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Chipotle Aliana is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
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Chipotle Mexican Grill in Richmond, TX
Nearby Stores · Chipotle Mexican Grill. 9319 Highway 6 S, Houston, TX, 77083. Open NowUntil 11:00 PM · Chipotle Mexican Grill. 19235 W Bellfort St, Richmond, TX …
Chipotle Mexican Grill Locations in Richmond | Burritos, Fast Casual …
3 Chipotle Locations in Richmond · Chipotle Aliana. Open – Closes at 11:00 PM. 19235 W Bellfort St · Chipotle Cinco South. Open – Closes at 11:00 PM. 25226 Farm …
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Reviews
Eric Vuong
Terrible experience the girl scooping the food had an attitude and barely scooped anything anytime i asked for anything she would roll her eyes like i was bothering her. On top of that it was a mess, the table they serve food was disgusting, they need to clean up after themselves. Don’t go to this location go anywhere else. You’re better off going to Costco and buying the chipotle chicken bags and making it yourself for way cheaper. Joshua the cashier was nice though.
… moreCory
My experience at this Chipotle was extremely disappointing. The staff working at the time were unprofessional and appeared more focused on joking around than helping customers. One employee taking my order barely spoke to me, didn’t acknowledge basic questions, and came off as very rude.
Before ordering, I asked if someone could help check the balance on a gift card that had never been used (I scratched it the same morning). Instead of helping, the employee made a joke implying there was no money on it, which was unnecessary and unprofessional.
There was a very kind and helpful woman working, but unfortunately she went off the clock before I was served.
When it came to my food, the portioning was unacceptable. I was given about half a scoop of chicken, and when I asked for extra (not even another full scoop), the employee added what was essentially a single piece of meat. That felt intentional and disrespectful.
Overall, the service was poor, the attitude was worse, and the experience was not worth the money. I would not recommend coming to this location.
… moreBefore ordering, I asked if someone could help check the balance on a gift card that had never been used (I scratched it the same morning). Instead of helping, the employee made a joke implying there was no money on it, which was unnecessary and unprofessional.
There was a very kind and helpful woman working, but unfortunately she went off the clock before I was served.
When it came to my food, the portioning was unacceptable. I was given about half a scoop of chicken, and when I asked for extra (not even another full scoop), the employee added what was essentially a single piece of meat. That felt intentional and disrespectful.
Overall, the service was poor, the attitude was worse, and the experience was not worth the money. I would not recommend coming to this location.
Emily Sanchez
Went into chipotle at 10:10pm to get a quick bite after the gym , at around 10:30 the workers started to close down.. online it says they close at 11 we only needed 10 more minutes to eat before leaving when a worker named Muhammed was obnoxiously (and obviously) dragging every single chair to the side and making as much noise as possible on purpose. Even going as far as dragging two chairs at once, workers in the kitchen were laughing and looking our way clearly wanting a reaction from us. I understand you want to close down and are ready to go home, but to purposely ruin our meals and by being very obnoxious to the point where the dragging was ear piercing is extremely unprofessional, feels like I was being told that we had to go. I enjoy chipotle very much but I felt very unwelcomed from the start. Food being cold and asking for lighter toppings and getting heaps of it was also just not cool. I hope the workers there get a talking to.
… moreVictor Law
UPDATE: I still enjoy my steak bowl here. The steak is tender and moist, never dried out.
I love Chipotle, especially since they never expanded to my city. This was the closest one when I was hungry.
This Chipotle was consistent with the brand: spacious, open, clean, and slight industrial look. There were a lot of employees on the line, which is great as there were a lot of people ordering.
I grabbed my favorite meal: Steak Taco in a bowl with a bag of Chips and Guacamole.
The food met all my expectations for Chipotle. I enjoyed my meal and will be happy to come back when I have the chance.
… moreI love Chipotle, especially since they never expanded to my city. This was the closest one when I was hungry.
This Chipotle was consistent with the brand: spacious, open, clean, and slight industrial look. There were a lot of employees on the line, which is great as there were a lot of people ordering.
I grabbed my favorite meal: Steak Taco in a bowl with a bag of Chips and Guacamole.
The food met all my expectations for Chipotle. I enjoyed my meal and will be happy to come back when I have the chance.
maggie morris
The girl in the register was kind of rude. They had problems with the air-conditioned. The place was not clean. The chips were old . I told the the girl in the register that the chips were stale, to my surprised,her answer was that they were all like that! Ordered a chicken al pastor. That made my son and I stomach hurt. Will never go to that location again.
… morehoriz axo
The staff were unprofessional and more focused on joking around than helping customers. The employee taking my order barely spoke to me and was rude. When I asked for help checking a gift card that had never been used, he made an unnecessary joke instead of helping.
Portion sizes were unacceptable. I was given about half a scoop of chicken, and when I asked for extra, I was given basically one piece of meat. There was one kind employee, but she went off the clock before I was served.
Overall, bad service and a frustrating experience. I won’t be coming back.
… morePortion sizes were unacceptable. I was given about half a scoop of chicken, and when I asked for extra, I was given basically one piece of meat. There was one kind employee, but she went off the clock before I was served.
Overall, bad service and a frustrating experience. I won’t be coming back.
Jagmeet Chhabra
Chipotle location is good and it was less crowded at thing. Good part about this location is it is open to 11PM at night. I visited them multiple times and they were having all the topping and siddes available even when it was closing time. Otherwise many stores runs out 30 min to an hour early for few items.
… moreTatiana Ventura
No complaints on the food but the girl working the register today (10:02PM on 12/2) was confidently and obnoxiously rude. Didn’t give a receipt so I can’t name her but as a consumer, I’d just like to say; she’s a bad look w/ horrible customer service skills, no capacity of how to read a room and just an all around disgusting vibe. Try to speak softer and less passive aggressive, your overfilled eyeliner says enough.
… moreClaudia Hipps
A heartfelt thank you to the manager, Luis! I ordered lunch online for my daughters’ wonderful elementary teachers, but the pickup time was incorrect. I attempted to call the restaurant, but was redirected to the chat feature. In a hurry, I went to the store and explained the situation to the manager, emphasizing that the lunch was for teachers. He graciously agreed to remake the order and had it ready for pickup. Thank you and your team for helping me brighten the Friday of two amazing teachers.
… moreJonathan Greenstein
We do enjoy Chipotle and this location is really good. Fast and friendly service, delicious food, easy access. Nestled among several other restaurants along West Belfort by the Waterview area this Chipotle is a great option for a quick bite.
They have gluten free options, dine in and take away with inside and patio seating options. The line moves quickly so it’s great for quick lunch or pop in meals. They have online ordering and a drive through.
Parking and building is handicap accessible.
Staff is always friendly and service is always consistent. Seems they are one of the test market locations so it’s neat to see new test options from time to time here.
… moreThey have gluten free options, dine in and take away with inside and patio seating options. The line moves quickly so it’s great for quick lunch or pop in meals. They have online ordering and a drive through.
Parking and building is handicap accessible.
Staff is always friendly and service is always consistent. Seems they are one of the test market locations so it’s neat to see new test options from time to time here.