Find your nearby Pizza Pizza Restaurant in Burlington, Ontario at 2201 Brant Street Unit 9. Pizza takeout & delivery chain offering Specialty & classic pizzas, alternative crusts (signature pan, thin crust, sesame, gluten-free and cauliflower), chicken sandwiches, wings, sides, dipping sauces, salads, desserts and eco-friendly plant-based menu items. Established in 1967, Pizza Pizza aims to satisfy every customer by providing excellent quality food and true value in a fast and friendly manner. We’re proud to bring you the best ingredients and the freshest toppings. Order online or on the mobile app for pizza carryout, pickup or delivery. Serving single pizza slices for walk-in service.
Address and Contact Information
Address: 2201 Brant St Unit #9, Burlington, ON L7P 3N8, Canada
Phone: +1 905-527-1111
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Restaurant in Burlington, Ontario | 2201 Brant Street Unit 9
Pizza Pizza Locations in Burlington, ON
Pizza Pizza, 2201 Brant St, Burlington, Ontario L7P 3N8, CA
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Reviews
The man working there said “no” to absolutely everything. No substitutions, no basic requests, no customer service — just a flat, rude “no” with attitude. It genuinely felt like he did not want customers there at all.
What made it even worse was that he was handling food without wearing any gloves. Watching someone touch food with bare hands in a restaurant is beyond unacceptable. It immediately made me question the hygiene standards of the entire store.
And speaking of hygiene — the bathroom was absolutely filthy. Dirty floors, grime on surfaces, and an overall smell that made it clear it hadn’t been properly cleaned in a long time. If that’s what customers can see, I can only imagine what the kitchen looks like.
The entire place felt neglected, unsanitary, and poorly managed. From the rude behavior to the disgusting conditions, this location should seriously be inspected.
I will never return to this store again. Avoid this location at all costs.
When the cashier came to take my order, I politely mentioned what I saw and simply asked that they remind the employee to use gloves for hygiene. Instead of acknowledging the concern, the cashier responded very rudely and he told me my order would take one hour without even knowing what my order is, right after telling another customer their order would be ready in 20 minutes. When I questioned why, he said it was because the employee (with bare hands) had “five pizzas to make before mine,” which felt like a direct reaction to me bringing up the hygiene issue.
At that point, I decided to leave feeling dismissed for raising a completely reasonable concern about food safety.
Basic hygiene and respectful customer service should be standard everywhere, especially in any food establishment.
If my son didn’t insist on pizza pizza, I would have gone somewhere else.
They have pick up special, that are locked to one toping, and if you want to add more you have to oder another item. Chaning a deal to an over priced basic item.
Im not sure if it’s this franchise or pizza pizza in general, but i can say this, other places are simpler to order, and better tasting. Two major stikes pizza pizza, please do better.
We’ve been regular customers of Pizza Pizza (2201 Brant St Unit #9, Burlington) often ordering the same medium 2-topping (onion and green pepper) pizza, and we’ve typically enjoyed it. However, our recent experience was extremely disappointing. The pizza we received today was fully burnt—blackened on the back. It was simply inedible.
As loyal customers, we expected the same quality as usual, but this experience has left us hesitating to return to this location. Quality control and consistency are key, and this recent experience fell far below the standard we’re used to. Hoping management addresses these issues so we can feel confident in coming back.
With all that being said, today I took a leap of faith and decided to reward pizza pizza with my business for their leadership in expanding the plant based offerings. I saw a few advertisemtns for the new vegan chicken sandwich collaboration with lightlife and I simply could not ignore it. What I discovered blew me away.
I entered the store just after 9 PM. I spoke to the cashier who may have also been the franchise owner and frankly it would not surprise me if this individual was the president of the company. Before I even ordered the plantbased sandwich I was astonished by the level of professionalism from the staff and the cleanliness of the store. Upon entering, it was clear to all parties that tonight would be a monumental occasion. I explained to him my excitement, and he expressed to me that though he had not personally tried the sandwich, it was one of the most popular items since it debuted this week. I placed my order, opting for the spicy version and he informed me it would be ten minutes. I took my seat, closed my eyes and the ten minutes felt like 17 seconds as my life before me came to an end, and my new life was about to begin.
The Sandwich:
Our valiant hero delicately delivered the sandwich to me, holding it with two hands as he transported it in the wrapping paper from the kitchen to my table. I strategically sat by the window so I could keep an eye on my bicycle. I asked him If it was heavy. His response suggested that though the sandwich itself was light, the weight of the plantbased future was atomic. He placed it on the table in front of me. It felt as though a new dimension had opened. I sat there pondering the implications of my actions. At this point I was neo, and the cruelty free delicacy was the red pill and ignoring it was the blue pill. Most people might shy away and run, Throwing the sandwich at the wall as they seek shelter in their cozy existence. I don’t blame them, as my own instincts screamed at me to leave. I took a deep breath fighting all my intuition and unraveled the wrapping paper.
As I unfolded the foil wrapping I could hear the collective celebration of one billion chickens who would not be slaughtered by the sale of this sandwich. I lifted the top bun to my delight, as it appeared identical to any deep fried chicken I have witnessed in my life. I then lifted the lightlife patty and gazed upon three glorious pickles bathing in the vegan spicy mayo. When I shut the buns back together the ground shook. I look around concerned for the disturbance I caused, but it seemed that the staff was accustomed to this. Before I could sink my teeth in, I had to close my eyes to make sure what I was witnessing was true. Upon reopening I knew exactly what I needed to do.
With one hand on each bun I slowly raised it to my mouth. My entire body was shaking. I open my mouth and sunk my teeth into the southern corner of the round sandwich. My initial thought was horror. This immediately turned into shame. Even though I have not tasted real chicken in over two years, my gustatory cortex in symphony with my amygdala was firing out of control. I thought maybe they had tricked me, the plant based marketing was simply a ploy to get vegans to break their oath. It tasted exactly like chicken! As my eyes filled with tears and I contemplated my course of action, having betrayed my entire vegan lifestyle I took a closer look at the patty. Though it looked similar, it was distinctly not chicken. I rejoiced as I came to understand the magic of modern science. The Sandwich was delicious. As good as any deep fried fast food chicken sandwich