
Local business dedicated to serving the highest quality service to out friends and guests! Whether it’s a simple appetizer such as Guacamole or our Signature Queso, you can count on El Lago! Located in the roots of Fishers, near Geist, we are here to become your neighborhood Favorite! Always ready to serve you at El Lago!
Hours
| Monday | 11 AM–10 PM |
| Tuesday | 11 AM–10 PM |
| Wednesday | 11 AM–10 PM |
| Thursday | 11 AM–10 PM |
| Friday | 11 AM–10:30 PM |
| Saturday | 11 AM–10:30 PM |
| Sunday | 11 AM–9 PM |
Address and Contact Information
Address: 10150 Brooks School Rd, Fishers, IN 46037
Phone: (317) 288-9760
Website: https://bit.ly/ellagomexicanrest
Menu Photos
Order and Reservations
Reservations: bit.ly
Order: Order online
Photo Gallery
Related Web Results
EL LAGO MEXICAN RESTAU 10150 Brooks School Road
El Lago Mexican Restaurant: Authentic Mexican Cuisine in Fishers, IN
El Lago Mexican Restaurant | Fishers IN – Facebook
Reviews
Service was good. Atmosphere was fine.
We ordered El Lago last night from uber eats. Not only was our order cold, delivered to the wrong address, and served as what appears to be kids sized portions- there was also hardly any cheese sauce (which is kinda the point of arroz con pollo) and with the smallest bag of chips ever. Our order was $45 I might add, and we had free delivery with uber eats.
The portion is one thing (definitely not what you would get in person which is wrong to do) but the order was also incorrect, lacked flavor, and the chicken was very very dry. This is in additional to delivering to the wrong address which resulted it in being cold as well. The reason for my review is not in actuality because of the food. I would normally not complain even if the quality was poor I would just simply not return if it’s an on going experience. I’m writing this more so because of the horrible customer service we received.
I called to find our order because it said “delivered” and it was not at our house – I was hung up on, no apology no we will help with this issue. Hung up on!! Several times. Meanwhile we found our food on a neighbors porch- to only get what is pictured below… hardly any cheese sauce, very small portions, cold, dry chicken, and lacking flavor. The quality was very poor and unacceptable. So I called to see if they could make it right after several times being hung up on- I was still clam and polite. The lady we spoke with (the one who also hung up several times) was rude, not helpful, and did not apologize or care in the slightest.
At this point we asked for the manager so we could ask for a refund, fresh order, something. She then says that the manager doesn’t speak English so she would need to “translate.” Then she said there is nothing they can do. Hung up again!!! No goodbye, no fresh order, no refund, no partial refund- not even a simple sorry! Instead, she hung up on me again?!! I am not joking you were both in shock! So, I called back again and there was no answer. I was simply asking where our order was at first and then once we found the poor quality if they could make this situation right. Will never return. If I could give 0 stars I would.
Customer service was excellent!
I’ll give them another shot when I’m back in the area.