Dairy Queen Grill & Chill

  3.9 – 355 reviews   • Fast food restaurant

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Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Dairy Queen Grill & Chill 54313

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Reviews

Colton Moore
I’ve gone to this DQ often but have only done ice cream through the drive thru. I agree with others that the blizzards tend to be more on the thinner side than thicker like I’ve gotten olat other DQs. Whenever I’ve gotten blizzards through the drive thru the service has been decent, employees friendly, and had no issues with the blizzards.

Today, I decided to go inside to get food for the first time at this location. The staff was nice and the restaurant seemed clean. It took myself and many others so long to get our food. I believe we waited at least 15 minutes, which is a while for fast food. Even the cashier checked on our food and told her coworkers things were taking too long. Again, many people waited just as long or longer and it wasn’t busy.

The cashier and employee making the ice cream worked quickly and did their job. Everyone else, not so much. The food tasted decent and no issues there. It would be great if it didn’t take so long for food to be made.
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Jasper Blokzyl
This location has the thinnest blizzards I’ve ever seen! 3rd let down with the family! Good flavor, but definitely not spoon able! They definitely don’t follow the cup tipping show!
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Ashlyn Ruen
My husband picked up a birthday cake we ordered for our kid and we ordered it in blue icing. They put red on it and when he asked when he picked it up, the teenagers just shrugged… like if the birthday wasn’t tomorrow I would have had them redo it. This is unacceptable when charging $35 for a cake. You can clearly see on the order form it says blue. Do better.
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Diana Fligelman
Employees are extremely unprofessional and rude. The girl taking the order was short, “anything else” “K.” And ‘$4.21″ was all she said. They messed up my order, which is whatever, mistakes happen, but I could hear management swearing through the window. My milkshake was super liquidy which sucked.
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Lacy Buck
Ordered 2 hotdogs and the pretzel sticks. Nothing was cooked. The pretzels were ice cold with the butter slopped on top, hot dogs weren’t even warmed up. Asked for ketchup when I ordered and they didn’t even give me any until I had to knock on the window and they just looked annoyed as hell that I was bothering them.
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Arlene Strand
We went to Dairy Queen in Howard, pulled up to the drive thru window. There were 4 people working. One as braiding another person’s hair right in front of the window. The girl taking money had to walk around these people to get her things done. When the lady was done braiding hair she never washed her hands. The fact that they were doing any of this next to the drive thru window and near food was disgusting.
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Samantha Brooks
Every time we go here, the employees are so rude. They act like you are bothering them. Went tonight with my husband, and both of our blizzards were 3/4 the way full. The worker didn’t flip either of them over. I ordered a Reeses blizzard with added cheesecake, and there were like 2 pieces in the whole thing. This is the one closest to my house, but im really started to go to other places because it’s always a bad experience.
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Q
Came through this establishment.. had gotten a heath brownie cupfection.. I had 4 pieces of heath on top.. a brownie that was hard as a rock.. and 90% of the container was hot fudge and hot caramel, that my ice cream was melted before it was even handed to me.. we won’t be back..
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Kearsten Peters
Haley & Maddi were so helpful, pleasant, and professional. Our orders were correct and very fast despite it being busy! They held the blizzards upside down for what felt like a whole minute!
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Struggle Bunny
This store cannot manage to get food or items out for the life of them. They cook two nights in a row now has messed up multiple orders and cannot figure out how to get things without taking 20 minutes. Please replace your kitchen staff.
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