Rasik
Today, March 26, I went to pick up my order around 1 PM. I arrived at the store at 12:40 PM and waited for a while. I said “Hello,” but no one came to the counter. So, I went back to my car for a moment and then re-entered the store. Again, I said “Hello,” but no one responded. After about 7-8 minutes, a lady came out with my pizza and handed it to me without saying anything.
I understand that the staff might have been busy, possibly handling many orders alone. However, I’d like to suggest a few things for better customer service:
• Even if the staff is busy, a simple acknowledgment like “I’ll be right with you” would make a big difference.
• If staffing is an issue, management should consider providing additional support.
• No matter how stressful the situation is, maintaining a polite attitude toward customers is important.
I appreciate the hard work, but a little more attention to customer service would improve the experience. Thank you!
… moreChristopher Ortega
Just got my wife bday dinner wrong, it was nothing special. It’s the part of leaving us on hold to avoid correcting it. That’s the reason I have to inform any decent minded person to avoid your store completely. I hope this store closes honestly.
10 out of 10 DONT NOT RECOMMEND!
… moreSafa
We ordered a double fry for 7.74, expecting to not see the bottom of the box for fries that are nearly 8 dollars. Extremely unsatisfied. Fries were under salted, overall a bad taste, and no ketchup was even offered. Service was okay. Overall, very unsatisfied with this purchase. Would not return.
… moreMichael D
Disappointing to walk into the restaurant and not see a single worker anywhere to greet. Had to wait for a slow worker to finally waltz up and give me my order. Very in exuberant to boot. Not to mention they’re very unprofessional sign that they only accept exact change handwritten on white paper.
… moreLovley S
I ordered pickup, on the app it said it was ready but when I got here to pick it up they hadn’t even put it in the oven yet. Will go to another one next time
… moreJ Mac
By far one of the best locations I’ve been to in a long long time. The manager is so awesome and the atmosphere here is just so welcoming and friendly.
… moreStanleyMalone
The pizza was ok, but the breadsticks were horrible. I also didn’t get the correct beverages that I had ordered.
… moreSon Goku
I went to get the new cheesy bite pizza. Bc it looked super good! You’d ASSUME it would be crazy cheesy and to pay an extra $3 something for an extra topping you’d ASSUME they’d hook it up. Hell no. Trash pizza, barely any extra topping, the “cheesy” bites were all crust. I’m never coming to Pizza Hut again. Domino’s won
… moreKevin Lin
I usually don’t want to leave less than a 3 star review but I just hope I don’t have to buy pizza here again. Maybe it is location specific but I ordered through an online app to pick up because a visiting relative wanted pizza from Pizza Hut. I ordered a large but the pizza looked medium size. I asked for plates and forks and was told they don’t have it and to go across the street to buy. I deleted the app and would not order again. I just hope that relative never come to visit again. I don’t like him anyway.
… moreAli
Shout out to Denise who was helpful friendly and super nice had my order done in 20 minutes pizza was 10 out of 10 and so is Denise
… more