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CHURCH’S TEXAS CHICKEN® at S.W. Freeway in Stafford, TX serves BOLD TEXAS FLAVOR® every day. Enjoy made-from-scratch HONEY-BUTTER BISCUITS™, crispy fried chicken, tenders, and family meals made for sharing. Order ahead, get delivery, or visit your local Church’s®. Real flavor, real rewards—WELCOME TO THE GREAT STATE OF FLAVOR®.
Fast-food chain offering fried chicken, sandwiches, wings & Southern-influenced sides.
Address and Contact Information
Address: 12602 Southwest Fwy, Stafford, TX 77477
Phone: (281) 494-2984
Website: https://locations.churchs.com/tx/stafford/12602-s.w.-freeway
Order and Reservations
Order: Order online
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Reviews
Anthony Thomas
Let me start by saying I wish I could give zero stars. Don’t come here because the staff does not listen to customers and because William is the general manager. I came on my lunch break to get a 3pc. I asked the lady on the intercom for a leg, thigh, and breast. When I got to the window she told me that the price would be more because I added the breast. I said ok and paid. I get to work to see that my food is not right. So me being me I wanted that chicken breast! I went back to speak to someone and William is there at the front counter. I told him what happened and what I paid for. Side note they did not give me my receipt. So he pulls up the original receipt and it shows she charged me for a wing instead of a breast. How she made the mistake I don’t know. So William was like that will be a extra 72 cents. I was like I’m not paying anymore for a mistake your worker made. He took no ownership and was rude. I asked to speak to the manager and he was like it’s him and I was like oh yea of course the person that takes no accountability for his employees. Just throw the whole place away. I won’t be back and hope not to see William ever again. The absolute worst customer service I have experienced in a very long while.
… moreMari So
I usually hive this place a higher review, bit this time I was a bit disappointed. They forgot to add the Large gravy that we ordered. My sister saw it but when we got home.she remembered the girl took it out, not sure why. We looked at our receipt and we were charged for it. Honestly, it’s not the same without the gravy. We tried to call and the phone doesn’t work. That’s pretty sad. I hope they get better and fix their phone.
… moreCurtis Cole
Ordered Fresh Chicken and they refried the chicken and it’s hard as a rock. Just left there. Fresh Chicken is suppose to be light and Crispy. Not dark and hard. Come on y’all Get it together. It’s not what I’m use to.
… moreHanlin G
The manager is a kind, beautiful and courteous lady, probably the best I’ve seen in a while. Very sincere and helpful. She put on her gloves to mix some flour and chicken and as soon as she saw me at the counter she removed her gloves and prioritized my request. We should exemplify her service across all of the USA.
… moreAG-IG Services
William is unfit for the role of a manager. This guy racial profiled me just because he saw the color of my skin and heard my accent. I ordered chicken from the drive through and on getting to the window the price was different. I asked William why the price was different. He replied with a disdaining smark on his face “Here in America we do pay taxes ” I have called their corporate office to file a racial profile complaint and waiting for their response.
… moreKeke Perkins
If I could give zero stars I absolutely would ! Staff was VERY and unprofessional. I’m proud of myself for keeping my cool with how disrespectful they were!!! The girl taking orders Maaria had an attitude to take orders. I asked for white gravy upon ordering and I also wanted a barbecue sauce. Told her I didn’t mind the extra charge. She charged me for it. Once I got my food I checked for it and did not see it and I let her know. She stated they didn’t have white gravy. So WHY CHARGE ME FOR IT? I asked her did they have honey she stated yes gave me 3. I asked for 3 more since they didn’t have gravy and the “Manager” William that’s what he said his name was. Said we don’t have honey. I said Maaria said yall do. He said she already gave you 3. Mind you I paid extra for gravy I didn’t receive. Then I went to get a drink. The customer ahead stated there was no ice in the machine out loud. Then a RANDOM man that was standing in line told the man “give me your cup, I’ll go get ice. He walks to the back where they were and brings that customer ice. So we assume he was a supervisor over Maaria and “Willam”. When it was my turn to get ice the machine was still empty and Maaria got a attitude and pointed at “William the supposedly manager “saying “HE’S GETTING IT” ! I got upset and asked for manager. William stated “I’m the manager” I told him I want to speak with whoever is over him. He told me to call the number on the receipt that they didn’t give me because Maaria was throwing everyone receipt in the trash without asking if they needed it! I will never come back! And I still want to speak with whoever is over the “manager WILLIAM” ! He REFUSED to give me cooperate number. Told me to call the number on the receipt. I told him that was the store number not supervisor. I made it all the way to work and notice my order WAS wrong. I drove all the way back and the girl told me I should’ve checked the bag before I left. She also said I didn’t order what I told the manager I ordered. I told him it’s LITERALLY ON THE RECEIPT! They both started smiling in my face as if it was a joke! They also got another customer order wrong and proceeded to argue with him until another customer in line told them to just refund our money!
… moretea may
I will never return. I told the manager the mac n cheese did not have any noodles and only large clumps of cheese and Mush. Instead of having customer service and exchanging my side order he aggressively said no and would not exchange my side. I would vomit if I attempted to eat this mess. The rest of my food was cold. Complete waste of money. Dirty and disgusting place
… moreNancy Olubori
The chicken was good so were the biscuits. The guy at the front was super nice. This location is connected to a gas station which could make it even more convenient for some people. It could use some remodeling.
… moreivanna Lloyd
The worst experience ever, customer service is not valued at this establishment. I went and ordered (2) 3 piece chickens and was told someone else picked up our food. And the order also was not what we ordered, chicken was raw as well. Go to another church’s restaurant to avoid ignorance and unprofessional service.
… moreT Sanders
The lady at the counter was really nice. I had an issue with an order she assisted me by looking it up and fixing the problem. I even got a biscuit ornament too.
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