Chipotle Decatur AL is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
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Eric R
This is the absolute worst Chipotle. I have ordered here twice now in the past 7 days. Both times for delivery. Both times my order is wrong. I’m just ordering one bowl and they can’t get it right. It’s like they make you whatever they want instead of what you ask for. Delivery cost extra money and they don’t care to get the order cortect. I paid $30 for one bowl! In the photos you’ll see what I ordered vs what I got. It’s drowning in some white sauce that taste like spicy lime and no corn salsa to be found. The peppers are raw and enormous. The rice is hard. It’s inedible. Last week I put in the same order and it was drowning in tomato salsa, which as you can see is not what I ordered. Will not be ordering from here ever again.
… moreRanley Gousse
Ordered a catered lunch for a client. Nearly $200 and all they sent was rice and meat. Literally no sour cream, no cheese, no guac, no salsas. None of that. And all of it was ordered. I could understand missing one item but how do you forget multiple essential items to build your own bowls.
Awful experience and you’d think I’d have a resolution within hours but nope still waiting.
Never will cater from here again and likely never Chipotle again.
… moreCharles Brady
Employees seem very annoyed at customers. No greetings whatsoever. Orders stacking up. I understand it’s busy, but at least show that you enjoy your job. If not – find some other place to work. Not the Chipotle experience I’m use to. MOE’s will get my order in the future.
… moreKaty Parker
The food has gotten a lot better in the last year. It is currently January 2026 and there has been a vast improvement over three or four years ago. I’m glad I tried it again! The staff was quite nice, which was also a wonderful surprise.
… moreAllison J.
Love the food of course, the service has always been nice to me, just the atmosphere I’ll say need a little take care. The place is nice, but the restroom is pretty dirty.
If you’re just taking out I guess is fine!
… moreLu
Sat in the drive thru for 15 minutes before anyone even acknowledged me, the entire time I just patiently stared at my order which was sitting nicely packaged on the counter. It’s was pretty upsetting… but not as upsetting as it was to see the cashier spend those 15 minutes putting her hands down her pants, front… back… and on he side, YES, down her pants. I sure hope she was the one that prepped my meal, hopefully I didn’t get charged for extra flavor…
… moreangelia partain
My steak was to tuff to eat and,it was so cold inside only ate half my dinner and for $33.00 for a bowl of stuff. Sorry but our people won’t be back. It was our first time to eat here. Sad
… moreShirley Greer Frye
Ordered through door dash. That part was good. Ordered the 3 tacos. Received someone else’s order with their name on bowl, but my name on bag.
Bowl with guacamole, chicken, rice, beans.
But no tacos that I ordered.
… moreJessica Mack
The female associate working on 08/09/23 shortly after 5:00 PM was ill-mannered, discourteous, and lacked the ability to provide customer service. She forgot to give me my drink while in drive thru, which was not a problem, but her response when I asked for it was absurd. It was as if I inconvenienced her, when it was her responsibility for fulfill the orders properly. When I did receive my drink, it was shoved into my hand and the drive thru window was slammed. Did I mention my food was LATE?! AND I found a hair on a chip in the bottom of my child’s chip bag!? Needless to say I won’t be back to this location.
… moreCrafty Cooper
Had a craving and remembered this Chipotle was open so I made a delivery order for myself, my roommate and my 3 kids. The food arrived quickly and everything was good temperature, but all 3 of the kids’ meals had something wrong! One got steak instead of chicken, one got black beans instead of pinto, and one didn’t get his quesadilla at all.
I called the store and the night manager (I’m sorry I forgot her name already) quickly offered a couple of solutions (refund or remake). I asked for a remake, honestly expecting just to get my kids’ meals redone.
They remade the WHOLE ORDER which is just fantastic and totally a surprise. Second order was correct and kids were happy. Above and beyond, thank you!
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