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Le Grand Comptoir, Jamaica, NY 11430, US – MapQuest
Le Grand Comptoir is a cozy French-inspired café nestled in the heart of Queens, NY. Serving a selection of gourmet coffees, pastries, and light bites.
Le Grand Comptoir in New York – Wine bar | Atly
Le Grand Comptoir. 1.6 • Wine bar. Salad. Hidden Gems. Escargot … 3-03 30th St, Queens, New York, United States. Good to know. 1. Customers must …
Le Grand Comptoir in New York City, New York | Is it Good? – Mindtrip
… Le Grand Comptoir serves as a welcoming spot for both domestic and international travelers. Read more. AddressTerminal 4 Departures Queens, NY 11430 USA.
Reviews
Dmitry Smalyuk
The food menu was mostly “out of stock”, but the drinks were varied and delicious. You have to place your order online, and that web interface is slow and inconvenient. But again, the drinks!!! are great.
… moreVioleta Burja
Awful experience at Le Grand Comptoir (JFK Terminal 7).
My husband’s chicken was served cold and tasted questionable, and the chips were overly oily. They also advertise menu items at the entrance that aren’t actually available once you sit down (for example, no cauliflower).
The main issue, however, was the service. I never received my meal because our waitress completely forgot I had ordered anything at all — despite only having two tables to serve. When I asked about my order, she seemed genuinely confused. After re-ordering, the food still never arrived. She disappeared for a long stretch of time, and eventually we decided to leave.
We asked the bartender for the check, but even that took a long time as we waited for the manager to come over. To her credit, she apologized professionally, and we ended up paying only for the drinks.
What a shame. The restaurant has a grand name and is the best-looking spot in the terminal, but it desperately needs better management and staff who can actually handle their roles.
… moreMy husband’s chicken was served cold and tasted questionable, and the chips were overly oily. They also advertise menu items at the entrance that aren’t actually available once you sit down (for example, no cauliflower).
The main issue, however, was the service. I never received my meal because our waitress completely forgot I had ordered anything at all — despite only having two tables to serve. When I asked about my order, she seemed genuinely confused. After re-ordering, the food still never arrived. She disappeared for a long stretch of time, and eventually we decided to leave.
We asked the bartender for the check, but even that took a long time as we waited for the manager to come over. To her credit, she apologized professionally, and we ended up paying only for the drinks.
What a shame. The restaurant has a grand name and is the best-looking spot in the terminal, but it desperately needs better management and staff who can actually handle their roles.
Paul Wright
Ordering via a QR code kinda sucks at these prices. Food was OK and drinks selection was good.
Think the bar staff would actually have more fun at work if they were actually serving people. They’d probably earn more tips too.
Had to wave to get their attention to ask for cutlery after they’d dropped our food to us and ran away..
Just could be way nicer by getting rid of the digital stuff. It’s not needed.
… moreThink the bar staff would actually have more fun at work if they were actually serving people. They’d probably earn more tips too.
Had to wave to get their attention to ask for cutlery after they’d dropped our food to us and ran away..
Just could be way nicer by getting rid of the digital stuff. It’s not needed.
Toni Sterling
Arrived early for our flight and this place was open so we came here. We enjoyed the bottle of wine. The food is ok; you will definitely need condiments to help it along. The markup on the prices is what you expect at an airport in NY. Our server was great! Overall it was ok.
… moreGiang Nguyen
The food was reasonably enjoyable. I thought the nicoise salad was good. Yea I’ve had much better nicoise salad, but given this was an airport I thought this was quite good.
The space was open and airy and bright. Many many tables. There were probably 20 guests total spread between the tables and the bar, so it felt lively.
Unfortunately that would be problematic because there was only one server in sight. This was around 2:15pm on a Sunday. I felt bad for the young woman.
Probably 10 minutes after I sat down, another guest came up to the bar, presumably complaining about the slow service, to which the woman said something like I’m by myself.
10 minutes later, which was 20 minutes after I had placed my order on the website using the qr code specific to my table, the woman came by to reconfirm that I had ordered — she had already come by soon after I sat down — which suggested something was going amiss. I knew this was true because two guys who came in after I had already placed my order got their food out before me — one of them also got the nicoise salad so it was not like that dish took longer to prepare.
By this time there were perhaps another 10 guests who have joined, but also there was one more server at the bar, and two more servers around. But it still seemed she was the only one working hard, i.e., hustling.
Anyway, another 10 minutes went by, 2:45pm, which was 30 minutes after I had placed my order, the food came out. This was not satisfactory, but I wasn’t in a hurry, so I did not feel too frustrated.
When I finished, I realized the guest next to me has been waiting a while to get the check. And we laughed together at how this place appeared to be poorly run at that time. I told her I had placed and prepaid for my order using the website, she said that was smart. Well, it was just luck, but in hindsight that was the better route.
Edit: Reading past reviews, it seems “lone bartender” is not a one off situation, and “guy walking at snails pace” isn’t either. Props to the woman I mentioned above who was the only one trying to hustle and do a good job. My 2 ⭐ rating for service is mostly an opinion on management.
… moreThe space was open and airy and bright. Many many tables. There were probably 20 guests total spread between the tables and the bar, so it felt lively.
Unfortunately that would be problematic because there was only one server in sight. This was around 2:15pm on a Sunday. I felt bad for the young woman.
Probably 10 minutes after I sat down, another guest came up to the bar, presumably complaining about the slow service, to which the woman said something like I’m by myself.
10 minutes later, which was 20 minutes after I had placed my order on the website using the qr code specific to my table, the woman came by to reconfirm that I had ordered — she had already come by soon after I sat down — which suggested something was going amiss. I knew this was true because two guys who came in after I had already placed my order got their food out before me — one of them also got the nicoise salad so it was not like that dish took longer to prepare.
By this time there were perhaps another 10 guests who have joined, but also there was one more server at the bar, and two more servers around. But it still seemed she was the only one working hard, i.e., hustling.
Anyway, another 10 minutes went by, 2:45pm, which was 30 minutes after I had placed my order, the food came out. This was not satisfactory, but I wasn’t in a hurry, so I did not feel too frustrated.
When I finished, I realized the guest next to me has been waiting a while to get the check. And we laughed together at how this place appeared to be poorly run at that time. I told her I had placed and prepaid for my order using the website, she said that was smart. Well, it was just luck, but in hindsight that was the better route.
Edit: Reading past reviews, it seems “lone bartender” is not a one off situation, and “guy walking at snails pace” isn’t either. Props to the woman I mentioned above who was the only one trying to hustle and do a good job. My 2 ⭐ rating for service is mostly an opinion on management.
Ed Chen
Le Grand Comptoir is a French-inspired wine bar and restaurant located in Terminal 4 of JFK International Airport, Queens, New York. Designed as a refined oasis for travelers, it offers a full-service dining experience with a focus on premium wines and classic French cuisine A.
The ambiance is warm and elegant, making it a popular spot for passengers seeking a moment of calm before or after their flight. The wine list is extensive, featuring selections from renowned vineyards around the world, and the staff is trained to offer pairing recommendations that complement the menu’s bistro-style offerings A. Dishes range from Escargots de Bourgogne to artisanal cheeses and pastries, creating a distinctly Parisian experience in the heart of JFK A.
Open daily from early morning until late evening, Le Grand Comptoir caters to both international and domestic travelers. Despite its upscale concept, reviews have noted inconsistent service, especially during peak hours, with understaffing and long wait times being common complaints B.
Still, for those with time to spare and a taste for fine wine and French fare, Le Grand Comptoir remains a hidden gem in JFK’s bustling Terminal 4, offering a touch of sophistication amid the airport rush.
… moreThe ambiance is warm and elegant, making it a popular spot for passengers seeking a moment of calm before or after their flight. The wine list is extensive, featuring selections from renowned vineyards around the world, and the staff is trained to offer pairing recommendations that complement the menu’s bistro-style offerings A. Dishes range from Escargots de Bourgogne to artisanal cheeses and pastries, creating a distinctly Parisian experience in the heart of JFK A.
Open daily from early morning until late evening, Le Grand Comptoir caters to both international and domestic travelers. Despite its upscale concept, reviews have noted inconsistent service, especially during peak hours, with understaffing and long wait times being common complaints B.
Still, for those with time to spare and a taste for fine wine and French fare, Le Grand Comptoir remains a hidden gem in JFK’s bustling Terminal 4, offering a touch of sophistication amid the airport rush.
Magdalena Skwarka
Very poor service — staff were standing around chatting and watching videos instead of helping customers. When I asked for assistance, they ignored me. The bartender Ganesh delayed service for about 15 minutes even though it wasn’t busy. I ordered through the QR code but still had to flag someone down after waiting another 10 minutes.
The bar area itself looked messy — empty beer cans were mixed with clean glasses, and recyclable were not separated. The only people who seemed to be working were the kitchen staff.
For an airport location, where efficiency and cleanliness should be a staple of American service culture, this was unacceptable. Management should hire staff who actually do their job — as AI isn’t serving yet.
… moreThe bar area itself looked messy — empty beer cans were mixed with clean glasses, and recyclable were not separated. The only people who seemed to be working were the kitchen staff.
For an airport location, where efficiency and cleanliness should be a staple of American service culture, this was unacceptable. Management should hire staff who actually do their job — as AI isn’t serving yet.
Khaled Alali
I had to come to eat my lunch before my long flight.
Not so many restaurants options in JFK Terminal 7, so it is OK if you need to.
The items in the menu are not fairly priced.
The staff friendly and helpful.
I had cranberry spinach salad which was fresh and nice.
And had chicken sandwich which wasn’t as freshly cooked , it’s probably reheated.
In addition to that I had Mocktail which was OK.
The seating and tables are clean but not comfortable to sit for a long period waiting for your flight. However the windows looks at the runway which is nice.
… moreNot so many restaurants options in JFK Terminal 7, so it is OK if you need to.
The items in the menu are not fairly priced.
The staff friendly and helpful.
I had cranberry spinach salad which was fresh and nice.
And had chicken sandwich which wasn’t as freshly cooked , it’s probably reheated.
In addition to that I had Mocktail which was OK.
The seating and tables are clean but not comfortable to sit for a long period waiting for your flight. However the windows looks at the runway which is nice.
Guy Z
I thought the reviews were harsh. I didn’t get food because the food is crazy expensive 20.00 for a bagel with smoked salmon. The lady walked over to us and rudely said, “you aren’t ordering food so I’m taking that.”
… moreBen Woodward
Flat beer, incredibly slow service and a grumpy bartender who said we absolutely had to use the QR code thing to order, which was awkward. Why would they not want the experience of an $18 exorbitant beer to be a little better?
… more