Address and Contact Information
Address: 9680 Argyle Forest Blvd Ste 14, Jacksonville, FL 32222
Phone: (904) 779-7601
Website: https://www.jaxhotwok.com/
Menu Photos
Order and Reservations
Order: Order online
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Reviews
A C
I ordered egg drop soup and hot n sour soup as I have before. When I got home 5 min later and poured the soup into a bowl it was SO thick and gelatinous I couldn’t eat it. I tried, but it was so thick, slimy, and tasted off. Wasted $22 on SOUP! I won’t order here again unless they make it right.
… moreJess D
My first time here. Had the family vote and they went with 3 stars. I haven’t had Chinese food much, so don’t have a good comparison myself but I thought it was decent.
… moreMichelle Martin-Pettway
Ordered 2 dinner combos tonight, beef with broccoli and pepper steak.
The chicken fried rice in both was old and hard and the veggies in the pepper steak smelled and tasted old. Grosss!
I called and spoke with the manager and was told they would send out a new order but we needed to return our food when the driver came. Hour later no food, so I called and was told that the management would not replace my order because it was ate out of. How would we know it was old if we didn’t take a bite. Mind you I was told by the manager earlier that my food would be replaced. SMH
I’ve never had a issue with this place and we order on a regular and for them not to honor the fact that they sent me old food and would not replace it. I will NEVER go back!!
… moreThe chicken fried rice in both was old and hard and the veggies in the pepper steak smelled and tasted old. Grosss!
I called and spoke with the manager and was told they would send out a new order but we needed to return our food when the driver came. Hour later no food, so I called and was told that the management would not replace my order because it was ate out of. How would we know it was old if we didn’t take a bite. Mind you I was told by the manager earlier that my food would be replaced. SMH
I’ve never had a issue with this place and we order on a regular and for them not to honor the fact that they sent me old food and would not replace it. I will NEVER go back!!
sheryl eliam
Not my first trip at this location prior to this day I’ve been not great but satisfied. Ordered shrimp fried rice. Got home it had no shrimp in it. I called was advised over the phone they would give me a credit or refund on the next visit it was more an inconvenience because the order was not that expensive. Got a call back 5 minutes later stating her boss said he did put the shrimp in my order and they will not credit or refund. I would have come back even if no credit or refund mistakes happen, but after calling me a liar I definitely want be back. Really bad business.
… morecustom printed shirts
House fried rice large and chicken fried rice large. Both tasted good, was dry, and had very little of anything in them. Both were twenty four dollars.
… moreYoandra R
Didn’t go in, ordered out. Food was good. Everything arrived on time and hot
No issues
… moreNo issues
ETx2
Ordered lunch special today. Spicy beef and shrimp with lobster sauce. It was ok until I dug into the rice. Yup, there’s a hair! Not just hair, Look Closely! Disgusting! It went right in the garbage! Never again!
… moreNathan Parrott
Chicken and rice soup taste funny not like other places. Didn’t like and chicken cut in little pieces dark meat and some white and gristle in it.
… moreIts Me
Awful! General Tso’s Chicken had NO CHICKEN in it!! Manager had nothing to say other than “…there are two people cooking the food…”. WOW! Stay away from this place! Other food was very bland and very little meat or veggies. We have eaten at a lot of Chinese restaurants and this by far is the worst we have ever had!!
… moreDebra G
The place is a hit or miss, mostly MISS!
Missed opportunity to cook the food decent the first time
Missed opportunity to make a correction without hassles of bringing the food back and receipt, even if I just left there and they remembered the order.
Missed 3 opportunities to do well and the female manager was curt and made me feel as though I wasn’t worthy as a customer. I brought back the food to show it was burnt, it was large order of egg foo young, the patties were dark brown and once I got home I had to call and other 15 minutes of hassles and all I wanted to do is let them know to do better.
They demanded the return of the food but I had driven home and was tired and ready to enjoy dinner and couldn’t. I returned it the following day as I promised but I had to explain again even though they knew from the previous day.
I’m done ! No more. I’ll go the extra mile and go up the road to get better food and service.
Guys please, do better, we customer now have power to let other know and it seem as though you did care and you put me thru a lot for a 16$ meal. Never again
I’m done.
… moreMissed opportunity to cook the food decent the first time
Missed opportunity to make a correction without hassles of bringing the food back and receipt, even if I just left there and they remembered the order.
Missed 3 opportunities to do well and the female manager was curt and made me feel as though I wasn’t worthy as a customer. I brought back the food to show it was burnt, it was large order of egg foo young, the patties were dark brown and once I got home I had to call and other 15 minutes of hassles and all I wanted to do is let them know to do better.
They demanded the return of the food but I had driven home and was tired and ready to enjoy dinner and couldn’t. I returned it the following day as I promised but I had to explain again even though they knew from the previous day.
I’m done ! No more. I’ll go the extra mile and go up the road to get better food and service.
Guys please, do better, we customer now have power to let other know and it seem as though you did care and you put me thru a lot for a 16$ meal. Never again
I’m done.