Address and Contact Information
Address: 1600 N Riverside Ave, Medford, OR 97501
Phone: (541) 779-6668
Menu Photos
Order and Reservations
Order: Order online
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Sansei Japanese Cuisine 1600 North Riverside Avenue – Order …
Get delivery or takeout from Sansei Japanese Cuisine at 1600 North Riverside Avenue in Medford. Order online and track your order live.
Reviews
Troy Marion-Arnold
A women was extremely mean. Will not go back. I am hard of hearing and with the music playing in the food court it was difficult for me to understand her. Plus she was not clear. She got frustrated with me not able to understand her accent and said “do you speak English” then started yelling at me and I could not understand what she was saying. Very unpleasant experience. She was very rude. Do not recommend this place due to poor customer service.
… moreTravis G.
This place used to be great! Their portion sizes suck now!! Shrinkflation has hit this establishment hard. To expensive for what you get.
… moreAdriana Queener
The grossest thing I’ve eaten at the mall. The “vegetables” was cabbage mush. The noodles was that store bought crap when you cook it kinda hard. The chicken cuts is what really did it. They said when they refused to refund me that the machine cuts it. Well no wonder. Grossest cuts of chicken ever. Kept taking gritty pieces out of my mouth. My stomach hurt after eating this. I am thoroughly disgusted. I give zero stars on everything.
… moreVeebe S
This is the worst service we ever experienced, first time we come here this was maybe few mos. ago. She yell at us because we order too early, but sign say they open at 11am, we were there maybe 11:10am, I dont know why she needs to be rude she could of just told us nicely.
The 2nd time just happened recently, as usual we order our food and while waiting I thought I heard she said something but not sure if she was talking to us because while she was talking she was walking inside the kitchen, so I’m not sure she was talking to us, so I asked her if the food that she just put is ours. And she said “Yeah I told you already ” and I said “sorry I didn’t hear you” and she said I’m tired of calling people and they don’t hear me. And I said to myself this is the last time I’m wasting my money here. And aside from that, the food I order I couldn’t eat it taste like a leftovers and the worst is miso soup when I open the lid it smells like sewer I’m not even exaggerating, I thought I did so I let my husband smell it & he said it smell like those bathroom where you go camping. THE WORST SERVICE AND FOOD.
… moreThe 2nd time just happened recently, as usual we order our food and while waiting I thought I heard she said something but not sure if she was talking to us because while she was talking she was walking inside the kitchen, so I’m not sure she was talking to us, so I asked her if the food that she just put is ours. And she said “Yeah I told you already ” and I said “sorry I didn’t hear you” and she said I’m tired of calling people and they don’t hear me. And I said to myself this is the last time I’m wasting my money here. And aside from that, the food I order I couldn’t eat it taste like a leftovers and the worst is miso soup when I open the lid it smells like sewer I’m not even exaggerating, I thought I did so I let my husband smell it & he said it smell like those bathroom where you go camping. THE WORST SERVICE AND FOOD.
oscar aldana
The owner Leslie is so bad at costumer service that goes to the point of been disrespectful to clients. I have been a client there for at least the past 7 years. And after getting leftovers mixed with my food I decided it was too much. So I asked if I could have my order remade or my money back. And she started yelling that it was only $12 and that I was not grateful that she added meet to my food. That she will remember me and no longer take my orders in the future. She always make my food with almost no meet and never complained and the one time I do say something she reacts like this. . And she refused to provide me corporate office number.
… moreD H
Owner very very sassy! I enjoyed her service!!!! Food was ok!!! Not as bad as people are saying, I wasn’t offended by the sass.
… moreKatia Ibarra
The food was okay, but unfortunately the service was awful. I am never returning. The lady was extremely rude. She yelled at my Mom to “wait 10-15” for the chicken. When we haven’t even gotten to order yet. She CONTINUED to yell at us even after we ordered. She didn’t let us get our food after and kept repeating that it’ll take 10-15 minutes even though our food was right there. Then after we FINALLY got our food, my dad went over to collect it where she then proceeded to keep yelling at him that she called us 3 times and that now it wasn’t “her fault that the food was cold” We never once disrespected her and she shouldn’t have treated any customer like that.
… moreScott Kozlowski
Overcharge for food I did not receive the food I did get was over done and had to wait way too long ,20 minutes for mall is a long time.
Little Asian woman with a loudmouth behind the counter, is yelling at all the customers, including myself, really unpleasant experience.
… moreLittle Asian woman with a loudmouth behind the counter, is yelling at all the customers, including myself, really unpleasant experience.
Erika Christian
I ordered my food and stood back to wait for it. About 5 other customers also waiting. Tried to keep my distance because of the pandemic going on. Every one else was served and still no food. Lady cooking asked what I was waiting for, replied my food. She said it was all cooked and someone else must have took it. She then points out lady in food court who possibly took it and starts to yell at her. Lady walked off. I wasn’t going to eat food someone had for the past 10 minutes. They remake my order and then chastise me for not waiting close enough to counter and grabbing my order fast enough. The lady who took it had two people with her, how was I supposed to know she didn’t order two meals. It’s their fault for not keeping track of customers orders. Maybe read reciepts or something. Won’t go back again.
… moreDavid Alonso Rodriguez
It’s mall food. The sushi was okay and the tempura was fine but the salad was flavorless and just chopped lettuce or cabbage and the rice felt off. Wished Doordash had refunded me the money for being poor quality.
… more