

Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Homewood, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Long-running chain serving signature breakfast items & a variety of coffee drinks.
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Reviews
First, not one person greated me or even acknowledged the fact that I walked in and was standing by the pick up side for my drink. Ok no big deal, they are busy. I stood there for a good 15-20 minutes if not longer waiting for just 1 drink!! I believe the manager or maybe owner (I’m not sure which) was making all the drinks, and he didn’t even feel the need to just acknowledge me and ask what my name is so you can let me know how longer I have to wait. But he just looked at me a few times, then continued to make drinks.
Another customer walked in and came up to the counter to pick up her drink, the drive thru fella already acknowledged her and handed her her drink. Again that would be another perfect time to ask me what I’m waiting for! But nope! So I’m looking at all the mobile order tickets on the counters- I don’t see mine. So Im leaning looking over at drive thru side where many drinks are just sitting and bingo there it was. Why was it at drive thru when I stated I’d walk in to get it.
It took me another few minutes to get any of the three people working attention and then look at me all crazy cause I ask can I have my drink and pointed. No apologies, no have a good day absolutely nothing! I couldn’t even get a damn straw but I figured I’m not asking any of them for nothing, I’ll just go grab one where they are like at every Dunkin. Fail, it was all empty!! I just walked out, that has to be the absolute worst visit/experience I have ever encountered at a Dunkin!!
They are remodeling – well that’s what it looked like and when I went to open the employees only bathroom while I was waiting for my drink it looked like they were remodeling that as well because it had no toilet.
All together I would not go back just for the lack of common curiosity and customer service.
A doughnut it was a old Halloween vanalla doughnut I didn’t realize it until I already drove off but next time if yall don’t have something say that just don’t give me anything also my sandwich was pretty burnt my food was $19 total what a waste