Located inside of the DoubleTree by Hilton Boston-Andover hotel, Characters Sports Bar & Grille is open nightly to guests and the public for dinner service. Enjoy a classic American pub atmosphere with a casual menu of appetizers, handhelds, salads and entrees, along with a full-service, full-liquor bar.
Address and Contact Information
Address: 123 Old River Rd, Andover, MA 01810
Phone: (978) 975-3600
Website: https://www.hilton.com/en/hotels/bosordt-doubletree-boston-andover/dining/
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Reviews
Bradley Shick
Didn’t feel like going out so I hit the hotel bar. Was pleasantly surprised. Beer was ice cold and the chicken sandwich was actually pretty decent. Not bad for a quick bite if you don’t want to leave the hotel.
… moreAndrew Cyr
I’ve been there a few times thought.It was great Alex the bartender was the best he made a great drink. Kept us happy the whole time. I’m also a bartender and he asked if he could do anything better.I said absolutely not. Good time
… moreNikki Lynn
Great dining experience last night, it was busy with a hockey group but staff took care of us promptly and checked in on us several times. Food was very good, burger came out a perfect medium, onion rings & fries were great.
… moreBryce Bartunek
Went here for a wedding after-party at roughly 11:30PM and they were very accommodating to everyone who showed up sporadically until last call for the bar. Darlene and Alex took really good care of everyone despite them being on the tipsy side. Good people here, and while I can’t speak on the food since we didn’t have any, highly recommend coming for the bar, they’ll treat you well
… moreCatherine Bridget
I ordered a steak quesadilla, well done. What I was given was 2 steak tacos. Not only that the meat wasn’t cooked all the way through and there was no cheese at all. One of the tacos was sitting in the juices of the steak so it was sopping wet and falling apart. This is the first time i have ever sent my meal back. Would not recommend
… moreJames Holder
Went to have dinner. Must have sat there for about 20 mins while the waitress just sat and chatted with the only two other guests there. Eventually left after not being served. Worst service I’ve ever had in my life.
… moreAlex
I’ll save you the headache and recommend just getting Wendy’s or going to the chili’s up the street. Poor service, we had to leave because my 35 week pregnant fiancé wasn’t allowed to even have a water bottle in her possession. And Wouldn’t serve food because there was more than 5 customers. The hotel should just get rid of the place all together.
… moreleanne tosto
We sat at our tanle for 20 minutes before anyone even realized we where there.
The service was Terrible.
The bartender told me they dont have any waitressed nor a bus boys. This is why the service was Terrible the manager really needs to hire some waiters and more staff
… moreThe service was Terrible.
The bartender told me they dont have any waitressed nor a bus boys. This is why the service was Terrible the manager really needs to hire some waiters and more staff
John H
Usually grossly understaffed. The poor bartender has to tend bar and wait tables most nights I’ve been here. Food was decent but a very limited menu.
… moreDevon Daniels
My burger was very burnt l.(I asked for medium well). Plus, I couldn’t even see the Patty. Either the meat was to small or the bun was to big. My expectations are low for bar food, and this was well below those.
… more