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✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Welcome to your Chicago Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.
Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.
Address and Contact Information
Address: 500 N Michigan Ave Ste 140, Chicago, IL 60611
Phone: (312) 285-2695
Website: https://www.chick-fil-a.com/locations/il/michigan-avenue-il-in-line?utm_source=google&utm_medium=gmb
Menu Photos
Order and Reservations
Order: Order online
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Last Updates
Reviews
Jk Kim
I ordered all the sauces but they don’t serve. So I just went back and explained this situation thinking it was a mistake. But I asked for the sauce again. But I only got 4 sauces. Even 2 are the same thing and didn’t get my favorite flavors.
2025.11.8. 11:45
… more2025.11.8. 11:45
Matt
Good Chick-fil-A with really friendly staff and quick service. The restaurant was always clean including the upstairs seating area. Definitely recommend this spot
… morejerry Z
One of the biggest Chick-fil-A’s, I’ve ever been to. Order downstairs and then you eat upstairs. Great views if you walk all the way into the dining room and sit over the street. Food is typical Chick-fil-A service is typical Chick-fil-A. The store was clean. It’s very large. And if you’re at Chick-fil-A fan, definitely try to eat here to experience it.
… moreOtaku Chan097
What was my fav place, now idk anymore.
I ate here last for dinner on Tuesday. I ordered my usual: spicy deluxe meal with Chick-fil-A sauce. And got a Dr Pepper float to drink. All was good, until I bit one fry that tasted and smelled like spoiled fish!!! I still ate it.
Then yesterday evening I suddenly had a bad stomach ache that made me feel lightheaded, nauseous, and my stomach made weird noises and hurt bad. Then I was having bad diarrhea twice! My bum was on fire.
I never had issues with Chick-fil-A ever until that one single fry I ate!
… moreI ate here last for dinner on Tuesday. I ordered my usual: spicy deluxe meal with Chick-fil-A sauce. And got a Dr Pepper float to drink. All was good, until I bit one fry that tasted and smelled like spoiled fish!!! I still ate it.
Then yesterday evening I suddenly had a bad stomach ache that made me feel lightheaded, nauseous, and my stomach made weird noises and hurt bad. Then I was having bad diarrhea twice! My bum was on fire.
I never had issues with Chick-fil-A ever until that one single fry I ate!
Katie Thurer
Chick fil a 2.1/10: chic fil a sauce is disgusting, chicken nuggets WAYYY over seasoned, And the fries were insanely salty, although customer service was really good. Comfy seats chipped paint wall near where we were sitting.
Elevator is VERY slow but there is people cleaning at almost all times. The water was good quality and I got a large and it should up to the title of large. Drinks were the best part of the meal. Final review 2.2/10
… moreElevator is VERY slow but there is people cleaning at almost all times. The water was good quality and I got a large and it should up to the title of large. Drinks were the best part of the meal. Final review 2.2/10
Philip P.
The food is good, but I hate that I had to remind a manager to wash her hands after putting her hands in her hair! But when she got my fries that pissed me off! I can’t stand it when people know better and won’t do the right thing.
As of August 26, 2025 I paid this location another visit and it’s the same situation with managers and team leads not wearing gloves or hairnets violating state law.
The sad thing is, you can see the servesafe certificates on the wall so they know better. They’re just being disrespectful to customers.
… moreAs of August 26, 2025 I paid this location another visit and it’s the same situation with managers and team leads not wearing gloves or hairnets violating state law.
The sad thing is, you can see the servesafe certificates on the wall so they know better. They’re just being disrespectful to customers.
Zay McCullough
I stopped by here on a Tuesday morning around 10am while on the way to a walking tour. I placed my order for 2 chicken biscuits via app prior to arriving.
It didn’t seem too busy and looked like they were short staffed. This was my first time seeing a CFA use a conveyor belt to have ordered come to the front. I assume the kitchen is in the back or somewhere else, like upstairs, out of sight.
They have a monitor that tells you orders in progress and orders that are ready. When it says ready, that doesn’t mean that it’s at the front ready to given. I came to realize that it may mean that the kitchen finished preparing it. You should expect a few more minutes to receive it. It took longer than I’m used to as well.
I love CFA and go there often back in NC where I live, as I was visiting on vacation. The sandwiches were smaller than I’m used to and the biscuit wasn’t as soft. It was fresh and tasty, nonetheless.
They have an upstairs for indoor dining, which I didn’t go to as I didn’t have the time. This was an interesting CFA experience; definitely different than NC.
… moreIt didn’t seem too busy and looked like they were short staffed. This was my first time seeing a CFA use a conveyor belt to have ordered come to the front. I assume the kitchen is in the back or somewhere else, like upstairs, out of sight.
They have a monitor that tells you orders in progress and orders that are ready. When it says ready, that doesn’t mean that it’s at the front ready to given. I came to realize that it may mean that the kitchen finished preparing it. You should expect a few more minutes to receive it. It took longer than I’m used to as well.
I love CFA and go there often back in NC where I live, as I was visiting on vacation. The sandwiches were smaller than I’m used to and the biscuit wasn’t as soft. It was fresh and tasty, nonetheless.
They have an upstairs for indoor dining, which I didn’t go to as I didn’t have the time. This was an interesting CFA experience; definitely different than NC.
Jahnaya Johnson
Stopped by the Chick-fil-A at The Shops at North Bridge and had a great experience
✨Natayja took my order and greeted me warmly right away She was very polite, patient, and helpful—especially when I was a little indecisive. She offered great suggestions and also made sure to let me know about the rewards I had available after scanning my Chick-fil-A app QR code, which I really appreciated ✨
Customer service like this makes a big difference. Definitely a pleasant visit!
… more✨Natayja took my order and greeted me warmly right away She was very polite, patient, and helpful—especially when I was a little indecisive. She offered great suggestions and also made sure to let me know about the rewards I had available after scanning my Chick-fil-A app QR code, which I really appreciated ✨
Customer service like this makes a big difference. Definitely a pleasant visit!
hyeonju
I grabbed it to go and ate it on the steps in front of the Apple Store. I really enjoyed it.
… moreJenny Armendarez
I didn’t know there were inefficient Chick-fil-A. I am shocked by how very slow they are. Plus, I just saw a worker drop the lid of the tea into the tea then pull it out, shake it off, and put it back on top of the tea. I doubt they clean the top of the lid very often so….gross. I will say the dining room is awesome. Great view of Michigan Avenue.
… more