(Open all day from 12pm-10pm) Namaste & Welcome to Kitchen India, located near the iconic London Eye in the historic London County Hall, a restaurant whose concept and ambition has been 25 years in the making. Our Indian trained chefs, led by Chef Anand, want to deliver a taste sensation to your palates and introduce you to authentic Indian food as cooked in the homes of India. Our ambition is simple, we want to welcome you again & again …….
Address and Contact Information
Address: County Hall, London SE1 7PB, United Kingdom
Phone: +44 20 7952 1430
Website: http://www.kitchenindia.co.uk/
Menu Photos
Order and Reservations
Reservations: thefork.co.ukopentable.co.uk
Photo Gallery
Related Web Results
Kitchen India – Quality authentic home style Indian cuisine using …
Kitchen India Restaurant – London – OpenTable
Kitchen India in London – Restaurant Reviews, Menu and Prices
Reviews
The menu overall felt slightly pricey, though understandable since the restaurant’s located near a prime London tourist spot. They have a glass-partitioned kitchen, which is nice to see – but it was a bit uncomfortable noticing that none of the staff inside were wearing head covers. Small detail, but it matters for hygiene.
One more thing – we weren’t shown the bill beforehand. The staff just brought the card machine straight to the table for payment, and we only got to see the total after tapping. Not ideal, as customers should get a chance to check the bill before paying. (Taking a star to highlight this issue)
Would’ve been an easy 5-star experience if these small details were handled better. Still, the food (especially the biryani) is top-notch and worth a visit.
We stopped by for tea and samosas, but the reaction from staff made us feel uncomfortable about placing a small order. As these items are listed as standalone options on the menu, guests should feel equally welcome whether ordering snacks or a full meal.
There were also moments that felt unnecessarily judgmental. When we split the bill, we were asked if we were students in a tone that felt presumptive. How guests choose to pay should not invite commentary, as long as payment is made through accepted methods.
When we asked to use the restroom, we were told to “use the receipt,” with unusual emphasis. While we understand policies requiring proof of purchase, the tone felt discourteous rather than professional. Clear policies are completely acceptable — delivery and tone make the difference.
On another occasion, a guest at a nearby table simply asked if fries were available. The server responded in a way that felt unnecessarily corrective when clarifying the type of fries (mushroom or french). Of course when a normal human asks for fries they mean potato french fries. There is no need to lay emphasis on saying oh you mean french fries with a dismissive look. It came across as demeaning rather than helpful.
Overall, the service felt unwelcoming, judgemental and overly underwhelming in a way that did not create a comfortable atmosphere. Hospitality should feel respectful, neutral, and inclusive to all guests.
That said, special mention to Khim, who kindly held the door for us and waved goodbye, even while on a break. His gesture was appreciated.
We hope this feedback is taken constructively.
In service industry, you don’t profile guests on their faces. Especially in Indian hospitality which is world famous for being guest centric, you never talk down on a guest. Really really disheartened and disappointed.
The Mutton biryani was one of the best we have had in London, and best in ages. Garlic Naan with chicken gravy. One of the most authentic Indian foods. My mother ordered a vegetarian dish, which was equally delicious for a non vegetarian like me to go back again and agin to, despite biryani in my plate 😀
We were licking our fingers after that biryani, those from India could relate.:D
The service was decent, but I get it, when we visited the place was busy. But also that this place is not a high end fine dine Indian restaurant with permanent staff.
The restaurant has a communal eating place vibe,a theme of a typical restaurant in India, which highlights the authenticity of flavours.
If around the area, would def recommend to have a flavourful Indian meal after a tiring day walking along the Big Ben, Houses of Parliament or scenic view from the top of London eye!