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Address and Contact Information
Address: 1020 Old Marion Rd NE, Cedar Rapids, IA 52402
Phone: (319) 393-5576
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Kool Moo – Delicious Ice Cream Dole Whip Treats in Cedar Rapids, IA
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Reviews
Abby Scheitlin
The Kool Moo is THE spot for delicious sweet treats! Fast and friendly service every time we visit! I’m obsessed with the Dole whip. They always have pineapple and the other flavors vary. You can even get a twist of Dole Whip with two different flavors! I tried Mango and Raspberry, whoa! So good! I have been coming to the Kool Moo since I was little, so it holds a special place in my heart, and the new ownership has made many improvements on a classic. Thank you, and keep up it!!
… moreRobyne Freese
I have been to the Kool Moo quite a few times this year. The first time I had a great experience and I made sure to bring the rest of our family back on several occasions. The ice cream has always been great, I really enjoy the outdoor seating area, and everything has always been very clean! The customer service has been another story. The older blonde-haired woman is very unpleasant and will not even smile or acknowledge you. The first time, I thought maybe she was having a bad day, which I completely understood. However, that seems to just be her nature. After my experience with her tonight, and her incredibly rude demeanor, I will not be returning.
… moreSheep Ish
Nice and funny staff, great ice cream and wide selection. Small hot fudge Sunday was great. So was the bubble gum flavor Burst.
… morePeter Zilaitis
I’ve been here a couple times, it’s usually consistent and really good. I always get a chocolate shake made with chocolate ice cream. Instead I came in tonight and asked for that. I get given a chocolate shake with chocolate syrup all over the edges. I take a sip and yep you could tell it’s that nasty artificial Hershey syrup taste with vanilla ice cream. I was disappointed, went up to the window thinking she maybe heard me wrong. She insisted that it was made with chocolate ice cream and “shake mix” which well… idk if anyone knows what that is. I won’t be coming back. She lied to my my face about a mistake she made rather than correcting it. Poor service. Would really like a refund but from other reviews on here it sounds like they don’t like correcting their mistakes.
… moreMelinda
Showed up when they opened yesterday. There’s ongoing construction so keep that in mind when locating/parking.
The lady at the window was super nice and accommodating. They must have a lot of people want to try everything because she mixed whatever I wanted. Tried a medium flavorburst on a cone with all of the flavors. It was absolutely delicious!!! I’ve been craving a flavorburst for a long time but most places I travel to don’t have them. Makes me feel like a kid again. I don’t even really like ice cream but this stuff just tastes so good and brings back so many good memories! It melted pretty quickly so it was funky-looking by the time I took a picture but every bite brought me joy!
I also tried the Dole Whip in all 3 flavors. My first experience with Dole Whip was at Disney World. Must say, I do like the raspberry the best!
Wish I was still working in Cedar Rapids so I could have the flavorburst all the time…
… moreThe lady at the window was super nice and accommodating. They must have a lot of people want to try everything because she mixed whatever I wanted. Tried a medium flavorburst on a cone with all of the flavors. It was absolutely delicious!!! I’ve been craving a flavorburst for a long time but most places I travel to don’t have them. Makes me feel like a kid again. I don’t even really like ice cream but this stuff just tastes so good and brings back so many good memories! It melted pretty quickly so it was funky-looking by the time I took a picture but every bite brought me joy!
I also tried the Dole Whip in all 3 flavors. My first experience with Dole Whip was at Disney World. Must say, I do like the raspberry the best!
Wish I was still working in Cedar Rapids so I could have the flavorburst all the time…
Cory Ewing
Came in this evening to get milkshakes, but were bluntly and unapologetically told by the attendant that she had already begun cleaning the machine so we would have to order something else. It wasn’t even 6pm…. The avalanche I ordered was okay, but definitely not what I wanted. We were excited to try this place but wound up leaving disappointed.
… moreMike Willis
Another great, locally-owned business unique to Cedar Rapids. A bit quieter than Parlor City since there’s no drive-thru option. The favorburst cones are unique — they’re a flavored, brightly colored twist cone that I’ve not seen anywhere else. And there are some unusual options for concrete mixers (called Avalanches) including monster cookie, Rice Krispies, and crunch berry. I didn’t try it, but the menu also includes a dairy-free ice cream option called a Dole Whip. This is a business that clearly is trying new things and puts the customer first. Highly recommend!
… moreB
Other ice cream places, takes notes. Kool-Moo HOOKS IT UP!!! My cookie dough avalanche had SO much cookie dough. Cookie dough in every bite. This is how you do it. Two solid thumbs up
… moreKris B
We were visiting from out of town and decided to stop for a sweet treat based on reviews. Are we glad we did. The service was excellent and fast, and the ice cream was out of this world. Even more pleasing was the affordable prices on their menu. We’ll be back when we visit the area again.
… moreSarah
The older lady taking orders was extremely rude. You can get flavor burst ice cream at Earl’s in Marion for much cheaper and they’re actually nice there! Will never go here again.
… more