Jesii Chavira
unfortunately we only have this horrendous place in Harvard to go to for good donuts, cant believe they are able to put someone like the manager in the position she is at when she doesn’t even know how to do her Job. 1 Super Rude, 2 She cant prioritize you as a costumer to take order or answer a simple question. NOT PROFFESIONAL at all. This person (The Manager ” Indian Girl”) doesn’t know how to deal with customers. She doesn’t pay attention when taking an order, use to come here all the time with my family and would spent approximate of $200 a week and still wasn’t enough for us to get a good service. and then she got mad because I pointed out how unprofessional she is, she would let me talk to my self and be taking other Orders while I was talking to her and she wouldn’t even say if I could give her a moment… I’ve been working retail customer care for over 10yrs and I would never treat people ( Customers ) the way this manager Treated me.. Please choose better.. DONT GET YOUR COFFEE MATCHAS DONUTS here.. try a better place
… moremelissa CASAS
It was very exciting for the town of Harvard to get a Dunkin, unfortunately this store lacks good customer service and quality of food and coffee is not satisfactory. Coffee is always lukewarm. For their coffee to taste decent you need to add an extra shot of espresso, food also cold.
… moreOlissa M
Every time I come to the drive thru have to repeat multiple times and when I repeat my order you then get it and repeat it to me i wanna get my coffee and go not be there for 20 minutes I don’t know why you guys are charging for donuts that are hard around 750 pm about to close?? you guys throw them away so why charge me for something that’s not even good can’t even eat it…. i would rather go to another Location (woodstock) Stays open later where they don’t charge me for something so horrible. they give away the donuts with no problem. your location is serving hard and cold food. i wasn’t expecting this. i’m an all time Customer Almost every time there’s something wrong you have young teenagers that don’t Work at a fast pace And give attitude for no reason. I will not be returning to this location!!
… moreTom & Laurie Bellino
Because I had a gift card given to me and because I love Dunkin Donuts coffee, I decided to go to this location and unfortunately, it’s not how I remember how good the coffee and donuts were. The coffee tasted bitter, the apple fritter that we purchased was burnt, dry and there was no apples in it. And the bavarian cream donut hardly had any bavarian cream in it. And what I did taste, tasted like chemicals. If this is the standard for dunkin’ donuts now, I guess the only time I’m going back is to use up my gift card and I won’t be back again. So sad! If its location specific then something needs to change before I do go back and spend any money. With regards to the service, I didn’t have a problem with anybody and the place looked clean.
… moreAshley P
The parking lot is trash, the music is always far too loud, the people seem unhappy. They do tend to get the pick up orders right ill give them that. And they’re pretty quick with them if you choose walk in instead of drive through. The drive through is insanity most of the time.
… moreMaria Quintero
I got the hot chocolate, It was actually pretty good! Ive been here a couple times and the people always seem friendly!! Definitely recommend
… moreChristine Sobers
I’ve only got drinks and donut holes. If go almost every day.
… moreJoe McLachlan
Fast service, two chocolate donuts and a cold brew low ice, please!
… moreDalia Aguilar
Every time I order a coffee with sweet cold foam they always end up putting whipped cream charging me $1.60 !!for the cold foam ! And it’s not even cold foam
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