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Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips.
Address and Contact Information
Address: 1093 Medford Center, Medford, OR 97504
Phone: (541) 245-7488
Order and Reservations
Order: Order online
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Reviews
Josh McNulty
This was the best experience I’ve ever had at Jimmy John’s as a customer! The sandwiches were perfect, proportions were spot on, and tightly wrapped like PROS! A HUGE shoutout to Malia and Ruby for their work! Every Jimmy John’s should strive to be this perfect every time!
… moreBronson McAllister
Bailey ran out after left… He was able too help me get a gluten free picklewich! After I was told gluten free wasn’t an option. I was so surprised he ran to my car and helped me back in the shop to order my first sandwich! Having someone understand food allergies is very important! Celiacs Disease is difficult to navigate. BAILEY WENT ABOVE AND BEYOND TO SERVE ME SAFE FOOD! I really enjoyed my experience here and hope that this training is extended to all!
… moreMarie Kewley
I want to thank the local Medford Jimmy John’s! We had a work meeting today and our catering order somehow got placed for Jimmy John’s in Florida instead of Medford, we called the local Jimmy John’s in the Medford Center and spoke to Matt who thankfully was able to get our large catering order done and to us in less than 2 hours. Outstanding customer service! Thank you Matt for saving the day 🙂
… moreZak
Freaky fast, literally. Staff are always friendly. Turkey Tom sandwich with original chips are my favorite.
… moreMorgan Hackworth
⭐ 1 Star Review – “Slapped Together, Drenched, and Dismissed”
I don’t normally leave reviews, but my experience at this Jimmy John’s location was frustrating enough to warrant one.
I placed an order through the app for myself and my brother. When we returned to our car and opened our sandwiches, we were both disappointed especially me. My sandwich was barely assembled, with an embarrassing amount of meat, way too much mayo, and hardly any mustard. It looked nothing like what I ordered, and none of the special instructions were followed.
I went back inside, politely asking for the issue to be corrected. Instead of being met with professionalism, I was greeted with scornful looks and a bitter attitude from the staff. The manager finally approached and asked for the sandwich. I gave it to her, thinking it would be remade properly.
Less than a minute later, she handed me what I thought was a fresh sandwich. But when I got back to my car and opened it up, I realized they hadn’t remade anything. They had just taken the original one, slathered an overwhelming amount of mustard and mayo onto it, and handed it back completely soggy, sour, and inedible. It felt like a passive-aggressive attempt to shut me up rather than fix the issue.
My brother’s sandwich wasn’t much better overloaded with filler like lettuce, barely balanced, and just overall sloppy. It felt like quantity over quality, but even the quantity was in all the wrong places.
This wasn’t just a bad sandwich it was a bad experience. The food was wasteful, the attitude was dismissive, and there was zero effort to provide good service or correct their mistake. If this is how customer concerns are handled, I have no interest in ever returning and I’ll be steering my friends and family elsewhere too.
… moreI don’t normally leave reviews, but my experience at this Jimmy John’s location was frustrating enough to warrant one.
I placed an order through the app for myself and my brother. When we returned to our car and opened our sandwiches, we were both disappointed especially me. My sandwich was barely assembled, with an embarrassing amount of meat, way too much mayo, and hardly any mustard. It looked nothing like what I ordered, and none of the special instructions were followed.
I went back inside, politely asking for the issue to be corrected. Instead of being met with professionalism, I was greeted with scornful looks and a bitter attitude from the staff. The manager finally approached and asked for the sandwich. I gave it to her, thinking it would be remade properly.
Less than a minute later, she handed me what I thought was a fresh sandwich. But when I got back to my car and opened it up, I realized they hadn’t remade anything. They had just taken the original one, slathered an overwhelming amount of mustard and mayo onto it, and handed it back completely soggy, sour, and inedible. It felt like a passive-aggressive attempt to shut me up rather than fix the issue.
My brother’s sandwich wasn’t much better overloaded with filler like lettuce, barely balanced, and just overall sloppy. It felt like quantity over quality, but even the quantity was in all the wrong places.
This wasn’t just a bad sandwich it was a bad experience. The food was wasteful, the attitude was dismissive, and there was zero effort to provide good service or correct their mistake. If this is how customer concerns are handled, I have no interest in ever returning and I’ll be steering my friends and family elsewhere too.
Jos
Amazing staff, especially the young lady who made about 15 sandwiches in 15 minutes without missing a beat.
… moreDuane Pridy
I do deliveries and they are very friendly I barely ever have to wait for an order. Special note they have the BEST CRUSHED ICE IN MEDFORD
… moreJohn Doe
Jimmy John’s has some great sandwiches.
We have eaten there lots of times, and the food is tasty, and the prices are decent. They’ve also got some funny decorations on the walls of the restaurant.
Next time you’re hungry for a good sandwich, give em’ a try!
… moreWe have eaten there lots of times, and the food is tasty, and the prices are decent. They’ve also got some funny decorations on the walls of the restaurant.
Next time you’re hungry for a good sandwich, give em’ a try!
Esmeralda Ponce
I’ve had ongoing issues with this Jimmy John’s at the Medford Center consistently getting my address wrong, even though it’s entered correctly every time. When you call about it, not only can they not redeliver, but they get defensive instead of trying to fix the problem.
Today I spoke with Cecilia, who said she’s the manager, and the way she handled the situation was completely unprofessional. She immediately accused me of giving her attitude just because I was frustrated with the situation—not with her personally. I tried to explain that, but she kept interrupting me while I was speaking and repeatedly told me to “stop” instead of actually listening.
I’ve worked in customer service and I know how it works: even when the customer is wrong, you listen, you show empathy, and you try to resolve the issue. That clearly wasn’t the case here. I felt dismissed, talked over, and like my concern didn’t matter. I won’t be ordering from this location again. If I could give ZERO stars I would!
… moreToday I spoke with Cecilia, who said she’s the manager, and the way she handled the situation was completely unprofessional. She immediately accused me of giving her attitude just because I was frustrated with the situation—not with her personally. I tried to explain that, but she kept interrupting me while I was speaking and repeatedly told me to “stop” instead of actually listening.
I’ve worked in customer service and I know how it works: even when the customer is wrong, you listen, you show empathy, and you try to resolve the issue. That clearly wasn’t the case here. I felt dismissed, talked over, and like my concern didn’t matter. I won’t be ordering from this location again. If I could give ZERO stars I would!
Sebastian Order
It was my first time at Jimmy John’s and Bruce and Eric were awesome. They helped me figure out what to get without making it awkward or rushed. Super chill, gave solid recommendations, and the sandwich hit the spot. Fast, friendly, and knew their stuff. Appreciate the help, fellas.
… more