Sonia Higley
Order and paid online for small pizza and a Philly cheesesteak grinder. We got a call that they did not have Philly cheesesteak. We were offered to change our order but we asked to cancel the order. I did not want something else. The order was canceled but we were not refunded. I called today when I saw the charge and was told they do not refund but I could have a credit for a future order. We called back for dinner and requested the same items. We were told 20 to 30 minutes. Received a call back, no Philly cheesecake. I agreed to a meatball grinder with no sauce and just cheese added. We got there picked up the order and went home. The person taking orders was on the phone and didnt even apologize for the trouble. When we got home, I opened the grinder to eat it, and it was a saucy mess. This was our first time AND our last ordering from Marco’s.
… moreThe Auto Hunter!
Great customer service and friendly atmosphere, but the pizza was undercooked … and this is not the first time.
… moreJay Cannon
This was my 1st time eating here and the service and the pizza was great Jordan was amazing ,very friendly, and helpful i wasn’t too sure on what to order but he told me the best recommendations it the pizza was great i will eat here again
… moreJohnathan Russell
I’m not even exaggerating — Jordan at Marco’s Pizza delivers LEGENDARY service. Like, “raise the standard for everybody else” level. Super professional, super kind, crazy efficient, and just an all-around awesome experience. The pizza was on point, but the customer service is what really made it a 10/10. If Jordan’s working, you already know you’re getting taken care of.
… moreBrian King
Ordered 6 pizza’s on the app at 3:15 for a 4:00 meeting, 20 minutes after receiving the email confirmation, the restaurant called to confirm I was going to pick up the order because they hadn’t made it. Took another 30 minutes to complete the order and pizzas were under cooked and light on toppings. Go to Orangeburg House of Pizza before dealing with this garbage. This location is trash.
… moreJames Weatherford (Tony)
This place has so much potential, the food is great, the staff is doing the best they can with what they have, “they work their butts off” however, management will not employee more than one person on a shift at a time and this is root of the issues they have. They get swamped, behind on orders and cant deal with the pressure, and … ultimately end up quitting. Then the cycle starts all over again. my only other complaint is stock, they seem to have trouble keeping the ingredients in stock. but, We love our local Marco’s!
… moreBeverly Baxley
On October 7, I ordered a pizza and I had some problems with the cooking of it. I call Marco’s that day. On October 9 about 11:00 am; my next 20 mile trip to Marco’s, the employees fix this problem by fixing another pizza for me. Thank you for the good customer service..
… morebrian rizner
Sorry you guys had no cheese for pizzas. How can I find out when it will be in. Did buy 7 pizzas for papa John’s thou
… moreIvan Pauliuchenka
Don’t order pizza from here. 3/3 came bitten or missing smt. Disgusting
… moreJohn Caldwell
Pizza arrrived jumbled and cold. Usually arrives hot and delicious but looked like juggled all the way. Photo attached. Disappointed.
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