Hours
| Wednesday | 11 AM–9 PM |
| Thursday | 11 AM–9 PM |
| Friday | 11 AM–9 PM |
| Saturday | 11 AM–9 PM |
| Sunday | 11 AM–9 PM |
| Monday | Closed |
| Tuesday | 11 AM–9 PM |
Address and Contact Information
Address: 3349 Monroe Ave, Rochester, NY 14618
Phone: (585) 978-8880
Website: http://mammagspittsford.com/
Related Web Results
Mamma G’s | Rochester NY Italian Restaurant
Mamma G’s is a family owned and operated Italian restaurant in Rochester NY. We offer a variety of authentic Italian dishes for dine-in or takeout.
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Mamma G’s – Pittsford Plaza
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Reviews
Mônica Mascarenhas
An absolute gem for Italian cuisine. Every dish is crafted with care, and the service always makes you feel like family. It’s no surprise they’re opening a second restaurant.
If you haven’t tried Mamma G’s yet, you’re missing out on some truly special Italian food. Highly recommend!
Congratulations on the expansion and continued success! ❤️
… moreIf you haven’t tried Mamma G’s yet, you’re missing out on some truly special Italian food. Highly recommend!
Congratulations on the expansion and continued success! ❤️
Don Giovanni Zuccarino
it’s very disrespectful to not to understand how hard it is to train new servers … can’t say enough about this food it’s very special… the one star reviews should be ashamed of themselves…
OMG what a great experience! It was as if I was transported to my Nonna’s kitchen ~ the tripe was perfectly tender and the sauce was delicious with it … then I stumbled onto a seafood special that was not only crazy good, but there was enough seafood for two dinners ! (Did I mention the pasta was homemade ) Half came home along with homemade dessert and meatballs to go that I nibbled on and fell in love with …
So for me and my Fiancé it was like going to heaven. Already talking about going back to work our way through the menu…
And the prices were very very reasonable… and the service was excellent !!!
… moreOMG what a great experience! It was as if I was transported to my Nonna’s kitchen ~ the tripe was perfectly tender and the sauce was delicious with it … then I stumbled onto a seafood special that was not only crazy good, but there was enough seafood for two dinners ! (Did I mention the pasta was homemade ) Half came home along with homemade dessert and meatballs to go that I nibbled on and fell in love with …
So for me and my Fiancé it was like going to heaven. Already talking about going back to work our way through the menu…
And the prices were very very reasonable… and the service was excellent !!!
Bryan Edmunds
I was very disappointed with everything about my families meal experience at this restaurant. First of all we called the restaurant on our way to explain that we may be 5-10 minutes late for our 5 o’clock reservation due an accident/ traffic issue. Upon hearing this the Rude hostess warned us that we had better try to be on time because we have other guests who are due to take our table at 7. She also acted quite put out when my wife asked if they had any specials tonight and scoffed and said I wouldn’t be able to tell you that.
We ended up arriving a couple minutes late (group of 6) and were seated quickly. All went ok through the process (drinks, ordering and salad) until it came time to have the entrees delivered. From the time we received our salad to when our entrees arrived was a good 50 minutes to an hour. All tables around us who ordered well after us were served their orders prior to us.All dishes were lukewarm at best. Sauce was nothing more than a can of crushed tomatoes poured over the pasta. The pasta wasn’t drained properly and the sauce was diluted and had little flavor. My son’s pasta with beef reminded me of hamburger helper but didn’t taste nearly as good as that. My son’s girlfriend had pasta with a meat sauce it ended up being pasta with canned crushed tomatoes with a tiny clump of meat buried in the pasta. My wife’s braciole was flavorless with canned crushed tomatoes over the top. My raviolis weren’t properly drained and floating in pasta water I had also added chicken to this dish and for $6 got about five little pieces of cut up chicken that was cold. Tasteless sauce diluted and inedible. All in all one of the worst meals I have ever had out to eat! My daughter had fettuccini alfredo with shrimp and said it was ok although not very hot. Her husband had Veal Parmesan with a very little piece of cheese melted over the cutlet then saturated in canned crushed tomatoes. We were never asked how the food was and it never dawned on our waitress that there was something wrong when everyone of us ate very little of our meals and loaded up to go containers. i tried to privately email management to avoid putting this out to the public with no response. So excited to give this a try and very disappointed to say the least. Never again!
Saturday 2/28
… moreWe ended up arriving a couple minutes late (group of 6) and were seated quickly. All went ok through the process (drinks, ordering and salad) until it came time to have the entrees delivered. From the time we received our salad to when our entrees arrived was a good 50 minutes to an hour. All tables around us who ordered well after us were served their orders prior to us.All dishes were lukewarm at best. Sauce was nothing more than a can of crushed tomatoes poured over the pasta. The pasta wasn’t drained properly and the sauce was diluted and had little flavor. My son’s pasta with beef reminded me of hamburger helper but didn’t taste nearly as good as that. My son’s girlfriend had pasta with a meat sauce it ended up being pasta with canned crushed tomatoes with a tiny clump of meat buried in the pasta. My wife’s braciole was flavorless with canned crushed tomatoes over the top. My raviolis weren’t properly drained and floating in pasta water I had also added chicken to this dish and for $6 got about five little pieces of cut up chicken that was cold. Tasteless sauce diluted and inedible. All in all one of the worst meals I have ever had out to eat! My daughter had fettuccini alfredo with shrimp and said it was ok although not very hot. Her husband had Veal Parmesan with a very little piece of cheese melted over the cutlet then saturated in canned crushed tomatoes. We were never asked how the food was and it never dawned on our waitress that there was something wrong when everyone of us ate very little of our meals and loaded up to go containers. i tried to privately email management to avoid putting this out to the public with no response. So excited to give this a try and very disappointed to say the least. Never again!
Saturday 2/28
Margy Meath
Have been to the ‘original’ Mama G’s in Henrietta MANY times and ALWAYS had an excellent experience there- food, service, etc. Was happy to check out the new Pittsford location today. The space is very nice – much more room, well laid out, very clean and a huge semi-open kitchen. We arrived mid-afternoon when the lunch crowd was finishing up (and close to what I think was a change of shift for some of the staff), . It took a few minutes to get a table (no reservation). Service was very good – attentive and competent. Food was OUTSTANDING as it always has been and the expanded menu offers some new/different things to try!!! It’s clear that the staff are still “settling in” to this new space and getting used to their ordering system and any negative reviews probably reflect what I believe will be a short-term challenge. Mama G’s has a great following from their Henrietta location and I am sure that the Pittsford location will be equally as successful!
… moreAndy
Very sad experience
The menus at the table did not match, some were missing a page/ripped pages or the wrong menu altogether.
One round of drinks: 30 minutes for half the party’s drinks to come out. Sold out of the wine that was ordered 30 minutes ago. Another 30 minutes later, after approaching the bar, learn the other drinks are also “out”. One hour to get a drink.
The atmosphere is strangely modern for the menu and for salads to arrive with plastic cups of dressing.
3 of the main courses arrive while the other 4 wait. 3 more plates come 5-10 minutes later. My plate comes after another 5-10 minutes.
Little to no acknowledgement from our server. It was birthday dinner.
The food was fine – not outstanding, but good.
Look I’ve worked in restaurants, both front and back of house. I understand what it’s like to be slammed and have an expo full of tickets, and some things are going to be slow for guests. How you deal with it as a server and/or manager makes or breaks your reputation. Acknowledge the inconvenience, comp the drink mishaps, hold the plates at expo until all are ready to be ran. It would have gone a long way to have a manager come and address the situation with our table. Instead, we got treated like this is normal.
Won’t be going back – and not because they just had a busy night where they looked understaffed. It’s because I didn’t feel like anyone cared about the guests, and that’s #1 when running a restaurant.
… moreThe menus at the table did not match, some were missing a page/ripped pages or the wrong menu altogether.
One round of drinks: 30 minutes for half the party’s drinks to come out. Sold out of the wine that was ordered 30 minutes ago. Another 30 minutes later, after approaching the bar, learn the other drinks are also “out”. One hour to get a drink.
The atmosphere is strangely modern for the menu and for salads to arrive with plastic cups of dressing.
3 of the main courses arrive while the other 4 wait. 3 more plates come 5-10 minutes later. My plate comes after another 5-10 minutes.
Little to no acknowledgement from our server. It was birthday dinner.
The food was fine – not outstanding, but good.
Look I’ve worked in restaurants, both front and back of house. I understand what it’s like to be slammed and have an expo full of tickets, and some things are going to be slow for guests. How you deal with it as a server and/or manager makes or breaks your reputation. Acknowledge the inconvenience, comp the drink mishaps, hold the plates at expo until all are ready to be ran. It would have gone a long way to have a manager come and address the situation with our table. Instead, we got treated like this is normal.
Won’t be going back – and not because they just had a busy night where they looked understaffed. It’s because I didn’t feel like anyone cared about the guests, and that’s #1 when running a restaurant.
Nate Mileo
Absolutely wonderful experience for a group of 6 of us. Wait staff was quick and punctual, our table was ready as soon as we arrived. Food was delicious. The Google maps directions put you in the middle of the parking lot, which is not correct. It is located near plum garden
… moreDonna Silverman
I love their Fettuccine Alfredo, Caesar salad and a glass of white Corvo Moscato wine only 5% alcohol. Their chicken parmesan is delicious & I always ask for extra sauce. The Italian bread & butter is the very best! Pizza is quite good too! The entire menu is reasonably priced, plus, it is authentic Italian food with a very nice owner from Italy! Great menu selections, perfect appetizers, great wine selection and try it soon!!
… moreZoe T Miku
Food was outstanding. Love this place. I know they were struggling with service when they first opened but think they’ve worked out many of the kinks mentioned in other reviews. I will definitely be back with out of town clients.
… morePatricia Soles
If I could give zero stars I would. My fiancé and I dine out a lot in a lot of different places in a lot of different cities and I have to say this is the worse dining experience we have ever had. I understand that it was the opening weekend but, since they are seasoned restaurant owners, they should’ve been well prepared for the onslaught of diners who wanted to try out the new restaurant in Pittsford. However, exactly the opposite was true starting out with the reservations, which we made on Friday were not even in the book and we were not the only people who experienced that. We were seated promptly, but that’s where anything positive ended. It took 20 minutes before we received water and bread….then our drink order was taken. It was another 20 minutes before they took our food order. We waited 45 minutes to receive our drinks. The waitress was very apologetic and very kind explaining to us that they had one (that’s right that’s what I said) one bartender but I was ready to go out and buy my own bottle of wine. We tried to cancel our order and get a bottle of wine for the table, but the waitress became even more flustered and apologetic explaining that they only had a limited supply of bottles of wine behind the bar because all of their wine wasn’t there. Absolutely unbelievable.
The food? We waited over an hour for our dinner. One of our party ordered calamari as her meal, and it was brought out with the appetizers so she had to send it back. My fiancé ordered shrimp cocktail, which was served with a remoulade sauce. He asked for cocktail sauce. It was told they did not have any. He then asked for ketchup and horseradish, and was told they did not have that either.
One of our party ordered soup, which was served cold. I ordered pasta and plain marinara sauce, which was totally unremarkable. I could’ve opened up a jar of sauce at home, cooked some rigatoni, and had a better meal. When I order that dish at the Italian restaurant, we usually go to, It is always incredible even though it is just plain pasta and sauce. I have to say thank God for the bread on the table which, once again was bland, cold, and nothing to get excited about, but at least it kept us from starving while we were waiting for our meal Maybe that’s why you do that – so people will be so hungry that they’ll eat whatever you serve them and not complain. Totally disappointing and we will not be back and I will make sure that I let all of my friends and coworkers know about our experience.
As an afterthought, the restaurant was very, very loud and difficult to have a conversations with my dining companions. We were also told that the restaurant had vegan options, but I think, once again, people confuse vegan and vegetarian because when I tried to have a couple of the dishes altered, I was told nothing could be done Because all the food I am, I cannot have. We’re already in the dish. Our waitress was very kind, but very, very flustered and it was clear she did not have a lot of time for us and kept using lack of staff as an excuse. Another young lady brought food to our table who was very snarky and very rude. I understand people are rushed and hurried, but it is also not my problem that you do not have enough staff and I don’t want to hear about it. I work in the service industry and that is the one thing we cannot tell people we serve.- that we are short staffed!
I feel bad having to write this because one of our dining companions last evening has been wanting us to try your restaurant for a long time and has been raving about the food. I know she felt embarrassed about the experience last evening. Maybe the food in Henrietta is different but there was nothing absolutely nothing to rave about last night.
… moreThe food? We waited over an hour for our dinner. One of our party ordered calamari as her meal, and it was brought out with the appetizers so she had to send it back. My fiancé ordered shrimp cocktail, which was served with a remoulade sauce. He asked for cocktail sauce. It was told they did not have any. He then asked for ketchup and horseradish, and was told they did not have that either.
One of our party ordered soup, which was served cold. I ordered pasta and plain marinara sauce, which was totally unremarkable. I could’ve opened up a jar of sauce at home, cooked some rigatoni, and had a better meal. When I order that dish at the Italian restaurant, we usually go to, It is always incredible even though it is just plain pasta and sauce. I have to say thank God for the bread on the table which, once again was bland, cold, and nothing to get excited about, but at least it kept us from starving while we were waiting for our meal Maybe that’s why you do that – so people will be so hungry that they’ll eat whatever you serve them and not complain. Totally disappointing and we will not be back and I will make sure that I let all of my friends and coworkers know about our experience.
As an afterthought, the restaurant was very, very loud and difficult to have a conversations with my dining companions. We were also told that the restaurant had vegan options, but I think, once again, people confuse vegan and vegetarian because when I tried to have a couple of the dishes altered, I was told nothing could be done Because all the food I am, I cannot have. We’re already in the dish. Our waitress was very kind, but very, very flustered and it was clear she did not have a lot of time for us and kept using lack of staff as an excuse. Another young lady brought food to our table who was very snarky and very rude. I understand people are rushed and hurried, but it is also not my problem that you do not have enough staff and I don’t want to hear about it. I work in the service industry and that is the one thing we cannot tell people we serve.- that we are short staffed!
I feel bad having to write this because one of our dining companions last evening has been wanting us to try your restaurant for a long time and has been raving about the food. I know she felt embarrassed about the experience last evening. Maybe the food in Henrietta is different but there was nothing absolutely nothing to rave about last night.
Karlienne Conrad
I am very disappointed with the service we received tonight. This was our first time coming here and we were pretty excited to try them out. Worst experience that we recieved ever. Our waitress basically took our order and never came back. We had to ask different server for our salad and drinks that were never brought to us. We waited like 30 mins for our appetizers and salad. And never recieved our entrée. I had a few words with the waitress as we were about to leave and then she finally show back up to assist us. She nearly cried when I expressed how fed up I was with her neglectful service. She gaves us a check and I brought it straight to the owner and expressed our grievances. He apologized and took the check and we won’t be returning. Hopefully whoever reads this has a better outcome!
… more