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✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Small, basic Chinese counter serve offering lo mein, egg foo yong & other take-out staples.
Address and Contact Information
Address: 1012 Margaret St # 6, Jacksonville, FL 32204
Phone: (904) 339-0888
Website: http://www.jacksonvillehotwok.com/
Order and Reservations
Reservations: jacksonvillehotwok.com
Order: Order online
hotwokjacksonville.kwickmenu.com
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Reviews
Carol Oberg
The food is awful. The service is awful. I had ordered sweet and sour chicken. The chicken was so soggy that I went back to the store and asked them to kind of fix it. He wanted to charge me $5 more to fix their mistake. He let me leave the store and I told him I would never come back here again. Very rude and the food was soggy and disgusting
… moreAngelina Mancini
The place isn’t aesthetically pleasing. The service is poor. The food leaves a lot to be desired; mostly due to the service. Has potential, but does meet expectations.
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I made the mistake of assuming that the cluttered dining room meant that the food and service must be exceptional… but that is not the case. I would be very weary to bring a child in, as they have ‘adult items’ on display at the checkout counter. There was an open vibrator for the whole world to see. I am unsure if there is some sort of drop-shipping business being run out of there… and maybe these are the returns?
My husband ordered an appetizer and then turned to me for my meal. When it was my turn I asked for a bourbon chicken and some fried rice. I asked if they had a combo or something becuase I wanted a full meal. There was a brief pause waiting for a response to my question… The answer never came; but she did respond eventually by repeating my order back to me. Then, my husband ordered his meal. Before he could finish talking, the woman taking our order just decided we were done and verbally cut him off with the total for the bill….. I’m not going to press someone to let me spend money in their business… Plus, we don’t know what kind of day she had or what… so I let it go. I was thirsty, but I didn’t see a ton of drink options, and I wasn’t going to fight for a potentially overpriced can of anything anyways.
I realized when we got in the car, she had made the executive descision to put “plain fried rice” on the ticket. I did not ask for that, nor would I have paid for it. I like peas and carrots and all I got was a box of starch and salt; some fiber would have been nice… especially at the price point. I can only assume that is their standard ‘fried rice’ now and it makes me sad. The bourbon chicken tasted more like sugary syrup than anything else. There were some bits of broccoli with the bourbon chicken, but it was mushy and I prefer a lightly steamed vegetable. The meat was a bit fatty, but was moist and tender.
The positives: The rice was properly cooked. The packaging was clean and nice. The food was nice and warm. There were 3 tables and a few chairs we were able to sit and wait for our food at. We could have eaten there (only 2 of us).
Could easily be better, but not a very good experience today.
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I made the mistake of assuming that the cluttered dining room meant that the food and service must be exceptional… but that is not the case. I would be very weary to bring a child in, as they have ‘adult items’ on display at the checkout counter. There was an open vibrator for the whole world to see. I am unsure if there is some sort of drop-shipping business being run out of there… and maybe these are the returns?
My husband ordered an appetizer and then turned to me for my meal. When it was my turn I asked for a bourbon chicken and some fried rice. I asked if they had a combo or something becuase I wanted a full meal. There was a brief pause waiting for a response to my question… The answer never came; but she did respond eventually by repeating my order back to me. Then, my husband ordered his meal. Before he could finish talking, the woman taking our order just decided we were done and verbally cut him off with the total for the bill….. I’m not going to press someone to let me spend money in their business… Plus, we don’t know what kind of day she had or what… so I let it go. I was thirsty, but I didn’t see a ton of drink options, and I wasn’t going to fight for a potentially overpriced can of anything anyways.
I realized when we got in the car, she had made the executive descision to put “plain fried rice” on the ticket. I did not ask for that, nor would I have paid for it. I like peas and carrots and all I got was a box of starch and salt; some fiber would have been nice… especially at the price point. I can only assume that is their standard ‘fried rice’ now and it makes me sad. The bourbon chicken tasted more like sugary syrup than anything else. There were some bits of broccoli with the bourbon chicken, but it was mushy and I prefer a lightly steamed vegetable. The meat was a bit fatty, but was moist and tender.
The positives: The rice was properly cooked. The packaging was clean and nice. The food was nice and warm. There were 3 tables and a few chairs we were able to sit and wait for our food at. We could have eaten there (only 2 of us).
Could easily be better, but not a very good experience today.
Don Smith
Literally the worst chinese food in the country AND they charge $2 for fortune cookies even if you spend $40 on it. I should have sprung for the cookies because even our boigie dog wouldn’t eat this crap. Ye be warned!!!
… moreMyron Harris
We ordered the same thing the last two times which was the general TSO chicken and shrimp fried rice which came up to a total of $19.40 they didn’t tell her last time that was the minimum order delivery fee of $20 so they charged us 1940 and gave us $.60 back this time they charged us $20 and something and when I got the receipt when the driver got here, the receipt said 1940 they scratch it out and put $20 on their menu. It says minimum of $10 delivery fee which is false advertisement.
… moreSamantha Lee
I just left from there and spent about $33. I asked for some napkins after I received my bags, and the woman who’s usually at the front, caught a nasty attitude saying they didn’t have anymore, grabbed one flimsy paper towel telling me to use that. Play with someone else. I won’t be back!
… moreCasandra Cox
People sleep on this Chinese place . They are amazing . Price is fair due to quality of food , it’s always on point ! I order delivery and it arrives hot and never any issues !
… moreAllen England
Hands down the worst food I have ever had the rice and general tso had a really bad burnt taste and the general sauce almost had no flavor at all other than the burnt flavor
… moreDorothy Noyan
Best food i have ever had, delivered on-time.
Totally recommend to everyone.
… moreTotally recommend to everyone.
Lisa P
Wow This is bad Chinese food guys , sorry to say but stay away! I ordered an orange chicken with white rice , a spring roll and a chicken noodle soup. The soup looked just , not appetizing at all. I didn’t even bother, straight to the trash. The orange chicken tasted so much like fish? Even the white rice smh , tasted old and I don’t know maybe over cooked.
… morebanna sour (Digital Creations)
KEEP JAMES ! He is an amazing employee & extremely thoughtful! Alsssooo, the food is great at this place & they actually deliver to me, yay! (I’m in a weird spot) ❤️❤️❤️
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