Subway

  3.8 – 320 reviews   • Sandwich shop

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Your local Cincinnati Subway® Restaurant at 8398 Reading Rd. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Subway 45237

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Order: Order online

subway.com

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Reviews

Vicky Jiang
They didn’t cut my sandwich into 3 pieces like I had put in the instructions and then put regular mustard on my sandwich instead of honey mustard. It tasted terrible because of the mix up.
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Ti Vonshay
A young Indian guy came in from smoking, didn’t wash his hands and went straight to making food. no thank you
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Apple Meadows
The lady who works in this business is rude. She gone tell me I couldn’t use mt coupin that clearly states I could use it in store. Then she touched something and went right back to touching people food with the same gloves. I’m cool on this one. It’s closer to me, but I can’t like the atmosphere or the attitude of the worker.
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Jeff S
Good store, but they charge 2.15 for an ice water lol
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Beckie Davis
No one washed their hands before handling food, the worker KC wiped his nose on his bare hands before helping the next customer, the veggies looked old and nasty and when asked about how come the tomatoes looked soggy I was told because their cooler is going out. Not clean AT ALL!! Their wasn’t any customers when I arrived for the meat bar lid to be open nor the veggies to be low and nasty looking. Only had 3 knives on the veggie bar and they were all used and not clean before using them on my order. Also I ordered a veggie sub and the girl never changed her gloves. This store never looked like this before. I would have just said never mind but it was getting late and my family and I were hungry and just wanted to go home. But we WILL NOT TETURN TO THIS STORE!!!!!
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Scott Loucks
Worst customer service ever. On Monday, my wife placed an online order(for curbside), which I picked up. When I got home, she asked me for the cookies she ordered and the Pretzel Sidekick. Up until that time, I did not realize that we did not get the whole order( items were on receipt). I called the store and after being transferred to several employee, I got the manager(I guess). I mentioned the situation. After going back and forth with him for several minutes, he asked if I could come pick up the food then, which I could not. I said I would be the today(Wednesday). He said he would leave a note and I could come in then. So anyway….I show up today and the manager on shift said their policy does not allow them to hand out food after two days….he said I should have come back right away…which I told him I could not. After arguing with him for several minutes(he was becoming nasty), I told him he’ll get a bad review….He actually said “I’m sure it won’t be the first time.” SUBWAY really needs to step up their game on customer service and even manners….some of the worst franchises in the fast food business.
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Tracie Keller
Dined in. Very friendly service. Food was good and made to order.
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Corbin Oleska
Worst subway I have ever been to, if you want day old stale bread then this is your place. Idk if they guy making my sub was new but he literally barely cut a line in the bread shoved all the toppings into it and put mayo on the side of the bread and just wrapped it with everything falling out. Bathroom didn’t even have working paper towels. I will never be returning here. If your wondering, why I didn’t just go back in and complain about my sandwich is because I was on a quick break for work and didn’t have time.
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Bemmis Maximus
They wouldn’t let me use the app for anything and charged me almost twice as much as it should have been and the workers didn’t know what was going on. I got frustrated immediately but never got upset. I paid what they said and left without any incident. It was just extremely annoying showing the app discounts and everything but they didn’t care.
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Catherine Alexander
I just found out that they don’t give the employees their tips if you add it to your bill at the end and pay by card. Be sure to bring cash and give it directly to your sandwich artist please. The owners didn’t even know how to prepare a classic menu item sandwich!! The employee making my sandwich had to show the guy where to find the info on how to make it!! They don’t deserve to be taking their tips!! (Not that they do anyway!!) Y’all just bring cash to tip your sandwich artist!! My sandwich was PERFECT I’m definitely coming back!!
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