Ms de la Cruz
Ordered a 2 pc fish meal which comes with the 2 fish, 2 sides and 2 hush puppies. Received 2 pc combo with a biscuit instead of hush puppies, and was charged for Cole slaw since I was charged for combo instead of a meal. Went back around through drive thru window and nicely informed girl at window that my hush puppies were missing and that there was a biscuit in my order that I never asked for. She answered rudely that they were out of hush puppies. I then asked for tartar sauce and lemon juice packets. She handed tartar sauce and again rudely said they were out of lemon juice packets and slammed window shut in my face and walked off. Besides being Rude , she could have informed me to let me know if the hard biscuit was okay to substitute for the hush puppies. I would have substituted for anything else besides that biscuit. This was Very bad customer service with no intention to fix issue. What was to be a $10 and change meal, became $14 and didn’t even have what comes in a combo that I was charged for. Better people skills and customer service training needed at this location.
… morePh Yz
So I order a 3 piece fish no drink but after looking at receipt it comes with drink I didn’t get one he didn’t give me a cup so ok 10 to 15 french fries but I guess what do I expect meal total is $11.90 so I guess maybe that’s why
… moreMatt Nodine
Upside: Two of my favorite food places in one! Food tasted good.
Downside: Inside dining area not clean, actually quite messy. Floor super sticky, make sure your shoes are on tight. Workers inattentive, couple ahead of me walked out. Order was wrong so I started to mention it and server just walked away.
Comments: fast food workers are often under paid, over worked and under appreciated, so I hate to leave a negative review. However, this is my third visit and would rate it the same. I believe it is due to being understaffed. The owner should sell it or take an active interest. Probably won’t go back for awhile and would not recommend at this time.
… moreJeslie R
Amber in drive thru had excellent customer service, very friendly, communicated well, didn’t sound bothered at all. Worth the drive!
… moreCaley Rodriguez
Felt bad since it was my choice to eat here with my family. Chicken seemed like it was old and reheated, fry portion was small. Last time we came there were no lids this time no straws. Floors were sticky, bathroom smelled like it had not been cleaned for the day. Cashier was friendly so that was the one star.
… moreCindy Cates
We went in to Order .. No Tarter sauce , No Unsweet Tea..and NO long John silver plates it went in a Chicken box (( no crunchies
The parking lot and entrance is filthy .. the inside is filthy .. we love LJS and KFC but will not return to this one !!!
This one needs some management and CLEANUP!!!
… moreRaymond Lalgee
Being short staffed did not prevent the sales employees from providing a pleasant experience in ordering my meal. Kudos to them for their pleasant attitude.
… moreAnonymous
Awful! We ordered LJS at the drive thru, they were out of almost everything including fries, finally settled for the few things they had left, got our food, got home, opened it and it was over cooked rubbery fish and shrimp, we could literally almost not pull the fish apart! Went back to LJS and wanted a refund, apparently their finger reader wasn’t reading, so they couldn’t refund. Bad service and awful nasty food. Don’t waste your money here!
… moreRex Hollingsworth
Dirty restaurant, slow service, and cook-to-order even during dinner hours. 30 minutes wait for food with virtually no other customers in the restaurant only to have it thrown on the counter half-cold and no apology.
… moreSandra Smith
They had no ice no drinks only warm water,the floors were dirty,they were under staffed,the young lady who served us was doing her best
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