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Casual Italian chain known for its thin-crust & deep-dish pizzas & salad dressing for dipping.
Address and Contact Information
Address: 311 Old Rte 66, Pontiac, IL 61764
Phone: (815) 844-2660
Website: https://www.monicals.com/locations/monicals-pizza-of-pontiac/
Order and Reservations
Order: Order online
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Monical’s Pizza of Pontiac
Pontiac, IL 61764. My Monical’s. Contact Us View Nutritional Information Download Allergen Information · Order Online Change Location. Location Hours. Monday …
Locations – Monical’s Pizza
815-844-2660 · 311 Historic Route 66 · Pontiac, IL 61764.
Monical’s Pizza of Pontiac – Facebook
. $$. . Closed now. . 311 Old Route 66, Pontiac, IL, United States, 61764-9777. Links. . monicals.com/locations/monicals-pizza-of-pontiac. Services. .
Reviews
Katrina Hill
Updating previous review from last weeks bad experience. I truly understand places having a “bad” night and that’s exactly what happened. Later that evening, the general manager reached out to me by calling my phone and apologizing for our experience and explained what happened. He offered us a free pizza for future order. Today, we took up that offer. Like I said, I understand being short staffed and things not going the greatest, so we decided to give them another shot… we ordered the exact order as last time. Pizza was here in great time and was delicious!! The general manager even reached back out to me and thanked us for giving them another try and let me know the pizza was on the way. Thank you Cole! We appreciate the great customer service you have given us!
Ordered pizza tonight about 6:17… estimated delivery was 7:00-7:10. No probem, seems pretty typical for a Saturday night as I understand it was probably busy. 7:22 on rolled around and I figured I should maybe call and check on why it’s still not delivered. She put me on hold… got back on phone and said pizza is in oven and will be here within 20 minutes. 8pm it was FINALLY delivered… 40 minutes later. We waited for 1 hour and 43 minutes for a 14 inch pepperoni pizza with extra cheese that we paid $28 for that BARELY had cheese in it when it was delivered and all the sauce was in the middle of the pizza. Extremely disappointed and won’t be ordering from this place again.
… moreOrdered pizza tonight about 6:17… estimated delivery was 7:00-7:10. No probem, seems pretty typical for a Saturday night as I understand it was probably busy. 7:22 on rolled around and I figured I should maybe call and check on why it’s still not delivered. She put me on hold… got back on phone and said pizza is in oven and will be here within 20 minutes. 8pm it was FINALLY delivered… 40 minutes later. We waited for 1 hour and 43 minutes for a 14 inch pepperoni pizza with extra cheese that we paid $28 for that BARELY had cheese in it when it was delivered and all the sauce was in the middle of the pizza. Extremely disappointed and won’t be ordering from this place again.
Lettisha Brown
My experience wasn’t so great we asked for a table in the back room. The waitress said we couldn’t have it because it was dirty and it would take her a little while to get to it . We told her we would wait , she slammed down the he menus and told us it would awhile as she was busy right now , She preceded to do anything but clean off said table, My family and i waited for about fifteen min as we stood there she whispered to other servers even stopped other servers from coming up to us. We waited about 15min and about ten other people walked in no one was seated because of that server we finally left. Terrible experience never going there again.
… moreCara Isaacs
We ordered BBQ chicken pizza, sausage pizza, tortellini, and breadsticks
BBQ chicken was delicious! My favorite by far. Perfect amount of BBQ distributed amongst pizza. It was fabulous. Sausage was good too.
Tortellini left much to be desired. Not much flavor. Breadsticks were so messy from all the garlic. They didn’t really look appetizing.
We ordered food to go so I cannot comment on the atmosphere.
… moreBBQ chicken was delicious! My favorite by far. Perfect amount of BBQ distributed amongst pizza. It was fabulous. Sausage was good too.
Tortellini left much to be desired. Not much flavor. Breadsticks were so messy from all the garlic. They didn’t really look appetizing.
We ordered food to go so I cannot comment on the atmosphere.
M. C.
Pizza was good. Quality ingredients. Much better than the hut or dominoes. A little overpriced, but not bad.
Got carryout. Have not tried their delivery service.
… moreGot carryout. Have not tried their delivery service.
Joe Mcbride
Highly recommend. The Monicals Pizza in Pontiac, IL is great. Friendly, curtious staff that wants you to be happy with your experience at this restaurant. The pizza we ordered was made exactly as we asked. Tasted great.
Ordered up dinner tonight before heading home to Pontiac. They definitely met my expectations again. Delightful staff and great food for dinner, a family pleaser night. Love this Monicals.
… moreOrdered up dinner tonight before heading home to Pontiac. They definitely met my expectations again. Delightful staff and great food for dinner, a family pleaser night. Love this Monicals.
Stacee Cobble
We love the thin crispy crust Delight pizza! We order it every time and it’s ready in 20 minutes. Our only CC complaint is that they put the pizza in a bag instead of a box. A box would keep the crust crispier longer. But it’s still a GREAT pizza!
… moreDale Scrogum
Monical’s is always a positive experience. The pizza had an abundant of toppings. We tried the wings for 1st time, they were excellent. The order was piping hot. GREAT FOOD!!
… moreEsaei Alesaei
Had the most amazing server! Her name was lindsey, very helpful and attentive!
… moreErin Mays
The pizza sauce is the best I e tasted on a pizza ever. The Italian beef roll is perfect with the whole pepperchinis gave it a great flavor. I suggest this pizza stop to all pizza lovers!!! FR. And they deliver to Flanagan!
… moreBrandon Price
Ordered take out which finally went perfectly smooth. I was down the street shopping and received a text which gave me a 10% discount. The text gave me the option to call it in which allowed me to get my order correct with the available discounts. Ordered online in the past and didn’t receive “family pleaser discount,” was told it has to be entered like a coupon.
The person taking the order was flawless and the food was prepared to our expectations. Thank you to the crew working tonight who performed in a stellar fashion in a society that has become lazy and selfish to keep this PG.
… moreThe person taking the order was flawless and the food was prepared to our expectations. Thank you to the crew working tonight who performed in a stellar fashion in a society that has become lazy and selfish to keep this PG.