
Repostería y Panadería Para cualquier tipo de evento, Pastry Shop Cakes personalizados y pan regional de Oaxaca, cafetería y Sandwich Cubano, desayunos, souvenirs pasteles por diseño. Pastry and Bakery For any type of event, Pastry Shop Personalized cakes and regional bread from Oaxaca, cafeteria and souvenirs cakes by design.
Address and Contact Information
Address: 1426 S Kingsway Rd, Seffner, FL 33584
Phone: (813) 657-2883
Menu Photos
Photo Gallery
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Reviews
On February 27th, I returned in person to confirm everything. The owners were there, and I asked if everything was good for pickup. I also showed them the photo of the cupcake design I had sent. I was told everything was fine and to come at 3pm on Sunday.
When I arrived Sunday at 3pm and called to let them know I was outside, I was told they had been trying to call me, that they did not have the design photo, and that the cupcakes were not ready. I had no missed calls. I asked to cancel the cupcakes and confirmed the cake would still be ready the next day. I was told yes.
The next morning, I received a message accusing me of lying and stating they never received the design details, despite my multiple confirmations in person.
I had not paid yet because they requested payment at pickup. However, I made every effort to confirm the order ahead of time. I literate don’t know what went wrong. While I understand miscommunication can happen, being accused of dishonesty instead of the issue being resolved professionally was disappointing , especially for a birthday order.
I hope they improve their communication and order confirmation process in the future. God Bless.
This time, the lady was irritable like before. She goes to check them out and bag their food and one of the pastries falls on the counter. My brother requested a replacement and she became irate. She started saying how they thought they were too good for their establishment. Mind you, we’re very humble, kind people. Especially since we work in the service industry. They escorted my brother and mom out since at this point, we don’t want to purchase anything there.
If you don’t like working with people/the public, then don’t be in this industry. It’s very simple or put someone else at the counter that is actually kind and polite and has some home training. “Mal educado” is the term she used to describe them, when she’s the one who is “mal educada.”
Do yourselves a favor and go to another local place like Moreno Bakery or somewhere similar. Save yourself the poor experience.