received a veggie pizza with sausage (pork). I’m highly allergic to pork and can’t eat it… after my second slice my stomach was in KNOTS. Highly disappointed because I have never had this issue with Papa John’s before. Won’t be ordering from here for AWHILE. Pork and beef are clearly spelled different and are two different animals not sure if the employees are aware of that.
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Laura P
Very pleased how delicious our order was! We have had more than a few pizza fails lately but this was
Baked perfectly, toppings were fresh!
We ordered 2 of the cheese stuffed crust with various toppings.
Was Delivered very fast.
Still So surprised how good our pizza’s were kudos to the E. Washington street Indianapolis store….
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