MVP
Very convenient for its location. Very helpful staff. Great quality pizza and ingredients. This is probably one of the best Pizza Huts I’ve ordered from. I ordered a medium pan meat lover, a pasta for later and a Cinnabon. Since I was close, I ordered from the lot and in no time my order was ready. Complete, fresh with hot melting cheese(Oh yeah!) A lady named Nesha was very helpful and patient with me. I didn’t know Pizza Hut had French fries and brownies lol Surely I’ll give them a try next time. I’ll recommend anyone to order from this location. Thanks Pizza Hut
… moreLiam Morris
Unbelievable. My pizza was BURNT, I did not ask for well done, asked for extra sauce, was given a dry hockey puck. I can’t believe someone thought this would be ok to serve, too late in the night to go back, pizza is inedible and dry!
… moreJames Alfaro
Ordered the lovers deal 2 pizzas and wings. Took 1.5 hours to deliver, pizzas were completely wrong I ordered a medium pepperoni pan pizza and received a
Thin crust mushroom and onion, also
Got a pan ham and pineapple should’ve been normal hand tossed, and all the food was cold. The Pepsi was the best part. Called the store no one answered, called customer service said the manager would call back never did. Driver told me he would have the manager call me as well and never did. Choose another Pizza Hut location when ordering from Pizza Hut. Still waiting on a refund or call back from customer service team. Terrible experience.
… moreColby Marks
I want to start off by saying this is the first negative review I’ve ever left for any business in my life. I place an order online for the breadsticks, a buffalo melt, and some bacon cheese sticks. I did not add a tip, when you gave me the option to because it was pick up. And even though I’d already paid for it he said oh you need to fill out this and point it to the card reader, where it ask me for a tip that was all I was doing, so that’s very rude and unprofessional obviously I didn’t want to give it to you cuz I would have done it when I paid for it online. I noticed that 2 of my items came with ranch,at which point I stated I didn’t want ranch and would like marinara. The guy rudely stated those things come with ranch,and marinara was $1.07 extra a piece. Maybe I’m the jerk,but I expected to be able to swap out the ranch for marinara. I paid $1.07 for the marinara,places the 2 ranches on the counter,and then got a crazy look and was asked what I was doing with the ranch, after I already made it clear I didn’t want ranch. And to anyone that reads this,and thinks I’m being extra,my apologies,but this is the thing that finally pushed me over the edge enough to complain. Whoever this guy is,he definitely shouldn’t work dealing with customers
… moreJeremy Brasher
Ordered their new tavern style pizza and a deep dish pizza. The tavern style pizza showed up as a regular thin crust pizza missing a topping. The deep dish arrived as a hand tossed crust. Maybe it’s a pizza hut promotional scam to sell more thin crust? Very disappointed in a childhood favorite pizza establishment. I tried calling and was on hold for 15 minutes while my dinner got cold. I recommend if you do not need delivery get your pizza from Zalat way better and no issues. Shame on the big box for taking advantage of their customers looking for convenience and quality from a well established chain. The order was delivered from door dash for some reason this store contracts their delivery out to a separate party. Now the 6$ delivery fee makes sense. As long as I live in midtown I will never order pizza hut again. Papa Johns is just as close. Beware midtown residents and speak with your wallet. Too many good establishments have gone bankrupt and left us with this garbage that is pizza hut.
After researching other reviews this pizza hut should be shutdown and boycotted. Lol. Its laughable how historically bad this location is. Shut it down and bring back my beloved pizza love location. If I get enough support I would love to join my fellow midtown residents in a protest outside this store to promote change and make a statement that midtown will not except this level of failure from a big chain store while watching our local favourites continue to struggle while this chain has consistently disappointed our community.
… moreJoey Martinez
I had an online mobile deal, for a free flats pizza with any purchase of $1 or more. I put the reward code in, and it dropped my total from 10 something to $5.41. When I arrived the lady told me I owed $5 and some change. And told me that I put the code in wrong and I didn’t do it right. So the deal was not honored. The food was still fine, but due to the incredible lack of good service, I will not be back at this location.
UPDATE: The DOMINO’S down the street has MUCH better customer service!
… moreKiyama Jacobs
Placed order getting delivery from this store, it gave me and my daughter foods poisoning. Been vomiting up pizza. I need refund this is terrible.
… moreKatana Gonzalez
I never received my order, I called them over 50 times to get a refund and someone keeps picking up the phone and then hanging up!! Horrible !!! Don’t order from here !!
… moreBalloon Pichu
My order came out great and was made in a timely manner, front guy was pretty chill, thank for the pizza
… morePerry Smith
One of the better pizza huts in the area. Very good staff, makes good pizzas and fast
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