Shanda Harris
3/12/22 I called this place, to place an order, and was on hold until I got there almost 40 minutes later. I stopped to pump gas, and still no one came on. I walked into the restaurant, no one was there to pick up an order, and ONLY one employee vehicle was in the parking lot. I called to place an order, as I was driving to work. The guy told me they’re not answering the phone because there’s only 2 of them there. But, they are not busy. The music is so loud, he could hardly here me place my order. It really upseted me, as my time is valuable. VALUE your job, and your customers! I told him my reason for calling is because I had to be to work and did not want to wait, or be late! Now I’m sitting here waiting on my order, and will be late for work, and all he could say is I’m sorry! Not one person came in or up to place an order. RIDICULOUS! He offered no discount or anything! Thanks for making me later for work Shawn! Value the customers and their time. Not getting down with the music! If the job can’t be run efficiently with 2 people, close!
… moreMessy Mary
The Manager That Worked Tonight 10/28/2025 Gave Me The Absolute best Experience of A Life Time Food Hooot and Fresh Sincerely Signed M. Bogans Reddick Dr Americus Ga
… moreCristafa Nealy
Lazy and rude workers. Once I arrived and sat in the pick up window for 15 mins, I pulled to the side to go into lobby as others had already. Upon entering I was forced out and the door locked. The rude delivery driver then tells me I cant get my order, which is ready by the way, and the lobby is closed. Get back in line or no pizza. Mind you the pickup window still hadnt moved yet. Also didn’t make the pizza correctly with toppings split between 2 sides. A new crew is needed or just close the doors with that kind of service.
… moreRod Runyon
Ordered pizza on July 4. Lobby was locked when I arrived and employee was pointing to the side with the drive through. Pulled up to the drive through and without the window open I could hear the music blaring from inside. I had to shout 3 times my name as the employee leaned out the window to hear me over the music. Second employee told me to pull around front (shouting over the music). This location really needs management or a closed sign.
… moreFull of Grace
Service is a whole lot better when I come into the restaurant than when I try to order online. I can’t ever speak to a real person when I call. Things would be a lot better if everyone would move away from all the technology and become more personal with the customers. As far as the pizza, it’s very good; much better than frozen. The employees there were also very friendly this time. That makes all the difference.
… moreMarilyn T. Price
After placing a big order online, and tried to call several times to pay for it, it was very frustrating to complete the ordering process. There’s a three-call process:(1) speaking to a robot about what the call is about, (2) being transferred to a intermediate person to take the order, and (3) trying to confirm and pay for the order. The problem is, it takes over 30-minutes to even get to step three: the call is either disconnected or the 2nd-step person is dumbfounded.
… moreChris Williams
I’m glad to know that Dominos helps employ the mentally challenged, but don’t give them the cutter!
… moreBria Carter
I had a sleepover for my daughter. We ordered pizzas online I paid they waited and waited and we never got pizza even though it said our pizza was being prepared. Next morning I call and ask if I can just get my order delivered the person I spoke with did not give her name and stated that she would have to call the manager who worked that night to verify what happened. I gave my number 45 minutes later I called the store again and asked and spoke to someone else she was nice and agreed to send out the order only to call back 2 minutes later and say my order was cancelled last night so she couldn’t give me the pizza and she was sorry the money should be refunded to my credit card soon. I don’t expect anything free I actually placed a larger order immediately after because I still have hungry kids here but the lack of professionalism and care for repeat customers has me really disappointed.
… moreMC Zappa
Horrendous service. On the evening of 10/19/22, I tried to order a pizza, and ended up trying for over an hour and a half. I called the number, only for it to send me to a robot who took my order, and right when I was about to check out, the line went dead. I called again and the exact same thing happened , only with a different robot (“George”). I called about 4 more times, only to be sent to a call center and/or put on hold, or suddenly hung up on.
Then I decided to go in person to see if I could get it at the store. The lady who took my order had an *extremely* nasty attitude, and almost everything she repeated back yo me about my order was incorrect. I got the impression that she was annoyed by me trying to order. And after all that, I still never got my pizza because they wouldn’t take my Amex card.
TL;DR: worst pizza experience in my entire life; probably will never eat Domino’s again. This is my second time ever doing business with them and I am disgusted.
… moreWill Krahn
The worst Domino’s experience I’ve ever had! I tried at first to order by phone just before 10PM on a Tuesday. I was on hold for over 7 minutes so I decided to order online. After successfully placing my order and getting the confirmation email I watched the tracker like usual because I was starving. After 20 minutes and the tracker showed that my pizza was still not in the oven I called the store and again was holding for 10 minutes this time with no response. I then decided to drive to the store because it was open until 11PM. I arrived at 10:49 and saw that there were employees inside cleaning up and the doors were locked. I knocked on the door and the person who responded and opened the door tried to inform me they close at 10:30. I said my order was placed online at 10:14 and the sign on their door said they close at 11PM. He said he would get the manager and then shut the door. A few minutes went past and I was still outside waiting so I knocked on the door again. The same person opened and said I would get my money back in a couple days and I told him that I want to speak to the manager because I was starving and very upset. I was basically ignored for the rest of the time I stood outside and waited and then they turned off the lights. I then decided I would start a video to send to corporate and as I was doing this on 2 separate occasions you could see the employees peeking around the corner to see if I was still there. I can confidently say that I have ordered from Domino’s all over the Country for more than 10 years and the is the absolute worst experience I have ever encountered!
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