David Santos
I come here about once a week the manager Mara during the day is awesome. Every time I call my order she recognizes my number and when I get there, my order is always ready on time. I work in the service industry, and I actually talk about this during my pre shifts, you have an awesome team here in Grand Prairie.
… moreAnnie Marr
I just ordered customized sandwich and literally NONE of my requests were done. I paid extra for cheese got no cheese. I asked for no cucumbers on one and it had them. I asked for no tomato on another it had them. I ask for no cheese on another it had cheese. Called in and because I am not bringing the sandwiches back they offered a $15 credit on a $40 order that was completely incorrect! Beyond frustrating. I can understand one mistake but every sandwich… I mean did you even read the order??? I had to add my own cheese after paying $1.10 and remove tomatoes etc.
… moreTina Hart
The sandwich was not fresh. I never taken a bite and asked for a refund. The manager called and said “ it a franchise and we do not do refunds.” Ok, is there a policy somewhere in the store? “No, I am sorry but no refund. Please be aware of ordering from this store. However, she did offer to remake or go to the Burleson store. Customers, if you pay upfront and something is wrong with your order there is a no refund policy. I tried to add pepper but that did not help. After going back and forth with the manager and cashier, they voided the order. I will let you all know if the refunded me.
… moreMichelle Aguilar
I wouldn’t visit this location again. There was one customer in front of me. They got my sandwich completely wrong. I had no modifications, besides adding cucumber.I had two receipts in my bag. One was for a sandwich similar to mine but both missing bacon which both should have had. The tickets were clear. I called, brought the wrong sandwich back and asked for a refund and to get my correct food since it had been an hour since I ordered And for the inconvenience of having been at home already. The guy inside said he was unable to do that which I find it hard to believe because several other businesses are able to do that he just didn’t want to. I will not be back to this location.
… moreErica Rhone
We’ve experienced mild/bad inclement weather in the area and I simply did not want to go in to get my sons order. Mara was sweet enough to simply bring it out. Such a sweet person.
… moreValerie DoBrava – REALTOR
Went there due to convenience and we ordered on the app. They hadn’t started our order when we arrived. We tried the new Mediterranean wrap. It was very good but I don’t remember seeing or tasting any chicken. I will order that sandwich again.
… moreAj Pierre
Place was clean and the Atmosphere was great. Customer service was excellent! Food was very good. The only problem we had was they forgot to put bacon and mayonnaise on my wifes sub. For that I gave 3 stars. But definitely give this place a try.
… morenic
Love the staff, all of them, they are kind and my order is always right. The two managers are super sweet and they always make me smile
… moreMarquita Armstead
The staff member that took my order was clearly distracted by the young man that had just picked up a delivery order. She kept looking outside & caused me to repeat my order several times.
… moreCassandra Phillips, REALTOR
While on the go with no time for a sit down meal, I decided to stop in Jimmy Johns for a quick bite. Great choice!! The service upon entering the store was friendly, genuine and fast. While always looking for an exceptional dining experience, it was found at this Jimmy Johns. The turkey Little John was just the right size. If I had a plate it would have been a clean one . Exceptional Service ✅ Great Food ✅ Great Location ✅ Great Vibe ✅
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